Sadly this location is closed. A true loss to the community. This was not only a traditional…read morehardware store where you could find the unusual items you needed but also the people that worked there knew how to install whatever you purchased.

Carr is a smaller chain that merged with our beloved Brightwood Hardware in Longmeadow…read more Their merchandise and selection is great, and I like the fact that I don't have to walk miles in a store to find what I need. And all I have to do is tell a sales person what I need and they immediately find it for me. They offer many personalized services, such as replacing window screens, sharpening tools, etc., that larger stores do not. I'm hoping they maintain one special section of the old Brightwood store. It was this: whenever I needed a GOOD QUALITY screw or some unusual size, I could always find it. The problem with chain stores is that items like these are made of a lower quality metal and the heads tend to strip when turned too hard. Their new location is very convenient and there's more than adequate parking. And I like the fact that, when we shop here, we're supporting a local business!

Simply a great local business. The owner, Andy, is attentive and ready to help. Most of the store…read moreemployees have worked there for many years and have much experience in the paint industry as well. As a tip, try their house brand of paint. The quality is good and they can match most BM colors. Price is much lower than BM though.

This is a great place to go if you want quality paint (Benjamin Moore, Pittsburgh paint, Modern…read moreMasters) and you also would like to get knowledgeable staff to help with your selection. Price: You aren't getting it any cheaper here but most places, especially big box stores, don't carry paint of this quality. Unless you want a quality exterior oil based primer I would buy my primer at a big box store, but buy my paint from here. They also have a great selection of paint brushes, but the same quality can be found at Home Depot/ Lowes so go there for these items. Staff: This is where this place sets itself apart, all the people that work here paint professionally, so they can give you valuable advice on what paint/sheen to choose based off of your given project, they can also convince you that you're capable of cutting in vice taping off all the trim. My wife finally did this and saved a ton of time, not to mention tape, once she got the hang of it. Bottom Line: This is where I go and intend on continuing to go for all my quality paint needs. Check this place out you'll be impressed.

I had to buy very specific paint colors for touch up at my work . The boys that work in this…read moreestablishment were very helpful and kind. The paint I needed was 60 dollars a gallon and the worker was kind enough because it was for my work set me up with an account and I only paid 32 dollars a gallon. Service was fast and efficient also,carried my 2 gallons rite out to my car.I have lived in westside for ever and never even realized the sherwin Williams was on memorial.

From the owner: Your local Sherwin-Williams Paint Store in West Springfield, MA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Big thanks to the hardware staff for assisting in my needs in finding hardware to hang my antique…read morehanging lamp. Had to make a trip back because there was one piece both the staff and I didn't consider, but otherwise a successful visit. Purchased some Carhart work pants too which in my opinion are overpriced but not the stores fault. They also have iron out which is helpful when cleaning my rocks and minerals. Didn't purchase any today but it's nice knowing I can come here for certain items of need and knowing that it is in stock.

Horrible customer service. The people working there have zero knowledge or ability, it's like…read morethey'll hire anyone to work in a hardware store. Basic principles are too much for these people. Need help? Good luck, you won't get help with anything in the Rocky's stores. And their inventory is a joke. Shows available online and when you show up it's not there any the staff are less than no help. Selection sucks on what they have and they charge more than anyone else if they do have it, no value there.

Entered the store Saturday morning. Needed help with paint while the employees helped people who…read morecame in after me. Never Again!

Absolutely terrible service. Ask them questions and they can't get away fast enough. The kids…read moreworking there don't know their products very well. It was hard to believe what they were saying when comparing their own paints. Unless you know exactly what you want, I would stay cleat of this store!

Convenient and informed. George is my go to source for home hints and contractor advice. Almost…read morealways has what I need. If he doesn't, tells me where to get it. Epitome of the old time hardware store. "Can I help you" is always the greeting walking in the door.

In a pinch and needed some electrical parts, I was able to find what I needed. Local and close by…read moreto where I was, this local hardware store was able to provide me with some of the small tools that I needed. I was looking for some electrical boxes and parts, everything was there. They also had some of the bolts and cutting blades that I was looking for. The staff are very friendly and super helpful during my visit. I was pleasantly greeted when I entered and staff quickly asked if I needed help looking for something; being my first time, I was delighted to hear the offer for assistance. Along with tools and accessories, they also have the options for purchasing paint and accessories. There was also items outside of the store as you walk-in to purchase, such as outdoor items. Parking was easy in the front or on the side of the building. It is easy to locate since it is next to the local fire safety complex. Stop by and support your local hardware store.

Being an investor/home flipper and Real Estate agent, the number of times that I need flooring,…read morepaint, tile, and kitchen/bathroom renos is countless. What I love most about Lissa Rivera is her communication. I know that if I send her a HUGE job or if I send her my gramma's backsplash job, she treats them all well. She's got crazy attention to detail and tailors every single conversation and project to the needs of the homeowner. She is an incredible resource for planning and design as well. What is the hottest paint color? Ask Lissa. What kind of cabinets are these? Ask Lissa. Will red wine stain this counter? Ask Lissa. Can I do a kitchen reno next week? Ask Lissa. Stop looking and start getting things done. Ask Lissa.

I was on the hunt for new carpet in my hallway and down the stairs, Lissa helped me transform my…read moredream into a reality! She helped me through the crazy process of narrowing down EXACTLY what I was looking! She put my needs at the very top and went above and beyond to make sure that everything was perfect! I needed to brighten up my space while being functional and practical for having two young kids! If you're in need of flooring Lissa is your girl! She made the whole process a breeze! I absolutely recommend Allied for flooring and installation! They are awesome!

Excellent variety of flooring options, professional staff and knowledgeable as well. Highly…read morerecommend.

I had a TERRIBLE experience…read more I hired Allied Flooring to renovate my bathroom following a flood. On the last day of the renovation (of which the estimated end date was continually pushed out day after day), they caused a pipe leak while removing the vanity. They put small pot under it and left for the entire day and night, causing it to flood the brand new bathroom, into my basement. The contractor installed the flooring over the SOAKED subfloor and didn't tell anyone until I showed up and saw it. They refused to hire emergency water mitigation, telling me they'd buy a fan at Home Depot. I called my insurance and got those services. After many emails and calls, the manager, Gary, would not give me the insurance information of the contractor. (Speaking of the contractor, a friend who was painting in the house heard the subcontractor bragging about how he only hires felons.) Anyway, I had to hire legal assistance to eventually get the owners attention to pay the insurance deductible for water mitigation. He claimed he never heard of the incident until I sent a legal letter demanding insurance information or payment. The day I contacted my insurance, the manager, Gary, went to see the damage. He was over an hour and a half late, and I had to leave before he got there. When I got back the next day, I saw they retaliated and had stolen tools given to me by my late father, and that they sawed my wall-mounted stainless steel paper towel holder in half and took the part they cut off. The house was empty aside from my tools, and "Danny" (the subcontractor) and Gary were the only people with access to the house. These people are dishonest thieves with no sense of personal or professional integrity. Stay far, far away.

HORRIBLE company do not use by any means!!!!!! Ruined my walls. Agreed to a refund and never came…read morethrough. Liar and not a good painter. Very bad, beware.

From the owner: We are a full service commercial and residential painting company specializing in decorative…read morefinishes. Services Offered: -Power washing -Exterior painting, staining, sealing, varnishing, etc. -Historic Restoration: Colonials and Victorians -Steeplejack services: churches, flagpoles, etc. -Decks Refinished -Light Carpentry -Paint Failure Analysis and Testing: film thickness, proper pH, moisture and lead -Interior Painting: staining, sealing, varnishing, etc. -Cabinets Refinished -Fire and Water Damage Restoration -Minor Plaster and Sheetrock Repairs -Residential and Commercial Wall Covering and Paper Hanging -Decorative Finishes: faux, wood graining and Marquetry, Marbleizing, Tromp l'Oeil, clouds, architectural and floral murals, glazing and color washing, textures and Venetian plaster, sand and suede finishes, metallics and patinas, stenciling, crackle, ornamental, lime plasters, paints and washes, multi-color, iridescents, gilding, old world finishes, Frescoes and Tuscany, Mosaics,

Huge selection! Definitely worth a stop if you're into lawn and garden stuff. Staff were friendly…read more The big castle part of the building was like a miniature Christmas village, kind of like Yankee Candle. Some lawn and garden decorations I've never seen before. Seemed like real quality items. As far as the plant selection, it's pretty impressive. If I took pictures of everything there would be 100 pictures for this business. An unassuming building from the street, but it goes way way back with multiple greenhouses. Prices were higher than some other places. Look for discount coupons in the local Reminder paper.

Great products. Absolutely horrible follow through. Call 6 times for service. They looked at the…read morejob were supposed to do in the fall. 6 calls later total run around and not 1 return call. Management said last week he will call you back today. Still no call. So expect a run around with them!!! Absolutely the worst!!!