I always try to shop small and love coming to Kos Hardware. I always buy their homemade birdseed…read more(excellent value!) and her prices are much cheaper than big box stores. But because it's close to my home too, I'd much rather shop here because you are in and out, quick. Can't beat the small business feel when you go in here. The woman is always friendly and informative.

I must say, I've lived in the New England area for about 30 yrs and the day I found this little…read morecozy and humble store I jumped with joy lol . there are literally VERY few to almost no place that sells Pigeon feed in the state of Mass. Prices are phenomenal and the variety is there for all types of birds, including Grit I go there at least 2-3 times a month for my re up lol a MUST place to go for your needs on just about anything including Hardware the service from the owners assures you to go back every time... The pictures shows a little bit of what Kos Hardware help me build with the amount of variety of feed.. Thank you

Extremely knowledgable staff. They are the old fashion hardware/plumbing supply store that you went…read moreto as a kid with your dad. They had a very unique faucet part I needed for a Peerless washerless faucet. Earlier I went to HomeDepot to find the part. they didn't have it. The associate there suggested I get about 5 different parts to convert the faucet to something would work. No Thanks. Went to Larry's and got the "EXACT" part I needed. Once home it took all of 3 mins to fix the faucet. This faucet repair was 2 years ago and I'm still impressed enough with this store that I'm writing about it now..

There must be a new employee. Service was ride. I don't recommend this place at all. He didn't even…read morebother looking for what we needed. And the place was such a mess that he didn't even know what was on the counter. No further discussion was needed with him. The place wreaked of marijuana.

I've been bringing my Felt roadbike to this shop for the last couple years after a less than…read morestellar experience at Competitive Edge. These guys know their bikes! *Super fast service, sometimes in the same day. Workmanship is excellent *Very reasonable labor fees; I had them install a new wheel set (something that would've taken me 5 hours after binge watching how-to Youtube videos) and it was $30 of labor. *Dan is such a friendly bike mechanic; always takes the time to explain why such and such issue happened, how he fixed it etc. I trust them completely with my bike. *Hardware store is great too; much more personalized service than the big box Depot. I spent 30 minutes on the phone with a Home Depot plumbing department guy re: a part for my toilet, only to be told the part I wanted didn't exist. Found it in 5 minutes at Highland.

My go to for supplies and of course, the bike gurus. Craven…read moreand crew are the best. The store is also a living Holyoke history museum. Complete with artifacts, vintage photographs and didactics. Support a local business, and get a history lesson!

Sadly this location is closed. A true loss to the community. This was not only a traditional…read morehardware store where you could find the unusual items you needed but also the people that worked there knew how to install whatever you purchased.

Carr is a smaller chain that merged with our beloved Brightwood Hardware in Longmeadow…read more Their merchandise and selection is great, and I like the fact that I don't have to walk miles in a store to find what I need. And all I have to do is tell a sales person what I need and they immediately find it for me. They offer many personalized services, such as replacing window screens, sharpening tools, etc., that larger stores do not. I'm hoping they maintain one special section of the old Brightwood store. It was this: whenever I needed a GOOD QUALITY screw or some unusual size, I could always find it. The problem with chain stores is that items like these are made of a lower quality metal and the heads tend to strip when turned too hard. Their new location is very convenient and there's more than adequate parking. And I like the fact that, when we shop here, we're supporting a local business!

The only true hardware store in the area. Not only are the workers knowledgable, but they have…read morestock that the others do not. I recently got a 13w fixture bulb there that two other stores did not carry. (Those were a few miles closer to me.) They also support the local art and charity scene. By the way, I've noticed that even name brand goods at Walmart don't seem to hold up well. Is it because they squeeze their suppliers (as well as their employees) too hard?

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

Dewalt is pretty good and sold here at a decent price. Will shop here again .....and they make keys.read more

The cashier was swagger and the mini treees are dopes :)))))))))))))))))))))))))))))))))read more

I always get all the help I need there. They have a good variety of products depending on your need…read morefor everyday things.

Sat 10/19/2024 I pulled into IBS (Interstate Building Supply) with my 2 young grandsons to meet a…read morebus carrying high school students for a parade (to drop something off to my daughter). I pulled my car to the end of the building and waited. I was approached by a man who told me very angrily to "Move your car immediately" saying I was blocking 2 spaces (There are no lines designating spaces in the parking lot and I was at the end of the building). He stated he was the owner of the business and if I didn't move my car he threatened to get a fork truck and move it for me (again with my 2 young grandsons inside). He proceeded to tell me he "didn't give a shit" why I was at his business when I explained I was just dropping something off. He called me a "dumb bitch" in front of the children and again demanded I move my car immediately or he would move it for me. I was approached by this man very aggressively twice. My grandsons were very scared about the incident and many folks in the parking lot heard the man yelling at me at my car. It was a terrifying incident by the owner of the business and my grandsons are traumatized by the man asking me what would have happened if he got physically aggressive. This owner cursed, was aggressive and threatened me directly with 2 small children present. I will never shop there again or even approach this business! Terrifying!

TSC blatantly advertises to the public that they honor military or veterans service with sale…read morebenefits that don't exist. I spent 2 hours on line proving I wasn't lying that I was a veteran. Having completed the on line profile, I went to TSC to use the offered benefits. No discounts appeared on my receipt. I asked personnel, why, and they said I'd have to call customer service. I did. They said veteran discounts had to meet certain criteria, but could not tell me what they were. TSC is boasting to the public (with counter flyers, bill boards at the entrance, and special parking spaces) without actually delivering any actual benefit. I left there feeling guilty not having shopped at local businesses instead. Which I will do in the future.

This tractor supply is easy to navigate, has nice staff that are helpful, and is usually line-free…read more I come to tractor supply for farm and pet supplies. They have the best prices around on horse items. I appreciate the sale section too- it's in the back! Parking lot can be tricky- the cart will roll away on you and there can be some traffic.

Big thanks to the hardware staff for assisting in my needs in finding hardware to hang my antique…read morehanging lamp. Had to make a trip back because there was one piece both the staff and I didn't consider, but otherwise a successful visit. Purchased some Carhart work pants too which in my opinion are overpriced but not the stores fault. They also have iron out which is helpful when cleaning my rocks and minerals. Didn't purchase any today but it's nice knowing I can come here for certain items of need and knowing that it is in stock.

Horrible customer service. The people working there have zero knowledge or ability, it's like…read morethey'll hire anyone to work in a hardware store. Basic principles are too much for these people. Need help? Good luck, you won't get help with anything in the Rocky's stores. And their inventory is a joke. Shows available online and when you show up it's not there any the staff are less than no help. Selection sucks on what they have and they charge more than anyone else if they do have it, no value there.

Jayden was awesome, so polite and personable. I wish he was my cashier every time I go there.read more

The people they are very nice and seem to want to help you. Unfortunately, it doesn't happen the…read moreway you would expect. I had flooring done in my home by people that didn't even speak English. They messed up my floor and the company that I'm dealing with through Home Depot will not replace the floor. Last time I do business with Home Depot. Also bought a refrigerator about too months prior. The evaporator fan crapped out the door was dented when it got here the door was not adjusted correctly. They were supposed to replace the refrigerator never showed up with it. And now I'm dealing with this on my own, which is not fair to any consumer. I am going to lose about $300 worth of food in my refrigerator because it doesn't work. They never offered to do anything for me other than give me money off the bill which also was not fair because I should have a good product. Good service. Don't ever buy a Frigidaire. They suck beyond belief. I don't know what else to do and my hands are tied to them.