Too much to go over, so I will summarize. Angelo Enterprises, LLC is the worst moving company we've ever hired, and we've moved quite a few times in our life. We ordered a truck & 4 movers. I was told by the company that the team was professional and well trained. We scheduled them for Friday, September 17, 2021 for 9:00am. They arrived at 10:00am and started at 10:25am. Before they started, they wanted to reschedule after walking through the house because of possible rain. This angered my wife and I even more than them showing up late. It never rained. One hour into the move they wanted to be finished by 3:00 pm because 2 guys have "appointments." They offered to come back on Sunday morning at 8:00am to finish the job, meaning the basement, the attic, and then finish the first floor. Now we're even more angry at the unprofessionalism of this team and company. They came smelling like marijuana and the receptionist told me, "that's expected." One guy actually got in my face to find out when we were leaving for the new house so he could leave on time. Edward, the owner, showed up to find out why his team of misfit movers wanted to bail on the job and offered me nothing for my inconvenience.
We had a piano, which I was reassured they knew how to move. The piano was not strapped down, nor covered, and slammed all over my belongings, like a pinball in the truck, damaging my dresser and the piano. No one took responsibility. The two guys that want to leave at 3:00pm did not want to work and did very little. One ignored me when I asked him to move items and he let someone else grab them. The other spent half of the time on his phone. We moved to a quiet neighborhood, and they were talking loud, calling each other the 'N' word while talking about their potential weekend sexual conquests. It was so loud you could hear it in the house and our neighbors could hear it. They tried to overcharge me for an extra hour and a half, for which I had to call the owner. They broke a spindle on the staircase, which everyone denied breaking. One said to me that it was already broke and I "should have inspected the house better before moving." Three of them were sitting around doing nothing for about 30 minutes while one person was trying to put beds together.
They were supposed to be at my old house at 8:00am Sunday morning. I arrived on time and they did not. I texted Edward at 8:21 am to notify him his crew was a no-show. Twenty minutes later, he gives me an excuse that they worked late the day before. I told him that a heads-up would have been nice. He reassured me they would be there between 9:00 & 10:00am. However, 10:00 am came and went with no crew. I texted my final text to Edward at 10:14 am that he needn't bother showing up, as he was fired. I waited for almost two and a half hours on a Sunday and over an hour on Friday. They broke my belongings and damaged a beautiful upright piano. They were disrespectful and a couple of them didn't care about working. One of them bad mouthed Edward when they didn't have the proper tools to put our beds back together.
I would never recommend Angelo Enterpises, LLC to move anything. I was told that I would get well-trained and professional movers and all I received was a destructive bunch of misfits. read more