The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

If we could leave one hundred stars we would! The three man…read morecrew were Courteous On time Extremely pleasant Our apt was moved effortlessly and efficiently and these guys smiled while working! No small feat we were moving from a third floor no elevator! I would recommend this company to ANYONE moving! You will be in great hands! Thank you

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

This business is very unprofessional! The movers did not arrive on the days they were scheduled to…read morearrive, nor did the owner contact me to let me know they would arrive. When the did arrive, as others stated, they were late. On the initial move date, a couple of hours had passed but I DIDN'T hear anything from the owner. I reach out to him to find out what was going on, he then told me that the movers were still moving another client and would not be able to move me that day. When the mover finally loaded my furniture on the truck, drove to my new location, they refused to unload the truck UNTIL I paid the fee in full; alrhough the job wasn't completed. I reminded the movers that I was working remotely and found the request quite an inconvenience. I had to STOP working, address something that should have been mentioned prior to moving day. Yes, they do hold your property hostage for full payment of a job that has not been completed. One of the movers called the owner to tell him about my response and I hear him say, "she's just a female who wants to complain I told the owner that his unprofessionalism, and nasty disposition towards his customers, created the situation. His snarky comment was, "I did you a favor by agreeing to move your property". I told him that he "DIDN'T" do any favors for me because I am paying for the poor quality service. The movers DIDN'T load up all of my furniture as promised by the owner, during his initial visit to provide an estimate for the move. Since they received payment, before unloading, they didn't return to move the rest of my furniture. I've read some images of the text message posted to this site and they are very similar in content, to message I received from this business owner also.

. I paid 5K and did NOT receive professional or timely service. They tried charging and extra 1k…read moreand tried to hold my belongings hostage. They will lose your items and lie about it. They wrapped and taped things excessively like why wrap a can of ginger beer??? It was totally wasteful! Now days later, his workers did return some of my items, and put boxes in the right space, but they never delivered the custom made vanity they packed. Jay said they never saw the vanity and never packed it, but his workers remembered the vanity and even carefully packed the bulbs. This was the worse move ever, by far!! and I have completed multiple full service and cross country moves. Of note, the movers seemed nice and unaware of their boss' (Jay) deceptive business practices. I didn't know who to believe. The whole thing was a big mess!

The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

ABSOLUTELY AVOID…read more Kareem--"The Spin Doctor" as another review called him--is a menace. I figured that one bad review was just a result of someone having a bad day. Not sure if Kareem or the customer, but someone. It seemed to be an outlier. Surely with 4+ star rating means I'll get a decent experience. Kareem was my primary contact and who I arranged the move with. I sent videos ahead of time to show the job to be done. Kareem did not ask questions. I got a quote and decided to see what I can get done on my own with family to save money. Economy sucks, yadda, yadda. I came back and explained how we did some ourselves and there's less work to do now. I explained what was left. Kareem did not ask questions. I then asked for an hourly rate. I was given one, and we both agreed on the job. I paid the deposit. A few days later, the movers arrive (Kareem absent), and they were not informed at all of what the job was today. They also kept making comments about me being "on a budget" or something and being shocked when I explained the scope of the move. I felt Kareem fed them some nonsense instead of details about the actual job. The movers were fine, but their leader wasn't. 2 hours into the job, Kareem calls me and accuses me of trying to pull a fast one by going hourly (why offer hourly rates and accept hourly jobs if it's an issue?), misleading him about the job (how??), and saying men could walk off the job with my actions. What did I do? Was it that I sent videos and a description of the move? Was it that I agreed to the rate and crew he presented me? What could I have done worth men driving the crew to walk off the job? The entire call was very aggressive and backhanded. Absolutely asinine. Thankfully, Kareem didn't feed them enough nonsense for them to actually walk off, and so they completed the job... mostly. It was scaled back because Kareem apparently REALLY didn't want it all done. Maybe because he didn't send enough manpower despite knowing the job. At the end of the move, Kareem told the movers to collect payment. Now, this is completely reasonable. What's not reasonable is me not knowing the exact amount until minutes before yet being expected to have that money exactly on hand, and giving me an invoice from day 1 (updated at the end of move, via email) that has a due date in the future. I talk to Kareem again, and he says he needs payment immediately. Again, would be fair, if all signs didn't point elsewhere. I said the invoice gives a future date, and he blamed ME for it, saying I should have corrected him and he'd have fixed the invoice. I can't read his mind. I didn't know he made a mistake. I said I will pay, but I don't have the cash on me at this exact moment, and explain why as described above. He immediately gives me the shake down and jumps to aggression again, accusing me of playing games, etc... He skips actually trying to resolve the issue and instead threatens to call the cops. I offer to get the money from the bank immediately, but somehow he's still arguing with me about that. Apparently immediate payment isn't even good enough now. And he's going to have the movers follow me to the bank. What is this? Is knowing where I live not good enough that you need to aggressively "escort" me to the bank? Thankfully, The Spin Doctor backed off when he got his money. The crew themselves were mostly fine (if not a bit slow checking their phones at times--almost assuredly because of Kareem's failures in communication, or worse, Kareem harassing the crew?) and one item being damaged/broken. Again, avoid at all costs. I hope the men actually doing the work get a better gig because Kareem has no business managing workers or handling customers and his presence alone is good enough to write off the company. His communication skills are beyond abysmal and he went out of his way to insult me. It's a shame he's the owner. If my things weren't already on their truck by the time he called me the first time, I would've canceled and got someone else. Avoid yourself the frustration of dealing with The Spin Doctor and look elsewhere. ========== EDIT: Got a reply from Kareem. I can't address it all else I hit the character limit but here are the biggest parts: - Trying to save money is not a "red flag." - Kareem was shown the job ahead of time, and agreed to take it. - Yet his crew came unprepared and somehow it's my fault they were undermanned and had no gloves??? - I'm not obligated to tip or cater and I never agreed to (compensate your crew! I already paid!), but maybe I'd have tipped if Kareem didn't harass me, threaten to call the cops, change terms of payment, or the crew didn't break our things. Remember to listen the bad reviews. It's easy to leave a good review, but when you want to get it over with an forget about it, it's not tempting to take the time to explain your bad experience. If there's a few really bad reviews, chances are, there's a lot of bad experiences. ==========

Less than a week before my cross-country move, I switched to U-Pack (see my scathing review of PODS…read more- don't use them!). Ultimately our experience with U-Pack was ok, with some great features and others that were not as good. I ended up going with the set-up where you fill a portion of a storage trailer. (There were no cubes available by the time I called them.) When I first made the call, I received great customer service during this very stressful moment. Sure, they want my business, but the agent did a great job being thorough and addressing my concerns. Also, the automated texts throughout the experience were helpful. I appreciate the flexible pricing - based on the amount of trailer you fill - and they could deliver a full week earlier than PODs. Amazing! At the same time, other parts of the experience were not great: - I wish there had been information upfront about the size of locks that were needed to secure the door and the panel inside. I ended up having to buy 4 separate locks as I was attempting to get the size correct. - When we received our items on the CA side, two of our boxes had water damage. One box was so wet, that it was falling apart. The second box, which had less water damage, was an electrical device. Luckily, the electrical device was not damaged, and the seriously wet box only had exercise weights inside. The liquid smelled like water, so I wonder if it was something else that was loaded behind our stuff that made these pieces wet. It could have been a lot worse, but it was certainly upsetting. - The driver who ultimately took the trailer away after the trailer was empty damaged a tree. The city took care of removing the branch, but the incident should have been reported.

I really can't say enough good things about my experience. It was incredibly simple. Everyone I…read moredealt with at both the origin and destination -- phone agents and drivers -- were ridiculously polite, cheerful, and helpful. Would absolutely use them again!

I booked these guys through U-Haul. It took them 8 hours to load two 20x10 storage units. Upon…read morefurther investigation after they left, larger boxes were stored on top of smaller boxes, items were broken. Furniture parts were stuffed behind sheet metal screws gouging recently new furniture. My young boys would have had more common sense to store things than they did. But as if that wasn't enough, I called the owner/manager about the problems sending him photos of the damages. After promising to meet me on a given date to try and rectify the issue, he was a complete no-show. When I attempted to call to follow-up, my calls conveniently rolled over to voicemail. Use them at your own risk!

Highly recommend these guys. They wrapped up my furniture to protect it from getting scratched…read morewhile being moved around in the U-Box. Fast, friendly, professional movers. Would use again.