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&pizza

3.7 (56 reviews)

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Burnt pizza
Debbie D.

The location by Vcu is the worst &PIZZA ever not only is it the worst you can never get a hold of anybody nobody from corporate customer service when you email them ever gets back to you when you order stuff online and go to pick it up. It's never right Management is terrible. Unfortunately Will lawn is too far from where I live and then the fact that I have to spend $28 on an Uber to go pick up something and have it not be right is frustrating. The most frustrating part is &PIZZA purposely doesn't have a consumer phone number a corporate phone number. None of their stores take phone calls, but they're real fast to take your money. Then let's not talk about the two orders of garlic knots that are nothing but dry bread which are supposed to have Parmesan Romano sauce, shredded mozzarella, Parmesan Romano, roasted garlic, drizzle, and a blend of cheese. Both orders had nothing but dry bread I could've bought that crap at Food Lion for $.99. This isn't my first run in with &PIZZA at this location. I'm still waiting for a response back from May from an email I sent corporate and they forwarded it to a district manager who is yet to get back to me.. the only reason why this company gets away with us is because it's by the college at Vcu Virginia Commonwealth University. Oh no what could you improve your customer service and maybe spend a little bit more time on compliance and training also, you have no right to call things gluten-free when you use the same utensils and you have nothing separate to call anything gluten-free just because the crust is gluten-free, everything else is contaminated

American honey pizza
Patricia B.

I had a great experience at this new pizza spot. I'll be honest that I don't eat fast food much so my expectations were quite low. I like that the menu has just a handful of options or you can simply build your own. I went with the America Honey and told them not to add the red pepper flakes at the end. Since the sauce was spicy tomato, I wanted to make sure my pizza wasn't too spicy. Every pizza is made to order and I thoroughly enjoyed every bite of mine. I'll say that that spicy marinara didn't really taste spicy to me at all so next time I'd opt back on for the red pepper flakes. But I loved the flavors of the toppings on this pizza and the crust was yummy. I appreciated the interesting and fun flavors at the soda fountain. If you are a soda purest (a Coke loyalist for example) you may not be into this. But as someone who doesn't drink some often, I was intrigued and pleasantly surprised. I got the anise root beer. Happy with my first experience here and I'm sure it will not be my last.

So "refreshing" to have updated drink options. No Coke or Pepsi here.
Lisa G.

First time &Pizza visit! Stopped in today and got the American Honey pizza. Kinda like a blend between a NY Style and a flatbread. Delicious crust, and the American Honey was just my speed--savory with a touch of sweet thanks to the hot honey. Good personal serving size. Oval shape. Also, I don't even drink sugary drinks (for that matter, I don't really eat pizza, either), but I couldn't resist trying the Pear, Fig Elixir. On a return trip, I want to try the Ginger Berry Lemonade. Everything was so good! My only gripe would be that the line doesn't move very quickly because everything is made to order and they wait for your crust to finish baking before they ring you up. It's Chipotle-style where they add toppings as you go down the line. Some go on before the oven, some after. COVID-wise, they have squares on the floor that tell you where to stand along with a barrier at the counter that places you far enough away from employees. I'll definitely be back!

Here's my burnt, cold pizza with 2 holes in it
Natalie M.

Just had the worst experience ordering from this place. I'm pregnant and have been craving a pizza all day. Ordered delivery from here and it was burnt, cold, missing toppings, and had holes in it. They wrote a message inside the box apologizing for what I'm assuming is the pizza quality, and randomly gave me a single sugar cookie. Would not recommend this place based on their quality and unprofessionalism. Also...Craving not satisfied

&Pizza Bar
Katrina E.

So came to check out this new spot primarily cause GOOD vegan pizza is hard to find ya heard? First impression was I loved the black brick and bright yellow paint. It just was pleasing to the eye! So I had viewed the menu prior to visiting and knew exactly what I wanted!!! I was psyched and happy until I got to the end for last toppings. I was itching to try the roasted garlic. There was some left in bottle!!! The server legit told me there was none left when I was looking at the bottle. SHE COULD HAVE DEFINITELY SQUEEZED SOME OUT ON MY PIZZA. I asked if they had anymore, she was like no with an attitude. Like excuse me. She didn't know she was serving an elite! So that part pissed me off. This is the only reason I'm not giving this place 5 stars. Now, the pizza was da bomb dot com so I will be back to try the roasted garlic.... hopefully they will have some next time. Only suggestion is PLEASE get a recycling bin. All that wasted cardboard is not helping the environment!!!!

My custom pizza with parm sauce, grape tomatoes, shrimp, banana peppers, arugula, and Buffalo drizzle.
K P.

We just finished eating this pizza. The dough is good and I appreciate the options for creating your own pizza. We truly appreciate not being charged or limited in the toppings we could place on our pizza. I was charged extra for shrimp. That is understandable. I ordered a customs pizza with traditional crust, park sauce, arugula, shrimp, tomatoes, banana peppers, Buffalo drizzle and garlic sauce. I had to pace myself to eat the entire thing. It doesn't look like a lot, but half is filling for one sitting. That's a good thing. The crust was good and the toppings were, too. There is a parking spots for those that are doing pick up. You will also see an entrance for those that ordered online for pickup. As soon I arrived, my order was ready and being boxed and prepped dir me to carry out. I wish that the mango passion fruit Sis they have as a fountain drink was available in the van so I could have ordered that with my pizza. My significant other created his own pizza as well with traditional crust, traditional sauce, cheese, and olives. He couldn't finish al of his, but is saving it for later. He said that the pizzas good. We tried the pizza because of a promotion that liked us one pizza free. Signing up for their loyalty program also gives us a coupon for $5 off of a pizza. We will use that at a later date.

The DIRTY BIRD.
Jeremy W.

My friend and I were looking for a good pizza place in the area, and found &pizza. It's basically one of those build your own pizza places, which I've been to many times before. I like the style and I ended up liking the pizza here as well. I picked one of the laid out options The Dirty Bird, which was a Buffalo style pizza. It was thin, crisp, and had good flavor overall. The food came out super fast as well, cooked perfectly. It was cheap too, around $11 for my meal. It's basically fast food, quality pizza, and that's a compliment. Overall it was a pretty good time at &pizza I definitely recommend if you're looking for something quick and easy in the Willow Lawn area!

Craft Your Own pizza
Tiffany R.

I was able to introduce this amazing pizza to my parents today for lunch and &pizza did not disappoint. They loved it! The staff and the atmosphere were on point as well. I'm so happy to finally have &pizza in the Richmond area!!! I'm not sure what my parents ordered on their pizza but it was a Craft Your Own. I also ordered a Craft Your Own: traditional dough, classic tomato sauce, vegan mozzarella, broccoli, grape tomato, mushroom, roasted red pepper, spicy chickpea, spinach, vegan sausage, and finished with fig balsamic I will provide a picture of my delicious pizza.

The White pizza (the white truffle sauce is amazing)
May-May R.

Thanks to a Yelp Elite event, I was able to try out this pizza spot. It's like a chipotle for pizzas - you can customize your own or go with one of their specialty pizzas. We went with The White pizza and it was delicious! We also ordered a fountain drink (they make their own blend of sodas) and garlic knots. Everything was delicious and the service was fast. Will return!

C.Y.O. on traditional dough, classic tomato + basil pesto sauce and a wide variety of other toppings and finishes.
Halle N.

&pizza is always on my list when I'm in the DC area. I'm so happy that we finally have one here in Richmond . My experience today during their grand opening was great. I was greeted by an employee asking if I've been to &pizza before and of course my answer was yes. They had floor placements to enforce social distancing in the line which I appreciated. I ordered a C.Y.O. (craft your own) pizza with traditional dough and a mixture of classic tomato sauce combined with a little basil pesto sauce. My toppings included mozzarella, shredded blend cheese, spinach, mushrooms, roasted red peppers, grilled onions and chicken. My finishes included grated parm-romano and hot honey! I also got the canned mango passion fruit soda and that was very good. Overall this was an amazing first experience at this location and all of the employees were nice. The inside was clean, they offered hand sanitizer at the entrance and masks. The order to pay process was under 10 minutes, which was wonderful. I will be back very soon since I love pizza so much!

New G
Grace B.

Easy grab and go layout, new to willow lawn! I'd never ever heard about &pizza but from other reviews I see it is popular in DC, glad to have them. I ordered the New G pizza and swapped out fresh mozzeralla for shredded mozz, and no add ons besides hot pepper flakes. The pizza was baked fast, probably took about 2-3 minutes. I watched it bake right in front of me. The restraunt is the same concept of Blaze pizza pretty much, but &pizza is 10x better than Blaze, and faster. The New G was pretty much a Margherita pizza with a special T sauce added on top, not sure what the sauce was exactly since it baked right into the pizza, I believe it was a bit sweet though. The pizza overall was great! Perfect size for one... or two... I also had one of their specialty sodas. I had the ginger berry lemonade, the staff who recommended it to me said it was not a soda... it Definetly was. The drink the awesome! I opened it an hour ago and can still hear it fizzing. Give this place a try!

Pick up lines
Jen H.

I have not been eating pizza lately, so when I was given the opportunity to try a new place I was excited. The concept reminded me of one of the Seinfeld episodes (where you custom make your pizza). The place was easy to find, with it's bright yellow lettering. The layout of the place was somewhat confusing to a first timer, and the staff seemed bothered by our questions and need for assistance. Customer service could be better. We ordered the custom pizza, mango passion fruit and garlic knots, they all tasted fresh, but mediocre (with the exception of the soda, which was canned and not made there). I love a good pizza and the concept is interesting, but I don't know if I will be going back. I have had some amazing pizza in my life

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4 years ago

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1 year ago

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4 years ago

Best Pizza I ever had in Richmond! I was skeptical at first,because of the setup. Glad I stayed and ordered enjoyed my pizza.9

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5 years ago

The chicken was so salty we couldn't even eat it, it tasted like pure salt we threw away both pizzas it couldn't be saved.

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6 years ago

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Ask the Community - &pizza

&pizza - pizza - Updated October 2026

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