The most unbelievable email ive ever read. I said I was uncomfortable about something at the…read moreforward coffee shop and posting a review of my experience on yelp or google of a business and sharing what I experienced is freedom of speech and that's what yelp and google is. They threatened legal action if I shared what I experienced. The email that I'm still speechless about they directly insinuated i have mental health issues - all bc I asked to speak to a manager about something that was making me uncomfortable and would make anyone uncomfortable. This entire email is the clearest example of destructive gaslighting i have ever see. I have never spoken a word to them about my personal life, I have never said a word about 'metal health issues. I was not given any opportunity to speak or defend myself.They made sure i wasnt called only emailed to control their narrative of me. I made the decision to never come back days ago. I go almost every day. I am unbelievably nice. I dont say anything besides my order and small friendly talk. I say thank you every time i get my drink and smile. I am not someone that would randomly make things up. I explained a situation that happened 5 months ago but as you can see in the email they've apparently 'looked at all the footage' and have made their conclusion in less than a day. There's no way you can go over 8 months of footage in less than a day. There's no way to make an accurate fair conclusion in less than a day. As you can see in their response they accused me of trying to make employees look bad. Here was the incident: I came out of the exit door to the bathroom and two employees had been so close to the door that I hit them by accident. I asked 'can I help you?' And they ran away. Even then I didn't say anything. It was invasive, inappropriate, and incredibly rude. I should have said something as anyone would but I didn't. Somehow I knew this would happen if I said a word. They usually have one or two at the front and are very often alone but bc the employees didn't see anything that means I'm lying. Make that make sense Their false accusations and threats of taking legal action is laughable. They even had the balls to give me the number of a mental health line. It is absolutely despicable and condescending. It's hilarious to me that they set these rules and conclusions that I must follow as if not following it is doing something illegal. I'm not an idiot. I feel so sad for people that are actually like this bc it only shows how many issues they have and how unhappy they are. It shows the type of people they are and their morals and values and indifference. To know a collective group of people, a well known and popular coffee shop, handles a customer telling them something is making them uncomfortable is in reality the direct opposite of how establishments are as a norm. It makes me very concerned for customers. Lastly The email written to me said how'd they they don't have cameras in the bathroom or stalls so they don't know if anything happened. The incident was not inside the bathroom and stalls. I said that many times and made clear. They lied to make me look even worse.The moral of the story is don't speak up when you feel uncomfortable bc it's your fault you feel that way. Keep spreading that message my friends. I was told it was inappropriate to contact any employees or go into the store as if I had already done something or was going to. I do not behave in that way nor have I ever.. I dont have any contact info for any of them. Ive never seen any of them outside the coffee shop or spoken to them. I don't even know their names.. The emails are not in order - yelp has been mixing them up when I put them in order. Sorry about that

One of my favorite spots! My friend and I came in on a busy Sunday. There was music playing and…read morepeople at every table, but it was a nice balance as we were working and talking, and both were fine. The mocha was great. My friend ordered an Oreo Cold Brew (not pictured)-- yum!! Will definitely have to get this next time. The cinnamon roll was delicious, the perfect icing ratio. The staff was wonderful as always.

The paninis were tasty, and the drinks were good. The café may be a little small for our stroller,…read morebut luckily there weren't many people, so we were able to dine in comfortably. However, if it had been busy, it would have been difficult to bring a stroller in for our toddler. The service was quick, and it was cozy inside. Street parking is available, and luckily we were able to find a parking spot right away outside the restaurant.

Ordered a latte and an egg & cheese sandwich. The coffee was a no for me. Watered down, bitter,…read moreand served lukewarm. The sandwich was tasty, though I wish it was served on something other than a hamburger-type bun. Be aware that since the food is made to order--as in, the barista had to beat the eggs -- it can take a while. And since the coffee wasn't hot, if you're like me you'll finish the coffee before getting the food. I'd give it more like 3 stars, but I really like the space. It's very small, but has well-thought out placement of seats.

The location is delightful; a narrow space (connected internally to the bike shop next door) and…read moregreat to sit and have a chat with a friend, read a book, or just watch the world go by. I had an ube latte and loved the unique flavor. The espresso tasted great as well.

Love this place, good tasting coffee, and very nice staff. Cute little joint and I enjoy the…read morebicycle love!

I've been here 3 times. Visit 1: Purchased a cheddar chive biscuit and jalapeño popper scone to…read morego. Biscuit was wonderful, scone had no flavor. Seems like they bake in a convection oven based on the crunch of the outside of these items. Visit 2: Ordered a Chai and Nom Nom sandwich for dine in. Chai had NO flavor. It tasted like milk with some cinnamon sprinkled on top. The Nom Nom sandwich was a No No. It's a cheddar chive biscuit with egg, cheese, and maple syrup. It does not work. Listen, if maple syrup were good on eggs, it would be a thing. It's not. Furthermore, the way the cooked the egg was freaking weird (soft boiled?). The yolk was nasty and they did not season the egg. The maple syrup completely hid the taste of the biscuit, which made their wonderful cheddar chive biscuit pointless. They would be much better off making a basic egg and cheese biscuit. Just because you are located in Madison doesn't mean you have to try to come up with something unusual. Be yourself and show off your food! Visit 3: Got 1 cheddar chive biscuit to go. Woah. You'd think I offended the person working the counter. "That's IT???" she said, along with an eye roll. I felt as if she would have rather not I not bought anything. And the other person working also glared at me. WTF??? Normally I would give a pass, but a previous review mentioned the rudeness. I don't feel like being treated like that again, so I'm done. The only thing worth getting was the biscuit anyway. I can do without.

This is a super cute coffee shop/bakery with lots of fun options! They had a variety of pastries,…read morewhich I didn't get to try on this day, but they all looked yummy. They also have a lot of different housemade syrups for their coffee, which I always appreciate! I went with the miso butterscotch flavor, which was tasty but I felt like I was mostly tasting coffee and not getting much of the flavor itself. The coffee quality was good though, just wanted to taste more of that flavor. The service was great and staff was friendly. The ambiance is super cute, with plants all around, a vintage feel, and lots of seating as well.

I love the multiple businesses in here, and like how they often hold different events for vendors…read moreselling gifts, food, etc. I go to the Young Blood a lot and like how their beers are always rotating. I like that you can sit outside on the patio with dogs. Young Blood even gave us a small water bowl for our dog on our last visit. Definitely a chill place to sit inside too as it is nice and pretty spacious, although no dogs inside. Giving four stars because parking can be a challenge when they have events going on.

Pretty poor customer service - if any at all. No "hello", "How are you", "What can I get you…read moretoday". Then, when we asked for a basic coffee, they only had an Americano. And again I got only a blunt, "I can only make an Americano". No, "Sorry, we can only do Americanos." And no offer to charge me the price of a basic coffee (no basic coffee...at a coffeshop, imagine that!). And then when we recieved out cofee, no, "Thanks for stopping in". Noting but a, "Here's your coffee, this one has cream". If you want a sterile hipster atmosphere without any cozy, then this is the place for you!

I have been a loyal customer at Moka for many years... and over those years, this little drive…read morethrough coffee shop has really done me a solid. Moka's location makes it the perfect spot to drive through for your coffee fix on Madison's East Side. The service is friendly and the coffee is hot! They offer a small list milk alternatives. I suggest the Miel Latte or the Oreo Shake if you're wanting to splurge! Note: sometimes a longer line depending on the time of day. A longer line = a longer wait, but that's to be excepted!

Seriously delicious lattes! I am obsessed with this place. They have so many good flavors. It…read morereminds me of a WAY better Dunkin'.

amazing coffee shop! so many good seating options, great snack/food available, and decently priced…read moredrinks! Plenty of parking and the staff was so kind. The restaurant was clean and clearly well cared for.

Great experience! The staff were friendly and welcoming, making the visit even more enjoyable…read more While they don't offer online ordering, the service was quick and efficient. The drink options are fantastic and priced very reasonably compared to other local spots. I ordered the brown sugar iced latte with oat milk and a sprinkle of nutmeg -- it was delicious. The atmosphere at Mercies is beautiful and fun, with elegant décor and a spacious layout that makes it a great place to relax or work. They offer both indoor and outdoor seating, which is a nice bonus, and parking is super easy with plenty of spots available. I will definitely be back here!

We've been here a few times and have always been impressed. Love their seasonal lattes (the fruity…read morepebbles latte is great). Food is also flavorful and the pastry selection is unique--I love that they have a variety including a savory pastry. Staff are always friendly.

Stopped here for the second time and it was as good as the first…read more Ordering at the counter was a breeze. The employee was able to adjust our order last second to include a citrus tea. My mint cold brew hit me with a punch of fresh mint you don't often find in artificial syrups. The chorizo hash was well balanced. The perfect amount of spice from the chorizo and brightness from the cream, cilantro and avocado. The bright welcoming vibe creates a fun dining experience. We came for brunch and were able to enjoy the outdoor patio comfortably as the patio was well protected from the morning sun. I look forward to stopping back my next time in Madison