Andy and Jennifer are AMAZING !!! They were about and beyond to help us. We ran to a couple of…read moreproblems but they reassured us and helped us through it. The store closed at 9pm and my family and I left the store past 10pm, not once we heard a complain from them, both were very engaging and always with a smile, I can't say enough about our tonight experience at Verizon at Mount Prospect (on Rand & Mt Prospect RD) . If you need to switch phone companies (like I did) please do your self a favor and come visit Andy and Jenn

Jose helped us this evening. Went above and beyond with helping resolve a past issue that we were…read morepreviously led to believe was taken care of. He was patient and found ways to help with our monthly plan. We will be going back for his help with our next upgrade.

We've been using quick delivery for our business for over 15 years. They always come through.read more

My husband and I had to move two giant Snap-on tool boxes pluse other items. The two men were…read morefantastic! It was one of the hottest days and we lived down an acre long gravel, tree lined driveway. They had the best attitudes and were determined to find away when issues with the gravel driveway arose.- pushing the tool boxes to the truck. They were quick, efficient and very nice gentlemen! Worth every dollar we spent! And would definitely use them again and recommend them!

Worst company ever!!! We ordered a Shed from Home Depot! It…read morewas supposed to be delivered on Wednesday, my husband took the day off to be home, then they cancelled due to a broken down truck! Then I spoke to some rude girl in their office who was totally unhelpful. I asked to be transferred to a supervisor, she told me it would be delivered Friday between 10-1. It's currently 2:40 on Friday and nothing yet. I called Estes and after being on hold for 10 minutes the girl tells me she has no idea why it didn't go out on the truck today?? We have a company hired to put this together and install it tomorrow. I paid $75 to have this shipped and all I've had is unneeded, unpaid days off and a lot of problems! I am so disappointed in HD and Estes! This is ridiculous and horrible costumer service! At 2:45 a supervisor got on the phone and told me "nothing I can do! Call back Monday!"

Had large item delivered 9/29/21 early on time, Driver was professional and courteous, package was…read moreshipped with great care, a company that stands above the industry standards!!!! Highly recommended...

I don't go to office supply stores very often these days, but when I do, I prefer to visit Office…read moreDepot in Deerbrook Mall. They have almost everything I need for the office, and I have always found the staff to be friendly and helpful. During my most recent visit, I was looking for a Canon magenta ink cartridge for $14.99. However, the store only had the XL version available for $33.99. The physical size is the same, just that the XL contains more ink. A staff member who was assisting customers in the store approached me and asked if I needed help. I explained the situation to him and asked whether there were any promotions available. He suggested that I ask the cashier to match the web price. I recognized the cashier, a tall man with long hair whom I have seen several times before, and he is always nice and kind. He honored the web price, which was $24.99 instead of $33.99! I also asked him about their ink cartridge recycling program, and he patiently answered all of my questions. If you are signed up for the Office Depot Rewards program, you can earn $2 in rewards for each recycled ink or toner cartridge, up to 10 cartridges per month, after you make a $10 qualifying purchase that month. I have learned online that they have offered this program since 2003!  I immediately recycled 10 ink cartridges that I had brought with me, earning $20 in rewards that would add to my account in 24 hours, which I have 60 days to use. Many of the stores in Deerbrook Mall seem fairly quiet these days. I hope this Office Depot location is here to stay.

If you are taking care of business (you think) at the Deerfield DMV and need to print a doc, here…read moreis the place to go (the DMV will tell you to come here). It's on the other side of Jewel and don't drive illegally down the one way thoroughfare past Panera as Some people are wont to do. Office Depot is expecting you. They have posters with the QR codes to the self-serve printers so it is somewhat down to a science. You will email your doc to the printer, and you'll enter the code that is emailed back to you. You'll have to swipe your credit card. It's not exactly intuitive, but if I can figure it out with a time crunch (the DMV gave me a limited time I could return back to my appointment), then I'm confident most people can.

I had a UPS package to mail that had the slip completed and the shipment was prepaid. I brought it…read moreto Pack N Mail and they took it without any kind of complaint. Even though they didn't ring a sale, they were kind and courteous. I appreciate their service!

Great local small business. They go out of their way to help you with basic services. Always a…read morefriendly hello just when dropping off a package. Recently they reprinted a label I needed at no charge.

I had a great experience at this Shipping & Beyond. I am fond of a neighborhood shipping service…read moreand they made things easy! I needed to print a pre-paid shipping label and brought in my sealed box. It was taken care of no problem! The store could be a bit more organized but I will be back and utilizing their services again soon!

Very inappropriate interchange with the middle aged asian lady working the counter today:…read more i was dropping off a prepaid package. when i handed it to her, she told me with a completely straight face something to the effect that i should bring my packages to them unsealed so she can check to make sure i'm not sending marijuana. that is none of her damn business, and completely unprofessional to suggest, apropos of nothing. frankly, it's none of her business what i'm sending beyond what i have clearly stipulated on the customs form. what utterly rude and presumptuous customer service. if i ever have to drop something off there again, i will refuse to deal with her, and instead deal any of the other more well-adjusted employees instead. yes, i have filed a complaint with the shipping company.

This is a great, family owned business. If you are looking for reasonable prices, friendly service…read moreand a speedy turnaround, this is your printer. With every project I have submitted to the folks at Ready Press, I have received exceptional help and expert advice, along with superior results. Very conveniently located next to the Palatine Post Office.