OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

No show in a timely manner. I've always had a long standing 10-12:00 o-clock arrival and at 4:00pm…read morewhen Perry hadn't even notified he was going to be late i called for a reschedule. I got a nasty gram from Arlott, customer service saying Perry had never serviced my home before. WRONG! He came last time and had cracked cuticle's so I made him up a rollerball full of caster oil with essential oil to help relieve the pain. Arlott owes me an apology for telling a bold face lie.

From the owner: Pest Pros is the premier pest control expert in Western Washington. Our pest control team offers…read morehomeowners the best techniques for a variety of pest control services, including rodent removal, spider control, ant elimination, pest control maintenance, and wasp and hornet extermination. We strive to make your home pest-free, safe, and clean for the benefit of its residents. Contact the local team at Pest Pros to schedule a free estimate!

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Great job. Came out and quickly solved the problem and was able to handle the handoff to the new…read moreowner of the house

Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

Service quality went down a cliff after they were acquired by Eastside Exterminators. We have been…read morecustomers of Parker for a few years. We had spider service in this Apr and right after service we noticed a big spider and web still hanging outside of our window. The technician missed it. I sent emails to the customer service about it, received no reply for weeks. We paid $300 for this. Would not use them again.

All the Pest Solutions!…read more I had a rat problem and it freaked me out. I'm not sure how I ended up with All the Pest Solutions but thankful I did. The lady on the phone makes me laugh . She felt my fear of rodents so that is a plus. They sent in the Punisher , Alex. I made that name up by the way but his name was Alex and he didn't come to play around. Got right down to business and showed me what I need to do to get my house back in shape from rodents. He pointed out the holes from my crawl space which I would never ever go in. He saw a new hole created underneath my crawlspace from another animal which he sealed up for me. Alex also flashed lights at the wall to see any light bleed through it . If there were any that's where the rodents would be entering in. Now Alex set up massive amount of traps under my crawlspace and outside the house. TLDR It was a rat colony but it's all gone. I placed 6 ring camera all over my place and there has been zero activity. 14 rats were taken out and even the mother rat. That was huge! I couldn't get the mother rat with my own traps . It was destroyed in the crawl space. I even have videos of it getting out my sticky traps. Alex annihilated the rats so bad I found a few dead behind my siding wall which lead to a new hole discovery. You can tell it's behind the wall by the smell. Like something is dead but you don't know where. I volunteer to buy myself an endoscope and I saw piles of dead rats behind my wall. It was massive. Alex not only showed me the holes where the rats were coming in ( 8 holes) but also educated me that bird feeders is the reason why my area has rat issues. I don't own any bird feeders but the neighbor 3 house down just spill entire bag of bird seeds all over the floor. My god. I will be using Pest solutions in the future. Heck once every 3 months I will call them to come do a routine check. After seeing my neighbor bird seeds all over the damn floor, I have to get pest control .

There appeared to be a rodent problem behind the walls as we could hear scratching noises…read more Contacted the business which they responded quickly and set up appointment. The rep arrived on date scheduled and after going in the crawl space informed there are mouses. Given an option to leave traps in crawl space and they would secure any openings into the home. I was informed they can't get into the walls as the house underneath was covered leaving no access to the walls. They charged me $500 to leave the traps and would return at a later date to retrieve the traps. They failed to set up follow up in a timely manner as I had to call back several times inquiring about the follow up. Yes, I agreed to the charges but felt the price seemed high for the work they did. Still scratching noises behind the walls.

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

I had a great experience with Eastside Exterminators during a recent pest control issue. Michael…read moreCoombes performed a quick assessment and was able to set traps, provide advice, and give clear follow-up instructions.

Michael Coombes is absolutely the man. Extremely thoughtful and listens to all of our annoying…read morequestions. He also responded in such an informative way to really help us understand the crux of the issues. The work he did was swift and helped assured my partner and I that the solution would fix our problem. Highly highly recommend Michael especially.

I paid $400 for a guy to come out and spend 10 minutes peeking into the crawl space and attic,…read morewithout entering either, and sprinkle rat bait/poison. Oh, and he came back today to do the same, cursory inspection only to tell me about a gap I would need to fill with foam spray. I called and talked to who I presume is a manager and was told that they only fix small holes. But he would send out the very same tech to go out and make a special trip to the store to buy the foam and install it. Yeah, I'll bet that would be a quality job. Save your money and buy some D-Con.

I had already scheduled another company to provide pest control services on the house my family…read morejust bought, but Dave returned my call for an estimate, and he gave me a better quote, so I booked Aadvantage instead and cancelled the other place. I'm so glad I did! Dave was super helpful over the phone and seemed like an honest guy. He sent Zach out to the house the very next day, and Zach was just as great! He came out twice, was always polite, friendly and on time. He didn't try to sell me services I didn't need, and was a pleasure to work with. I hope I don't need them again, but if I do, I'll for sure call Aadvantage.

Excellent customer service. We needed an inspection so we could have peace of mind on the current…read morecondition of our crawlspace. Also on an aged deck. Kelly came out, looked & noted everything. He addressed all of our concerns. No sales pitch just a real guy looking out for us. We had called a COMPETITOR... Term..x.. who scheduled & rescheduled, not twice but 3x....all with a 2 hour window and ALL 3times they were a NO SHOW. ORKIN came exactly when they said they would. No window! Both times that I requested them to come, they set an exact time & he was on time! How customer care should work. Thx Orkin, we look forward to doing business with you ongoing.

We have a monthly service with Orkin and they are also supposed to come out anytime we have other…read moreissues that come up. We have ants every spring and summer in our old house. The monthly spray they do outside doesn't seem to make any difference at all. When they do treatments inside, those are somewhat more effective. However, getting anyone over there to answer their phone is downright impossible. Case in point- our tech gave us their business card last time they came out and said call or text anytime. We were excited to have that because it's always so hard to reach anyone on the main line. Well, we found another ant nest in the basement and reached out to our techs direct line. Left a message, waited a couple days, reached out again. No response. Tried texting- no response. Waited a few more days. Emailed- no response. Tried calling again- the tech actually answered and then told us to text them- which they didn't respond to. After 5 more days (at this point it's been two weeks from my first call), the tech responded by text that they have no availability until our next scheduled service day, which they said was 10 days away. Reluctantly, we agreed. That date came and went- they never showed up. We ended up putting up our own ant traps and dealing with it ourselves. What a waste of money. We are switching to a different company.

The service they provided was fine, but their pre-visit notification process sucks. I repeatedly…read moretold each technician that I wanted to know on the day of a visit where I was in their customer-visit list. Knowing this enables me to plan my availability during the four-hour window when I'm scheduled. I get that they can't give me a specific time. They can however tell me where I am in their list for the day. They simply will not give me this information. Today was my next scheduled visit day. Once again, no notification at the beginning of the visit window. I've had with them. I canceled my service

Do not use this company to take care of your pest needs. They have no idea how to get rid of ants…read more. I can attest to that. Visits after visits, they did nothing to get rid of them in my home. I still have them and I got locked into a long contract thinking it would help... stupid me. Live and learn I guess. Not worth it at all to do anything in your house.