Chris came out extremely fast and gave me a ton of knowledge about how to prevent and avoid future…read moremice issues. Mice are not very smart, so I've learned!

Really impressed with the service quality and ease of scheduling. Assessment was thorough and…read morefocused on prevention of damage. Highly recommended.

Hired them to remove a racoon and her babies from our attic. They were very prompt in their reply,…read morecame out right away, and weren't afraid to get their hands dirty to get the little buggers out. Had quotes in the thousands of dollars with some of the bigger companies, and they were far more reasonable and professional. Super happy we called them!

I called guardian today and spoke with Ethan. He and his partner were able to make it out same day…read moreto inspect my attic where we had birds getting in and a bat issue. They remediated the bird mess inside the attic and were able to seal up where they were getting in and determined the bats were not accessing the attic, we just had a goofy small 6" void where they had hung out near the roof line. He was able to see that with his bore scope and determined the bat had already moved out. They were very polite, professional, and reasonably priced. I would highly recommend them to anyone looking for a local honest company. Thank you both again!

Excellent communication. Really nice guy. Very thorough inspection, thorough plan detailing all he…read moreneeded to do, came on time for appointments, followed up twice to ensure the problem was resolved. Really impressive at every step.

Josh was great! He was timely and informative. His initial home inspection was invaluable.read more

We used Guard Pest Control and they were 5* fantastic! Richard Bauer their technician did a great…read morejob of solving our pest problem. Thank you Richard and your company for a great job. Bruce Caplan

I have been using Guard Pest Control for almost 6 years. Richard and Christian are always very…read morepolite and the woman in the office is very kind as well. They are helping with voles, spiders and other various pests. Their prices are very competitive as well. Give them a try!

Nothin but positive things to say about this group!…read more I've worked with Surefire in the past on a rental, they were prompt, effective and very nice to work with. They took care of the problem for a very fair rate, went over their plan of action to resolve the issue, answered all my questions and didn't try to scare me or up sell me on plans or extra visits. In recent times they have been a very helpful resource with other properties about questions and concerns I had. They are very clear with what they think is the best plan of action and they don't shy away from letting you know (as long as you feel comfortable) if it is something that you could take care of yourself.

We have had Surefire Pest for a long time. The staff are always helpful and friendly. They have…read moremade recommendations on how to protect the house from pests. And we have not had rat problems since we implemented the recommendations. Recently they changed to no longer have a way to call in for service. Now you have to text or email. For some reason recently when we had an issue the text for help did not go through. It wasn't until we emailed that we heard back. So be aware if they are not responding there seems to be something up with the text service they have and an email is a great way to get them.

Prompt service, efficient manner, friendly employee. I've used the for a bed bug check (nine-yay!),…read moreand a carpet bug treatment.

We've been using Western Exterminator (formerly Pratt Pest Management) for a couple of our…read moreapartment buildings for over 15 years now and they do a pretty decent job. No real problems or issues and they have good customer service when we've rarely had to call their office. We don't actively have any major invasive pest problems so we use this company for exterior preventive protection. The come by on a monthly or quarterly basis depending on the contract and check on the bait stations and spray the exterior grounds next to the buildings. We like their report that is available after each visit which itemizes details of each bait station serviced and recommendations for preventative steps we can take to minimize unwanted pests (mainly rodents in this area). This company says they've been around since 1921 so that's pretty good.

Adam treated the lower eaves of my house with a repellent designed to keep pests away for the rest…read moreof the year. The service was prompt, professional, and first-class from start to finish and at reasonable value. We are already enjoying not having insects buzzing around and driving us crazy! Adam has a great attitude and clearly explained everything he was going to do before getting started. He mentioned that his business motto is to provide service as if he were working on his own parents' home, and it definitely shows. I can personally attest to his commitment to quality and customer service. Highly recommended!

I don't usually write reviews like this, but in this situation I felt a review was warranted. I…read morecalled Pest Fighter on a Saturday and left a message. Shortly after that I received a text message response asking for my full name, address, and email so that they could enter my information into the computer. That struck me as odd, but given the situation I was facing, I gave them the requested information. After that they told me that the earliest they could talk to me was Monday at either 9:00 AM or 4:00 PM. It was unfortunate to have to wait two days just to talk to someone, but I assumed they must have been very busy. We scheduled an appointment for 9:00 AM Monday morning over text. However, when 9:00 AM came around I didn't hear from anyone. I tried calling the number that had texted me, but it went to voicemail. I tried calling the main number I had called on Saturday, and it also went to voicemail. After nearly an hour of waiting, I texted the number explaining that I had to go into a meeting at 10:00 AM and asked if we could reschedule for the 4:00 PM time slot. At 9:57 AM, the person responded saying they were "just getting ready to call", but that we could talk at 4:00 PM instead. Now imagine my surprise when the person from Pest Fighter tried calling me at 3:37 PM. Then again at 3:40 PM. And then texts me at 3:44 PM asking why I was not answering. I responded to the text immediately, explaining that I was in a meeting until 4:00 PM. I asked them to call me at 4:00 PM, like we had agreed on previously. After that message I never received another text from them. When I called shortly after 4:00 PM, my calls went to voicemail. To this day, I have never received a response from anyone at Pest Fighter. No texts, no calls, nothing. I debated posting this review. Maybe Pest Fighters provides good service if you can actually talk to someone, but I wouldn't know. After playing an unprofessional game of phone tag, I contacted another service who was not only able to talk to me, but who was also able to make it out to my house at the time they said they would.

Very professional and efficient. Responded to my request for a quote very quickly. Offered a…read morecompetitive rate. Was able to come out very fast. Already I've seen a big reduction in the wasps. They were also able to find two nests that I did not know about. I would definitely use them again.

I've been a customer of Simple Pest Control for nearly two years. When I first started using the…read morecompany, the owner Keith was professional, informative, and respectful. Unfortunately, that changed over time. This spring, I was informed my pricing was increasing because he was restructuring his pricing as he worked to grow his business. On the subsequent visit he informed me he was again changing his pricing structure and increasing prices. As a loyal customer, it felt like existing customers were simply paying more to help finance that growth rather than being valued for their continued business. Towards the end of May, I paid to have my home treated for ants. Initially, I only saw an occasional ant afterward, but within a few weeks, I was finding groups of ants in multiple rooms throughout my home. When I contacted Keith, I expected the issue to be addressed. Instead, I was told that Simple Pest Control does not guarantee its work and that I would need to pay for another treatment. He also stated that his product takes one to two months to become effective and that pest control companies don't offer guarantees for ant treatments because ants are so pervasive during the summer. This directly contradicted what I had been told during previous visits. In the past, Keith assured me that if the treatment didn't resolve the issue within a couple of weeks, he would return and re-treat the affected areas at no additional cost. After I pointed this out, he eventually agreed to perform a one-time "courtesy" re-treatment. The customer service during this "courtesy" visit was even more disappointing. We had agreed on a 2:30-3:00 PM appointment window. At 1:06 PM, I received a text stating he was running early and would arrive in 20 minutes. He never asked whether I was home or available. I happened to be grocery shopping and had to abandon my cart with the store manager and rush home. As he was finishing the treatment, I explained that if he was going to arrive more than an hour early, he should at least confirm that his customer was home before showing up. His response was, "I don't need to ask my clients anything. I'm doing you a courtesy. I'm not going to plan my day around you. I'm not even getting paid for this, and I'm too busy to stop and ask you for permission." I'm not quite sure how he plans to treat the inside of a home if the homeowner is not home... At that point, I asked him to leave my home. After this experience, I contacted several other pest control companies to compare their policies. Every company I spoke with stated they stand behind their work and would re-treat the same pest issue if it returned shortly after service without charging the customer again. They also advised that their treatments begin working immediately rather than taking one to two months. I ultimately chose Pest Fighters because they offer a service guarantee, reasonable pricing, effective treatments, and products that are safe for household pets. My experience left me with the impression that Simple Pest Control is focused more on growing its business and raising prices than on taking care of the customers who helped build it. Between repeated price increases, the lack of any service guarantee, inconsistent explanations about follow-up treatments, and disrespectful customer service, I can no longer recommend this company.