We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

Service quality went down a cliff after they were acquired by Eastside Exterminators. We have been…read morecustomers of Parker for a few years. We had spider service in this Apr and right after service we noticed a big spider and web still hanging outside of our window. The technician missed it. I sent emails to the customer service about it, received no reply for weeks. We paid $300 for this. Would not use them again.

We've been using Keith for ant control/general pest control in our home for the past 18 months. He…read morecomes out for regular sprays every couple of months or so. Our ant problem is much better controlled. He also keeps an eye out for other general pest issues in our home and is currently keeping an out for rodents in our crawl space with baits. He's fast and easy to communicate with, friendly, and accommodating. Highly recommend!

Keith responded to my messages during weekend about an extermination of yellow jackets in the…read morecolumn by the stairs. He showed up on Monday. The spray was very effective and the yellow jackets are gone. It's been a few days but I don't see any flying around. Highly recommend! The price is competitive as well, super nice person to work with!

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

Not recommended! I hired Insulation Co to work on the attic of my rental property less than 2 month…read moreago. Unfortunately, once new tenants moved in and began using the space, we discovered that the bedroom outlets were no longer functioning. When I contacted the owner to ask if a wire might have been accidentally disconnected during the attic work, he refused to come by to inspect the situation. He argued that I should have reported the issue within two weeks, despite the fact that the unit was vacant and only recently occupied. Rather than offering to troubleshoot or verify their work, the owner was argumentative and dismissed the concern entirely. He also claimed I have no proof his team caused the damage and told me I would need to hire an electrician to prove it. I am disappointed in the lack of accountability and professional courtesy, and I would suggest looking elsewhere for a contractor who stands behind their labor.

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Great job. Came out and quickly solved the problem and was able to handle the handoff to the new…read moreowner of the house

Excellent customer service. We needed an inspection so we could have peace of mind on the current…read morecondition of our crawlspace. Also on an aged deck. Kelly came out, looked & noted everything. He addressed all of our concerns. No sales pitch just a real guy looking out for us. We had called a COMPETITOR... Term..x.. who scheduled & rescheduled, not twice but 3x....all with a 2 hour window and ALL 3times they were a NO SHOW. ORKIN came exactly when they said they would. No window! Both times that I requested them to come, they set an exact time & he was on time! How customer care should work. Thx Orkin, we look forward to doing business with you ongoing.

Daughter used their service and ended up having rats in her attic. They took no responsibility for…read morenot catching access points or setting preventative traps, even though they were supposedly monitoring for pest and rodent issues every two months.

I had a great experience with Eastside Exterminators during a recent pest control issue. Michael…read moreCoombes performed a quick assessment and was able to set traps, provide advice, and give clear follow-up instructions.

Michael Coombes is absolutely the man. Extremely thoughtful and listens to all of our annoying…read morequestions. He also responded in such an informative way to really help us understand the crux of the issues. The work he did was swift and helped assured my partner and I that the solution would fix our problem. Highly highly recommend Michael especially.

My wife opened the door, and they requested to complete the service. She then realized they were…read morefrom our current company, and they signed us up for a yearly contract with a $300 termination fee without informing us. When we tried to close the account, they revealed this and told us that if we continued the service for six months, there would be no fee. However, after that period, they claimed it was a yearly contract and charged the fee. Please be aware before signing. Update: After further communication with the company, it turned out there was a misunderstanding regarding the cancellation notice. Once this was clarified, they canceled the contract and did not charge us the termination fee. I appreciate their follow-up, communication, and willingness to resolve the issue. Based on this experience, I have updated my review to 4 stars for their good customer service and responsiveness.

The service started out well but has steadily declined. I switched to this company because they…read moreoffered rodent coverage, but that service was not initially honored, resulting in rodents damaging items in my shed that backs to an open field. While the issue was eventually addressed, it was frustrating. Over the past several months, I've had ongoing problems with spiders outside my home and occasionally inside. I've requested multiple re-sprays, and during a revisit the technician asked to spray inside my home, which is NOT an option for me. I've never needed interior spraying with previous services. It's frustrating to continue seeing spiders and walking into webs. I hope this improves, or I'll need to take my business elsewhere.

The short answer: We love Snohomish Pest Control - hire them. They are professional and fairly…read morepriced. And, as always, now a bit longer answer: We have had an ongoing battle with wasps and yellow jackets for many years. They not only chase us off our decks, but they are also a direct danger to my husband due to his allergies. I have tried oh-so many ways to handle them myself to no avail. I have even had companies come out here to give me bids. As the guy is telling me we do not have a problem he is batting them away...yeah...no thank you. The other day my daughter and I were driving home from Town & Country Market (another fan favorite of mine) as we came upon a truck for Snohomish Pest Control. I called immediately (which means once I was in position to do so safely and legally...). The gal that answered the phone was so helpful and scheduled me right then. She even explained why the visit needed to take place when it was not raining since these wretched beasts (my words) were not out and about in such weather. Thank you! Jordan, the owner of Snohomish Pest Control, showed up on time and was amazing! Here are just a few of the reasons I say that: * He was respectful of me and my home. * He didn't freak out over our very large puppy, nor did he do anything to make that encounter worse by trying to engage with her. I say that because Valor is already big and "busy". I don't need someone "ramping her up". Jordan already understood that. * Jordan listened. YAY! * Next, he walked the entire property, again listening to my concerns. * After that, he explained everything he was suggesting he do, clearly and specifically. He also made sure I knew the chemicals they use would not hurt my pets or koi, nor would they kill mason or honey or bumble bees. Excellent! * Their prices are fair! * He then proceeded to actually treat the property right then, not next week, next month, he did it right then! Call them. You will thank me.

We have been dealing with ants and contacted Snohomish Pest Control to ask for a quote. We ended up…read morescheduling service for the following day which was great! Boo was our technician and my husband said he was professional and friendly. He also left us some bait to put out if we needed it which was super kind and has been helpful. We already have the next session booked.