Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

Service quality went down a cliff after they were acquired by Eastside Exterminators. We have been…read morecustomers of Parker for a few years. We had spider service in this Apr and right after service we noticed a big spider and web still hanging outside of our window. The technician missed it. I sent emails to the customer service about it, received no reply for weeks. We paid $300 for this. Would not use them again.

OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Great job. Came out and quickly solved the problem and was able to handle the handoff to the new…read moreowner of the house

The short answer: We love Snohomish Pest Control - hire them. They are professional and fairly…read morepriced. And, as always, now a bit longer answer: We have had an ongoing battle with wasps and yellow jackets for many years. They not only chase us off our decks, but they are also a direct danger to my husband due to his allergies. I have tried oh-so many ways to handle them myself to no avail. I have even had companies come out here to give me bids. As the guy is telling me we do not have a problem he is batting them away...yeah...no thank you. The other day my daughter and I were driving home from Town & Country Market (another fan favorite of mine) as we came upon a truck for Snohomish Pest Control. I called immediately (which means once I was in position to do so safely and legally...). The gal that answered the phone was so helpful and scheduled me right then. She even explained why the visit needed to take place when it was not raining since these wretched beasts (my words) were not out and about in such weather. Thank you! Jordan, the owner of Snohomish Pest Control, showed up on time and was amazing! Here are just a few of the reasons I say that: * He was respectful of me and my home. * He didn't freak out over our very large puppy, nor did he do anything to make that encounter worse by trying to engage with her. I say that because Valor is already big and "busy". I don't need someone "ramping her up". Jordan already understood that. * Jordan listened. YAY! * Next, he walked the entire property, again listening to my concerns. * After that, he explained everything he was suggesting he do, clearly and specifically. He also made sure I knew the chemicals they use would not hurt my pets or koi, nor would they kill mason or honey or bumble bees. Excellent! * Their prices are fair! * He then proceeded to actually treat the property right then, not next week, next month, he did it right then! Call them. You will thank me.

We have been dealing with ants and contacted Snohomish Pest Control to ask for a quote. We ended up…read morescheduling service for the following day which was great! Boo was our technician and my husband said he was professional and friendly. He also left us some bait to put out if we needed it which was super kind and has been helpful. We already have the next session booked.

Excellent customer service. We needed an inspection so we could have peace of mind on the current…read morecondition of our crawlspace. Also on an aged deck. Kelly came out, looked & noted everything. He addressed all of our concerns. No sales pitch just a real guy looking out for us. We had called a COMPETITOR... Term..x.. who scheduled & rescheduled, not twice but 3x....all with a 2 hour window and ALL 3times they were a NO SHOW. ORKIN came exactly when they said they would. No window! Both times that I requested them to come, they set an exact time & he was on time! How customer care should work. Thx Orkin, we look forward to doing business with you ongoing.

Daughter used their service and ended up having rats in her attic. They took no responsibility for…read morenot catching access points or setting preventative traps, even though they were supposedly monitoring for pest and rodent issues every two months.

No show in a timely manner. I've always had a long standing 10-12:00 o-clock arrival and at 4:00pm…read morewhen Perry hadn't even notified he was going to be late i called for a reschedule. I got a nasty gram from Arlott, customer service saying Perry had never serviced my home before. WRONG! He came last time and had cracked cuticle's so I made him up a rollerball full of caster oil with essential oil to help relieve the pain. Arlott owes me an apology for telling a bold face lie.

From the owner: Pest Pros is the premier pest control expert in Western Washington. Our pest control team offers…read morehomeowners the best techniques for a variety of pest control services, including rodent removal, spider control, ant elimination, pest control maintenance, and wasp and hornet extermination. We strive to make your home pest-free, safe, and clean for the benefit of its residents. Contact the local team at Pest Pros to schedule a free estimate!

I paid $400 for a guy to come out and spend 10 minutes peeking into the crawl space and attic,…read morewithout entering either, and sprinkle rat bait/poison. Oh, and he came back today to do the same, cursory inspection only to tell me about a gap I would need to fill with foam spray. I called and talked to who I presume is a manager and was told that they only fix small holes. But he would send out the very same tech to go out and make a special trip to the store to buy the foam and install it. Yeah, I'll bet that would be a quality job. Save your money and buy some D-Con.

I had already scheduled another company to provide pest control services on the house my family…read morejust bought, but Dave returned my call for an estimate, and he gave me a better quote, so I booked Aadvantage instead and cancelled the other place. I'm so glad I did! Dave was super helpful over the phone and seemed like an honest guy. He sent Zach out to the house the very next day, and Zach was just as great! He came out twice, was always polite, friendly and on time. He didn't try to sell me services I didn't need, and was a pleasure to work with. I hope I don't need them again, but if I do, I'll for sure call Aadvantage.

I had a great experience with Eastside Exterminators during a recent pest control issue. Michael…read moreCoombes performed a quick assessment and was able to set traps, provide advice, and give clear follow-up instructions.

Michael Coombes is absolutely the man. Extremely thoughtful and listens to all of our annoying…read morequestions. He also responded in such an informative way to really help us understand the crux of the issues. The work he did was swift and helped assured my partner and I that the solution would fix our problem. Highly highly recommend Michael especially.

The service they provided was fine, but their pre-visit notification process sucks. I repeatedly…read moretold each technician that I wanted to know on the day of a visit where I was in their customer-visit list. Knowing this enables me to plan my availability during the four-hour window when I'm scheduled. I get that they can't give me a specific time. They can however tell me where I am in their list for the day. They simply will not give me this information. Today was my next scheduled visit day. Once again, no notification at the beginning of the visit window. I've had with them. I canceled my service

Do not use this company to take care of your pest needs. They have no idea how to get rid of ants…read more. I can attest to that. Visits after visits, they did nothing to get rid of them in my home. I still have them and I got locked into a long contract thinking it would help... stupid me. Live and learn I guess. Not worth it at all to do anything in your house.