Great, fast, and reliable service. The team was professional, responsive, and handled everything…read moreefficiently highly recommend!

My renters called me frantic that they were being invaded by carpenter ants! It was strange because…read morethis house was less than a year old! I called this company first thing the next morning since it was late. Also note, when I mean first thing it was well before 8am! I start early and forget the rest of the world doesn't. However, they still answered and were even able to shift things around to get me in sooner. They guy that came out was not only thorough, but very informative as well. It has been over a month and we have yet to see any more ants!

This review is on behalf of my employer, a home services management company, that had an extremely…read moreunfortunate and unprofessional experience with Norpac and the business owner. We contacted Norpac to inspect a home for one of our homeowners. Our company manages home services for many thousands of homeowners across the United States and we are successful because we partner with quality service providers who represent professional work of integrity we can count on. The Norpac website claims the business "values honesty, integrity..and guarantee your satisfaction" This was far from the experience we had with Norpac. The business owner was dismissive and abrasive of our employee's communication along with the homeowner's specific needs and requests. This resulted in an exhaustive exchange where in the end no work was completed, but a full charge to our homeowner by Norpac. We lost communication with the business owner while working to resolve the matter, yet continued receiving invoices. Of course, we took care of our homeowner to their satisfaction by covering the unjust costs, but we will not be working with Norpac and would recommend avoid working with them as well.

Awesome services! Trey (owner) is knowledgeable, prompt, and personable. The products he uses…read morereally do the trick. We recently bought a house backs up to a green belt and had a lot of ants, spiders, and hornets. Trey came out and did a first service which had an immediate effect. He's been great to work with on making sure our home is safe and as pest free as possible.

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

I never received a response from this company through Yelp. So I called them directly and made an…read moreappointment for that same day. They missed the appointment but when I reached out to see what their ETA was, he said he "was on his way". I never heard from again. Total waste of a day.

Great service, and reasonably priced. The staff is friendly and knowledgeable. I wish they serviced…read moreour new city.

Business was highly recommended by a friend as we were noticing spiders around our home. $270…read moredollars down the drain. Three weeks after our home was sprayed, our spider issue was worse. Reached out to the company and explained our situation. They were willing to come back and spray again but wanted to charge us again. They didn't even offer to come out and assess the situation. Very disappointed that here I was trying to support a small family business and I just got burned. Very disappointing.

All the Pest Solutions!…read more I had a rat problem and it freaked me out. I'm not sure how I ended up with All the Pest Solutions but thankful I did. The lady on the phone makes me laugh . She felt my fear of rodents so that is a plus. They sent in the Punisher , Alex. I made that name up by the way but his name was Alex and he didn't come to play around. Got right down to business and showed me what I need to do to get my house back in shape from rodents. He pointed out the holes from my crawl space which I would never ever go in. He saw a new hole created underneath my crawlspace from another animal which he sealed up for me. Alex also flashed lights at the wall to see any light bleed through it . If there were any that's where the rodents would be entering in. Now Alex set up massive amount of traps under my crawlspace and outside the house. TLDR It was a rat colony but it's all gone. I placed 6 ring camera all over my place and there has been zero activity. 14 rats were taken out and even the mother rat. That was huge! I couldn't get the mother rat with my own traps . It was destroyed in the crawl space. I even have videos of it getting out my sticky traps. Alex annihilated the rats so bad I found a few dead behind my siding wall which lead to a new hole discovery. You can tell it's behind the wall by the smell. Like something is dead but you don't know where. I volunteer to buy myself an endoscope and I saw piles of dead rats behind my wall. It was massive. Alex not only showed me the holes where the rats were coming in ( 8 holes) but also educated me that bird feeders is the reason why my area has rat issues. I don't own any bird feeders but the neighbor 3 house down just spill entire bag of bird seeds all over the floor. My god. I will be using Pest solutions in the future. Heck once every 3 months I will call them to come do a routine check. After seeing my neighbor bird seeds all over the damn floor, I have to get pest control .

There appeared to be a rodent problem behind the walls as we could hear scratching noises…read more Contacted the business which they responded quickly and set up appointment. The rep arrived on date scheduled and after going in the crawl space informed there are mouses. Given an option to leave traps in crawl space and they would secure any openings into the home. I was informed they can't get into the walls as the house underneath was covered leaving no access to the walls. They charged me $500 to leave the traps and would return at a later date to retrieve the traps. They failed to set up follow up in a timely manner as I had to call back several times inquiring about the follow up. Yes, I agreed to the charges but felt the price seemed high for the work they did. Still scratching noises behind the walls.

I saw a mouse in my house and wondered if there were more. I looked around yelp and found Jonas at…read morePacific Pest Management. Such a nice guy, very friendly with a nice southern drawl. He has good knowledge of little pests. He looked behind my stove and blocked some of the entrances, looked under my fireplace and found tiny little footsteps where they had been. Turns out in the winter they like the warmth under the fireplace. He set about three or four traps; one in my garage, one by the outside of the fireplace and one in the backyard. Jonas would come every couple of weeks to check them and show me how much they'd eaten. It's been a couple of months now and I haven't seen any little pests around. Hopefully they won't return. Ask him to tell you the story about the mouse he saved lol. I highly recommend him.

Jonas is fantastic! Great customer service, very reliable, and quick response! A true professional…read moreand his pricing is certainly fair, if I ever need help with bug removal I'll certainly be calling him! Thank you again for all your help!

We've used Keith's service twice now, for different bee problems on our property, and it's always…read moregreat to work with him. He's responsive to calls, knowledgeable, and doesn't upsell us to products or work we don't need. He's also just fun to chat with! I would trust working with him for any pest issue, and would highly recommend him.

I've been a customer of Simple Pest Control for nearly two years. When I first started using the…read morecompany, the owner Keith was professional, informative, and respectful. Unfortunately, that changed over time. This spring, I was informed my pricing was increasing because he was restructuring his pricing as he worked to grow his business. On the subsequent visit he informed me he was again changing his pricing structure and increasing prices. As a loyal customer, it felt like existing customers were simply paying more to help finance that growth rather than being valued for their continued business. Towards the end of May, I paid to have my home treated for ants. Initially, I only saw an occasional ant afterward, but within a few weeks, I was finding groups of ants in multiple rooms throughout my home. When I contacted Keith, I expected the issue to be addressed. Instead, I was told that Simple Pest Control does not guarantee its work and that I would need to pay for another treatment. He also stated that his product takes one to two months to become effective and that pest control companies don't offer guarantees for ant treatments because ants are so pervasive during the summer. This directly contradicted what I had been told during previous visits. In the past, Keith assured me that if the treatment didn't resolve the issue within a couple of weeks, he would return and re-treat the affected areas at no additional cost. After I pointed this out, he eventually agreed to perform a one-time "courtesy" re-treatment. The customer service during this "courtesy" visit was even more disappointing. We had agreed on a 2:30-3:00 PM appointment window. At 1:06 PM, I received a text stating he was running early and would arrive in 20 minutes. He never asked whether I was home or available. I happened to be grocery shopping and had to abandon my cart with the store manager and rush home. As he was finishing the treatment, I explained that if he was going to arrive more than an hour early, he should at least confirm that his customer was home before showing up. His response was, "I don't need to ask my clients anything. I'm doing you a courtesy. I'm not going to plan my day around you. I'm not even getting paid for this, and I'm too busy to stop and ask you for permission." I'm not quite sure how he plans to treat the inside of a home if the homeowner is not home... At that point, I asked him to leave my home. After this experience, I contacted several other pest control companies to compare their policies. Every company I spoke with stated they stand behind their work and would re-treat the same pest issue if it returned shortly after service without charging the customer again. They also advised that their treatments begin working immediately rather than taking one to two months. I ultimately chose Pest Fighters because they offer a service guarantee, reasonable pricing, effective treatments, and products that are safe for household pets. My experience left me with the impression that Simple Pest Control is focused more on growing its business and raising prices than on taking care of the customers who helped build it. Between repeated price increases, the lack of any service guarantee, inconsistent explanations about follow-up treatments, and disrespectful customer service, I can no longer recommend this company.