They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

I recently purchased a house and was in need of mosquito control services. When I noticed that a…read morenearby neighbor's house was being treated by Orkin I immediately reached out via Yelp and received a quick reply, and a call to go over various options and pricing. Within a couple of days two Orkin techs were at my door to introduce themselves and say they were going to do a walkaround. At this point they could have charged me anything to get rid of the darned mosquitos, and I'd have been none the wiser. But after the walkaround, they returned to my door to say that - unfortunately - what really needed spraying were the trees which were technically on my next door neighbor's property instead of my own, and that it didn't make sense to charge me so much to spray just the one tree that is on my own property. While I was sad that they were unable to spray and help me get rid of these darn mosquitoes, I was more than impressed and grateful about what an honest interaction it was. I would gladly hire them again in the future if I have any other pest control issues. Also, before the techs left they noticed a couple of small wasp nests in my eaves and cleared them out, free of charge. Thanks, Orkin, for being a company with true integrity!

DONT USE THEM!!! THEY DIDNT SHOW UP OR CALL!!!! Called and…read morespoke with Amber, scheduled an appointment for an inspection. Shaw called us back to let us know he is the one coming to do the pest inspection for us...great, we are all set. WRONG!! Day of the appointment comes and Shaw never shows up or calls, we call Orkin...come to find out,, they have call centers and of course, no one knows anything and can't find our appointment in the schedule. Eighty miles round trip and over $5 a gallon for fuel doesn't settle well with me! I'll be calling someone local and who cares about their customer service. We'll see if Orkins upper management calls me back as requested. Doubt it.

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

I never received a response from this company through Yelp. So I called them directly and made an…read moreappointment for that same day. They missed the appointment but when I reached out to see what their ETA was, he said he "was on his way". I never heard from again. Total waste of a day.

Patrick has been an excellent help in removing and keeping mice/rats out of our home for over a…read moreyear now. He checks in with us regularly, communicates very well and is very efficient. We'd definitely recommend him for all your pest needs!

Thank you Brian for a job well done. He comes out timely checks the bait stations for rodents and…read moreknows that I don't like those glue traps. Sprays for bugs. Haven't had spiders in our home since.

This pest control company was easy to contact and I was able to schedule very quickly. The man who…read morecame to the service was a good listener when I told him my concerns. He made a very through exam to see where the mice could be coming in. He was thoughtful that I had a dog and needed to protect her from any work that was needed. I look forward to continue to work with this company and would highly recommend them to others.

Harbor pest control is amazing. Discovered a rat in my shop as well as several spiders and decided…read morethat enough is enough. I called in and spoke with Justin who is their office manager and he was incredibly polite and helpful. I knew after the first 5 seconds on the phone with him I chose the right place. He got me set up with an amazing plan and had the technician Nat out here the next day. Even the technician was amazing! Super friendly and knew what he was doing. Took his time with everything he was doing. When he was all done, he told me that if I ever have any questions or I ever need him to come back out before my next scheduled service, to just call and talk to Justin and he would have him back out there as soon as possible. These guys are an amazing company, and they truly stand behind their work. I can't recommend them enough.

Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

Worst company ever to deal With. They quote you one price…read moreonly do part of the work and expect you to pay full bill. When you ask for a manager no body calls you back.

I wasn't sure of the pest situation of our new house, so I worked with Environmental Pest Control…read moreto see what we might be dealing with inside and out of our house and shop. Matt has come out to check bait boxes for us and he is friendly, honest, and very willing to explain anything to you. I was very impressed when he did his initial walk around of our house because he then walked me around and showed me places that mice could possibly have access into our home and told me how we could fix those. Matt also recommended we stop treatment after the initial 3 treatments, so I felt there was integrity in his recommendation. I did go ahead and get one additional treatment just to be sure, but I appreciated his recommendation and all his hard work.

Chris was amazing. We called with a possible bed bug situation, and he was kind enough to look at…read morethe pics we sent him to verify if they were bed bugs or not, so kind and helpful. Thank you Chris.

Chris the manager and service technician. He is excellent in terms of extermination. Recommend firm.read more