Called Westside Pest Control for my annual patio ant treatment (7 years of great service) and found…read morethat rats had been burrowing under my patio and created dens and piles of sand had accumulated around the area they had dug their dens. Raul the technician who attended my home did a great job explaining what was happening and how to solve the problem with traps and an ongoing maintenance program. Reasonable price and excellent communication. I will always recommend these folks. Thanks Raul!!

Rodent activity, excellent service Brian is our pest control technician he's been fantastic. Kayley…read morein the office is always super helpful and informative.

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

Go with Insight Peat control instead. They're cheeper and will actually take care of the problem. 6…read moremonths I had NW Pest coming to my house for mice and by month 7 I was still hearing them. I was being kept awake at night because the scratching was so loud. I was given numerous excuses as to why he couldn't go into my crawl space and attic. His son is the one that would show up to refill the traps but everything else needed to be done by the his father. The majority of the time was out of work with either a shoulder or hip injury. By month 7 I was fed up and needed someone to do something other than refilling bait stations. When I called him to tell him, he yelled at me and called me impatient. Now I'm paying $5000 to have my entire crawl space cleaned, sanitized, and reinsulated. I had just done a remodel a year prior so the damage was done in the time waiting for him to figure out how to take care of the issue. I had Insight Pest Control come in and they were able to take care of the mice in a matter of weeks. They also looked at the bait stations that were left by him (which he never picked up and are still at my house) and told me they were not set up correctly. Ha also told me the entrance that I saw a possum go in was not possible to access my crawl space. The people doing the clean out confirmed that was the entrance the possum was using to get in and sealed it. I'm all for working with small businesses but he crossed the line when he raised his voice at me. I was willing to give many passes. Like having to remind him multiple times to install my crawl space door after already paying for it. He also charged me for a month of service and didn't show up for. Three months later and I'm still getting emails for appointments and follow ups saying that the appointment has been completed. I've checked my account and thankfully I'm not being charged but now I'm wondering how many times did he not show up to my house and I was just paying for empty bait traps.

Do not use this company! We feel scammed out of $800+! I…read morecontacted this company for flea extermination in my mom's house and yard. They quoted us $200 -575, and then, said that it would be $575 + $175 + GST so to start with, it was expensive, but who wants fleas, right? We wanted it done fast and they were registered on Yelp and with Better Business Bureau and they had some good reviews... I thought I'd done my research. 1. The guy who showed up arrived on foot with a gas mask and spray container. He said that he parked down the street. I saw him leave by foot with a guilty look after I paid him and I swear I saw him drive past in a taxi! 2. He checked for fleas with his flashlight by looking up at the ceiling in one closet. I said that I had just shaken the bath mats and found one, so he picked one up and shook it. He didn't seem to know what he was looking for and he told us that the pest control spray would attract the fleas and that they would take it back to their nest and that would deal with them. Nest?! Fleas don't 'nest'. I should have canceled the appointment right there. 3. He had us leave the house and came out in 10 minutes. "All done," he announced. 10 minutes to spray all door frames and baseboards in a 2000+ sqfoot house? Well, what do we know. We've never dealt with this before. We've never hired exterminators before.... 4. The lady I spoke to on the phone said that we would need to be out of the house for 5-6 hours. "Sam" (short for "Hassam" from Surrey) said, "No, a couple hours only." Hmmm. 5. My 80 year old mom paid the total bill with a cheque and he left. That's when I returned to see him walking away and then, driving away in a taxi. I called the company back and spoke to the 'lady'. She became very defensive and said that it was up to me to do my research and that was my fault. Then, she said that they have to be properly accredited to be approved by Better Business Bureau, and tried to assure me that it would take time and that they would come back if the flea problem was not corrected by 6 weeks... We ended up hiring another company 2 weeks later as the problem was getting worse. What a disaster.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a mouse issue in the house this past fall. Without having any previous experience or need for…read morepest control, I cold called Atlas and they were great. The technician who came out (I think it was Dino?) was professional, answered all of my questions, and was very thorough. Thanks for the great work, I would definitely recommend Atlas to others. Dave

Altas Pest Control was VERY disappointing! Eric came out and barely sprayed at all! At first I…read morethought he was just looking around and then realized he was squirting a little here and there as he walked. He didn't seem to care about my pest problem & was just saying "uh-huh uh-huh" like he wasn't even listening. When I asked how long it would be until I had some relief he said "Well let's just see how it goes". What kind of answer is that? I called him 6 days later because there was no decline in bugs at all. I asked if he could come back out and spray more. He said "I'll have to call you back, I'm in the middle of something". That was a week ago and no call back. This was a horrible experience and a total waste of time and money. Never again!

This weekend was my second time dealing with Jonas. He was here a couple of years ago prior to…read morestarting his own company to help me with carpenter ants that had invaded my home. He was friendly and professional. He even came back a second time after I saw a few more ants. Saturday yellow jackets had come through my ceiling and were swarming into my home. I called several places before finding Jonas, and they were all booked for the holiday weekend. Jonas rearranged at least one appointment and was at my place in just over an hour after speaking to him on the phone. He was the only one that recognized that was an emergency- at least to me. It took us a bit to recognize each other, but he remembered me. Once again, he was friendly and professional. I am happy that he now has his own company. I'm keeping his card and sharing my experience with neighbors. Should I need pest control in the future, you can bet I will call Jonas first! Thanks, Jonas!

I saw a mouse in my house and wondered if there were more. I looked around yelp and found Jonas at…read morePacific Pest Management. Such a nice guy, very friendly with a nice southern drawl. He has good knowledge of little pests. He looked behind my stove and blocked some of the entrances, looked under my fireplace and found tiny little footsteps where they had been. Turns out in the winter they like the warmth under the fireplace. He set about three or four traps; one in my garage, one by the outside of the fireplace and one in the backyard. Jonas would come every couple of weeks to check them and show me how much they'd eaten. It's been a couple of months now and I haven't seen any little pests around. Hopefully they won't return. Ask him to tell you the story about the mouse he saved lol. I highly recommend him.

Chris was amazing. We called with a possible bed bug situation, and he was kind enough to look at…read morethe pics we sent him to verify if they were bed bugs or not, so kind and helpful. Thank you Chris.

I had a big wasp nest in my pantry! Didn't know it for weeks, just thought they were coming in from…read moreoutside. Finally pulled a bin away from shelves and YIKES, a bunch of wasps got mad!! I called Sasquatch Pest control and it took several tries to get on top of this. If the nest was outside, the crew would immediately remove it, but the spray they used was safer here cause I'm still living in the house! They came out yesterday all suited up like astronauts and put in a foam-based pesticide, waited for it to work, and finally used a big shop vac. It took a while! Nest was built all around cables and under shelving and even on top of a violin case! The wasps are FINALLY GONE from my home and I highly recommend Sasquatch Pest Control service. Thank you Tyson and Chris! This is a great business.

They don't know how to do their job. It's never been done properly since I moved In, and that's…read more7 years. Our building has a contract with them and not once have I seen them do the job properly or professionally. We have had a problem with mice, cockroaches and bedbugs. I have had to do the job properly myself out of pocket because our building manager already paid them. They are a waste of time and money for the last 7 years taking from a low income building. Shameful actually. If my request to remove them worked, they'd be gone. I only used one start as it asks for a start to post a review.

I had rats inside my attic and when i called around Atlas Pest was one of the few places that…read moreanswered my call right away, Plus they had someone out to my home the same day. They set up traps and within a couple days had caught the rats and we stopped hearing noises, thankfully! I also liked they clean of the attic space and screen off the openings/gaps where the rats got in from to make sure they don't return. I would recommend Atlas to everyone. Thank you for your prompt services!

I called Carlos in a panic 3 months ago with a rodent problem in my new house. I was devastated to…read moresay the least. Carlos was super patient, super responsive, empathetic, caring and ridiculously nice while I was so stressed out. He was so quick to find the spots to seal up. He even said he would come back to help me spray something to skill spiders a few months later as a bonus and kind gesture. I am so, so thankful for Carlos. He is such an amazing person and there is no one else I will call for any pest control in the future. He is 150% recommended from me. I hope his business continues to do very well. Thank you Carlos!!!!!

Eco Pest Solutions helped me get rid of a wasp nest that was in the vent connecting the washroom…read moreand outside. They responded extremely fast and were able to fit our service within hours of inquiring. This was so important to me because the wasps made their way into the washroom. Carlos was very friendly, professional, and had great costumer service. He came back a couple days later because the wasps came back and started to rebuild the nest. The 6 month warranty is amazing! I would recommend this to anyone who needs to get rid of pests efficiently!

We reached out to Humane Solutions after having tried and failed to deal with our mouse problem…read more Our solution of blocking openings under sinks and having bait boxes outside the house worked for about 3 months but as we went from summer to fall and we removed the bait boxes, they found their way in again. We originally didn't find any companies that could offer much more than what we did ourselves, which is why I was discouraged to see the return of the mice. What would they do now that we hadn't done, except reintroduce bait boxes and only guarantee their work for 3 months? At $500/3 months that wasn't much of a solution. I came across HS in a google search. After speaking to them over the phone I was so hopeful. They were very patient explaining what they did, why and how it would work. They don't have a warranty or a guarantee on being pest free persay, but the goal is permanent pest proofing - it's just hard to guarantee under one original quote when these pests are so tricky. I was worried about the lack of written guarantee, but they reassured me that they wouldn't quit until we were mice free. It's hard to take a business on their word, but boy was their word tested to the extreme and they got an A+. November they came and did the original pest proofing. We took a risk going against what Human Solutions said about examining the whole house (everything but the front porch due to repair costs) but felt confident we'd be okay. So we were pest free for about 3 weeks, saw nothing and started to feel better in December. Until we saw a mouse again. They sent another tech (fresh eyes) to examine the house and make sure nothing was missed. They didn't find anything that visit, but we still continued seeing activity. Now the porch was starting to bug all of us and HS suggested that be our next check if we continued to see mice. Fast forward a bit and we decided to pull up a board on our front steps so we could look under and lo and behold, we (the idiots) had drilled a hole to run a wire from our garage out to the other side of the patio. And we did not seal it. Total moron moment. By this time the mice had everything they needed, a mouse highway (along that wire) in a hidden dark alcove, access to bird food and mouse bait in our garage, and free run of the house via that hole in the wall. Mind you this was winter too, so they definitely wanted to be warm. HS came out again and took care of it. We felt better - terrified of what was still trapped inside but feeling like maybe we would be home free soon. Not quite. We still had activity in the house, very minor, but we still had some. Apparently the tech who sealed the big glaring hole missed two very hard to see, very impossible to reach and very tricky holes that were behind tar paper (I don't blame them - the two holes were not typical mouse access points). Their most experienced tech, who is also the owner, came out and found the 2 impossible holes. He also explained that once they have really nice access to your home, they are a lot more persistent to keep looking for a hole to exploit and that's exactly what happened. In the end, we've been pest free for months now, only paid the original quoted fee plus a small service fee that was beyond the free checks they provided and did not pay for the final visit which was technically an "error" missed by the tech. After 18 years of living in this home and never having an issue, this was downright traumatizing. I wish I had known about HS back when we first noticed activity. I also wish we had decided to remove the front decking at the same time we had the whole house inspected. It would have prevented the mice from becoming so familiar with our home and moving in. We will never live in a home that we haven't had HS come and pest proof. Why live with that worry when you have HS willing to tackle such a difficult problem and get permanet results. No need to pay monthly for pest control - please don't until after you speak to HS. Most likely you will get better results that costs you less money in the long run.

Joe did a very good job at our home , for many years we had a squirrel problem in the attic and we…read morekept hiring companies that were not addressing the problem properly . joe blocked all the access leaving a one day door so that the squirrels can come out and never return . Thank you Joe.