Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

I had a recent bed bug infestation and naturally, the first thing I did was go on Google to search…read moreon all things related to bed bugs. And as I kept flipping between web page to web page, my panic level kept increasing. The more I learned about them, the worse my anxiety grew. Thankfully, I was referred to Zafar from ASM Pest Control. He gave me 110% assurance that he will get rid of them. I was worried that I would have to get rid of my furniture. Especially as I had purchased a brand new Queen mattress - this would not have been financially feasible. Zafar assured me I did not get rid of my furniture. He advised me not to touch anything as he wanted to come and assess the situation and then begin treatment. The entire eradication process took about 4 hours and he even followed up with me 2 weeks later. I was extremely impressed with the level of professionalism and the ease in which Zafar took control of the situation. He knew my panic was at an all-time high so I especially appreciated the time he took to explain the treatment process. So if you've got bed bugs - trust me, all you need to do is give Zafar a call from ASM Pest Control. He's so polite and informative. I highly recommend!

I had something biting me and I wasn't sure what it was. I asked the owner Zafir if he could just…read moretake a look for me as my landlord wouldn't approve the full bed bug treatment without proof. Zafir was super friendly and non judgemental and so helpful. It ended up just being an annoying flee of some kind. I didn't use his service because my landlord wanted to do it himself, but if I was the home owner I would have had Zafir do it. Despite only charging me for an inspection, he was so nice and checked back with me to see how things were a couple days later. He even offered if I saw anything, he would come back for 10 minutes to give me advice free of charge which I thought was going above and beyond.

We contacted The Bugman to set up rodent bait stations at our residential high rise complex. We…read morewere very impressed with this company. We contacted their office and spoke with Michelle. She was very polite and friendly and gave us several different options. She clearly explained each service and what was included and the price. After making several calls to other pest control companies The Bugman ended up being the best priced. We arranged for the company to come out and set up 8 bait stations. We were called by one of the companies technicians named Dylan to arrange a time for him to come out and assess the property for its needs. Dylan was on time and very polite and friendly and knowledgeable. Dylan explained the best locations to place the bait stations. Dylan answered all of our questions and gave us his contact information and told us that we could contact him if we had anymore questions. We were very impressed with this company. We would recommend The Bugman based on the excellent service we have recieved.

From the owner: Honest, professional and effective service. Locally owned and operated! With 10+ years experience…read morein the Valley, we are happy to deal with any pest problem you may come across!

Altas Pest Control was VERY disappointing! Eric came out and barely sprayed at all! At first I…read morethought he was just looking around and then realized he was squirting a little here and there as he walked. He didn't seem to care about my pest problem & was just saying "uh-huh uh-huh" like he wasn't even listening. When I asked how long it would be until I had some relief he said "Well let's just see how it goes". What kind of answer is that? I called him 6 days later because there was no decline in bugs at all. I asked if he could come back out and spray more. He said "I'll have to call you back, I'm in the middle of something". That was a week ago and no call back. This was a horrible experience and a total waste of time and money. Never again!

Do not use this company. They're availability is terrible. I waited two weeks for a first visit…read morewhere they put a few bait boxes out and left. They never contacted me to come back and do the exterior inspection, and when the landlord finally got a hold of them, they weren't available to come back for another 5 weeks. what started as a few mice became an infestation. By comparison, Orkin came the same day, did a thorough inspection of my home inside and out, and began a comprehensive program to get rid of the mice by coming back to treat every two weeks for three months. A FAR superior service. I can't think of any reason to use an inefficient service like Atlas, except that they must be cheaper. However, I'd rather get rid of the rodents than save a few dollars.

Consulted with Joe, and while I have yet to actually contract Green Valley for bed bug…read moreextermination service, he was extremely responsive and informative, providing me information and options on how to find out if a bed bug issue is indeed present. (this, much better than a money grabbing business model) If it turns out bed bugs are present, I will surely give these guys the go ahead. In the meantime, I was so impressed with the attentiveness, I thought I'd write them a nice review here.

Why the dearth of reviews on bedbug companies, Vancouver? Haha…read more Well, this review could've helped me out when one day I noticed I'd been bit...6 times(!!!!!!). Could've saved me one ragged, crazy, pitiful time. Here's my review and you're welcome: Had a different company come in to do an inspection by dog/human (first company that responded to my callout for help). The dog signalled the bed as harbouring the BBs! Until then, I'd been 95% sure I'd been bitten at work. In return, the dog got handfuls of treats thrown at its paws. Not going to go into details about what all I did when I got this news....No. Just that I booked two spray and steam sessions with the same company. In a rare moment of useful thinking, the day before they were to come and cancer up the joint, I decided to do some more research. Did you know chemical spraying/steam treating is only about 67% effective after two sessions (the standard recommended amount)? Did you know chemical spraying only scatters the bedbugs if there is no direct hit? I read that heat was the answer. The first guy I called was from the Island. Really passionate about his work. Even though he was booked to the gills and suggested I call another company, he spent some time telling me why heat was best. Tried to tell me that he didn't use dogs because the results were a bit of a crapshoot, but I needed to get off the phone as another company was returning my call. This company shall remain nameless, but after booking with them I read the one review out there on a bedbug company and it was them and the feedback was terrible (napping during treatment time). I cancelled. They cost a lot and had a bad guarantee policy, anyway. Then, I found Green Valley Pest Control and through them, Heat 'n Go. Sure, the guy at Green Valley Pest didn't think to call me to tell me Rick from Heat 'n Go had gone home for the day and would be calling me in the AM and not that day (I had to find things to distract myself while WAITING), but everything else about this company was stellar. Heat'n Go has a solid way of going about things. First, they offered to inspect all neighbouring units, as well as mine, with their dog/human team before and after treatment for the same cost. Then, during inspection, the guy insisted he be able to find bedbugs, their eggs, or feces to say my place was infested even though his dog (sigh), after much seemingly disinterested sniffing and walking about, gave its signal my bed was BB-positive (its signal was sitting and ol' dog Moonshine sat after being repeatedly told and motioned by Rick to go under the planks of my bed). Rick couldn't find anything. No treat for dog. For me, this was the worst possible outcome at the time: Uncertainty and prolongation of crazy time. I told Rick I was going to junk the bed. Cover it in something and junk it. Then, heat treat my place. Or, heat treat my place then junk the bed. He tried talking me off the ledge. Said sure, I could those things, but why? Said to call in two weeks if I found anything or got more bites. He left. I was dejected. The people at work (I wouldn't tell anyone else about my...issue) got their earfuls. All tried in their way to help, but it was me, having a moment of lucidity that lead me to think I didn't have an infestation on my hands. I decided to take a couple of my coworkers' advice: Sleep in the damn thing. I told myself I could call in sick the next day if there were any new bites. Things wouldn't be safe for those around me if I came in, anyway. I did another thorough inspection, carefully washed everything, stuck the homemade BB traps a coworker had given to me on my headboard, and tiredly crawled into bed. I showed up at work the next day. Tired and more dishevelled than usual, but calmer than I'd been in awhile and with no new bites=) It's been more than two weeks now without anything happening and I am grateful to Rick for saving me more hassle and money. Highly recommend. Call him.

Thank you Pest Detective for taking are of my issue. They were dependable and thorough. What I…read moreliked the most is their return visits to ensure the issue was resolved.

From the owner: Locally owned and trusted for nearly 30 years, Langley Pest Detective holds a 4.9-star Google…read morerating. We provide expert pest control for homes and businesses in Langley and Aldergrove, with proven results and friendly service you can count on.

I am disappointed and frankly traumatized after dealing with this company. Hired them to eliminate…read moreaggressive squirrels in our house. The office is very difficult to get a hold of. FinalLy received service after multiple attempts. They came out and set traps. The first technician was great. No complaints. When I called the office to come deal with animals in the traps the girl in the office told me to deal with it myself. Other times I couldn't get through. They sent another technician unannounced to pick up the traps and take them back. I explained the problem wasn't solved so he left the traps in place. Came again unannounced to collect the traps and I explained the problem wasn't solved and he needed to deal with my husband. They sent me an email offering a quote to seal the entry point in the house now that the squirrels have been removed. The squirrels are still a problem and more aggressive then ever. Here is my big complaint. Technicians keeps coming by to collect the traps and coming in to our property without making prior arrangements. They even bother my elderly parents. I am afraid to open the door when a male, I do not know, comes by, aggressively knocks on all the doors and yells my name. I have CPTSD. This is very upsetting to me. He said he did not have my new phone number and couldn't get a hold of me. First I have left messages for the office so you should have my number. You have my address and email. You could have sent a message or written a letter. You could have even left a note. I am not comfortable with the technicians coming by unannounced and wandering around my property. I do not have a problem returning the traps. Please contact me through proper channels and make arrangements. My husband has also used this company before so you should have his contact info on file. I used to recommend Pest Detective. I will no longer be recommending. So now I still have a squirrel problem and now have men stopping by without appointments. I regret doing business with them regarding this job am very upset and traumatized by today's interaction.

Used them for years at my mother-in-law's strata for prevention. Great service and easy to deal…read morewith.

We got the pest control treatment done for black ants in our home…read more The ants are back within 2 weeks. I phoned multiple times, just goes to voicemail. I submitted online message. The response is they are on vacation till end January! For a month! That is odd! What kind of a business are they running? Probably, the good reviews are all fake.

Very flexible, great service. Very prompt and good…read moreworkmanship Gary really went the extra mile to get the bed bug treatment accomplished in a difficult situation. 5stars

This company is rip off , very bad service and no experience at all , I paid more than $600 total…read morefor nothing, never use them again,

If you have mice issues DO NOT call this place. If I could give zero to negative stars I would…read more Person that came to inspect the issue was lazy, didnt inspect where mice were entering the house. Left traps and gave excuses. Its month 5 and we still see mice. Its not our first time dealing with mice. 10 years ago we have a mice infestation larger than this recent one and called a company and didnt have to call them twice it was resolved quickly. This company we had to call 4 times and 4th time they expected more $$ for a job they were UNSUCCESSFUL at. Save your money do not call this place. The person (boss) give a bunch of meaningless metaphors and analogies when trying to explain our POV or simply even stating we still see mice. No ownership towards lack of efficiency or even capable employees actually figuring out the job! Its been 5 months and now I have to call someone else to get the job done. Save your money if you have mice issues NEVER call this place. Think I might sue this company of stealing my $$ Giving stupid excuses and not resolving my mice related issues! They may or may not read this review I will keep ya'll posted I myself need to find a better qualified exterminating company and I will cus I did before. If you have a negative experience with this company please share your story. If this ideal pest company was an extreme disappointment to you and didn't pay you back please let me know lawsuit on the way!!! Lets get our $$ back for those who relate