They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

Rodent activity, excellent service Brian is our pest control technician he's been fantastic. Kayley…read morein the office is always super helpful and informative.

Called Westside Pest Control for my annual patio ant treatment (7 years of great service) and found…read morethat rats had been burrowing under my patio and created dens and piles of sand had accumulated around the area they had dug their dens. Raul the technician who attended my home did a great job explaining what was happening and how to solve the problem with traps and an ongoing maintenance program. Reasonable price and excellent communication. I will always recommend these folks. Thanks Raul!!

Squirrels infested the house in Kits. Two other pest control services had already failed to solve…read morethe problem. Ryan got to work and put up barriers and a one way door so the squirrels could get out but could not come back in. His efforts were a 100% success! However, if they had not been, he has a guarantee that he will fix your problem with unwanted furry guests! Thank you Ryan.

Had a wasp problem spilling into the first floor. very punctual, very professional & very…read morereasonable pricing . would use his service anytime .

Susan was awesome, came in on short notice for ants in the house, and also treated a hornets nest…read morethat I had not noticed before. Great price too! After a few days the nest seems empty, and the ants are very reduced in number. Highly recommend.

From the owner: Safe and effective results since 1975.read more

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

Go with Insight Peat control instead. They're cheeper and will actually take care of the problem. 6…read moremonths I had NW Pest coming to my house for mice and by month 7 I was still hearing them. I was being kept awake at night because the scratching was so loud. I was given numerous excuses as to why he couldn't go into my crawl space and attic. His son is the one that would show up to refill the traps but everything else needed to be done by the his father. The majority of the time was out of work with either a shoulder or hip injury. By month 7 I was fed up and needed someone to do something other than refilling bait stations. When I called him to tell him, he yelled at me and called me impatient. Now I'm paying $5000 to have my entire crawl space cleaned, sanitized, and reinsulated. I had just done a remodel a year prior so the damage was done in the time waiting for him to figure out how to take care of the issue. I had Insight Pest Control come in and they were able to take care of the mice in a matter of weeks. They also looked at the bait stations that were left by him (which he never picked up and are still at my house) and told me they were not set up correctly. Ha also told me the entrance that I saw a possum go in was not possible to access my crawl space. The people doing the clean out confirmed that was the entrance the possum was using to get in and sealed it. I'm all for working with small businesses but he crossed the line when he raised his voice at me. I was willing to give many passes. Like having to remind him multiple times to install my crawl space door after already paying for it. He also charged me for a month of service and didn't show up for. Three months later and I'm still getting emails for appointments and follow ups saying that the appointment has been completed. I've checked my account and thankfully I'm not being charged but now I'm wondering how many times did he not show up to my house and I was just paying for empty bait traps.

We contacted The Bugman to set up rodent bait stations at our residential high rise complex. We…read morewere very impressed with this company. We contacted their office and spoke with Michelle. She was very polite and friendly and gave us several different options. She clearly explained each service and what was included and the price. After making several calls to other pest control companies The Bugman ended up being the best priced. We arranged for the company to come out and set up 8 bait stations. We were called by one of the companies technicians named Dylan to arrange a time for him to come out and assess the property for its needs. Dylan was on time and very polite and friendly and knowledgeable. Dylan explained the best locations to place the bait stations. Dylan answered all of our questions and gave us his contact information and told us that we could contact him if we had anymore questions. We were very impressed with this company. We would recommend The Bugman based on the excellent service we have recieved.

From the owner: Honest, professional and effective service. Locally owned and operated! With 10+ years experience…read morein the Valley, we are happy to deal with any pest problem you may come across!

I recently purchased a house and was in need of mosquito control services. When I noticed that a…read morenearby neighbor's house was being treated by Orkin I immediately reached out via Yelp and received a quick reply, and a call to go over various options and pricing. Within a couple of days two Orkin techs were at my door to introduce themselves and say they were going to do a walkaround. At this point they could have charged me anything to get rid of the darned mosquitos, and I'd have been none the wiser. But after the walkaround, they returned to my door to say that - unfortunately - what really needed spraying were the trees which were technically on my next door neighbor's property instead of my own, and that it didn't make sense to charge me so much to spray just the one tree that is on my own property. While I was sad that they were unable to spray and help me get rid of these darn mosquitoes, I was more than impressed and grateful about what an honest interaction it was. I would gladly hire them again in the future if I have any other pest control issues. Also, before the techs left they noticed a couple of small wasp nests in my eaves and cleared them out, free of charge. Thanks, Orkin, for being a company with true integrity!

DONT USE THEM!!! THEY DIDNT SHOW UP OR CALL!!!! Called and…read morespoke with Amber, scheduled an appointment for an inspection. Shaw called us back to let us know he is the one coming to do the pest inspection for us...great, we are all set. WRONG!! Day of the appointment comes and Shaw never shows up or calls, we call Orkin...come to find out,, they have call centers and of course, no one knows anything and can't find our appointment in the schedule. Eighty miles round trip and over $5 a gallon for fuel doesn't settle well with me! I'll be calling someone local and who cares about their customer service. We'll see if Orkins upper management calls me back as requested. Doubt it.

Do not use this company! We feel scammed out of $800+! I…read morecontacted this company for flea extermination in my mom's house and yard. They quoted us $200 -575, and then, said that it would be $575 + $175 + GST so to start with, it was expensive, but who wants fleas, right? We wanted it done fast and they were registered on Yelp and with Better Business Bureau and they had some good reviews... I thought I'd done my research. 1. The guy who showed up arrived on foot with a gas mask and spray container. He said that he parked down the street. I saw him leave by foot with a guilty look after I paid him and I swear I saw him drive past in a taxi! 2. He checked for fleas with his flashlight by looking up at the ceiling in one closet. I said that I had just shaken the bath mats and found one, so he picked one up and shook it. He didn't seem to know what he was looking for and he told us that the pest control spray would attract the fleas and that they would take it back to their nest and that would deal with them. Nest?! Fleas don't 'nest'. I should have canceled the appointment right there. 3. He had us leave the house and came out in 10 minutes. "All done," he announced. 10 minutes to spray all door frames and baseboards in a 2000+ sqfoot house? Well, what do we know. We've never dealt with this before. We've never hired exterminators before.... 4. The lady I spoke to on the phone said that we would need to be out of the house for 5-6 hours. "Sam" (short for "Hassam" from Surrey) said, "No, a couple hours only." Hmmm. 5. My 80 year old mom paid the total bill with a cheque and he left. That's when I returned to see him walking away and then, driving away in a taxi. I called the company back and spoke to the 'lady'. She became very defensive and said that it was up to me to do my research and that was my fault. Then, she said that they have to be properly accredited to be approved by Better Business Bureau, and tried to assure me that it would take time and that they would come back if the flea problem was not corrected by 6 weeks... We ended up hiring another company 2 weeks later as the problem was getting worse. What a disaster.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

Travis is amazing. Always catches them and my lawn looks like he was never here. No holes or ugly…read moreareas where the traps were.

Critter control are the BEST!! They're reliable, professional, knowledgeable, and friendly. Travis…read morewent well above the call of duty. We had a massive bat problem and it was handled by Travis and crew. Everything was thoroughly explained and completed as told. Highly recommend them for any critter issues!

They do do the job right. But I must have to say, they are one of the most expensive on the market…read more I mean if you have wildlife issue and you call them up, I can guarantee that they will get the work done. Also note that their guarantee is also the shortest compared to its competitor. We had a squirrel issue many years ago. We hired AAA Wildlife. They got rid of the issue but 2 years later, the squirrels came back. Unfortunately the guarantee is over. Their website says a longer date but the materials are only one year. So 2 years later, we had the squirrels issue again, they came and they said materials are only one year. The materials all came from AAA Wildlife. At the end of the day, we got their competitor to come in and it was way cheaper and their competitor was offering 5 years guarantee on materials and pest free.

When we discovered squirrels living in our attic, we didn't know what to do. A quick search and we…read morerealized there may be babies up there and a bigger problem. Reading through reviews we came across AAA Wildlife Control. Their website promised a 10 year guarantee of their services and we liked how they would handle the squirrels in a humane way with the one-way door. It was within a day that we could already tell the squirrels were gone and it's been a few weeks and we have heard nothing since. The service was quick, painless on our part, maybe pricey but we feel good about making sure the animals were treated well without separating the mom from her young. All around would recommend and hopefully with the deodorizing we don't have another need to call anytime soon!