Why the dearth of reviews on bedbug companies, Vancouver? Haha.
Well, this review could've helped me out when one day I noticed I'd been bit...6 times(!!!!!!). Could've saved me one ragged, crazy, pitiful time. Here's my review and you're welcome:
Had a different company come in to do an inspection by dog/human (first company that responded to my callout for help). The dog signalled the bed as harbouring the BBs! Until then, I'd been 95% sure I'd been bitten at work. In return, the dog got handfuls of treats thrown at its paws.
Not going to go into details about what all I did when I got this news....No. Just that I booked two spray and steam sessions with the same company. In a rare moment of useful thinking, the day before they were to come and cancer up the joint, I decided to do some more research.
Did you know chemical spraying/steam treating is only about 67% effective after two sessions (the standard recommended amount)? Did you know chemical spraying only scatters the bedbugs if there is no direct hit? I read that heat was the answer.
The first guy I called was from the Island. Really passionate about his work. Even though he was booked to the gills and suggested I call another company, he spent some time telling me why heat was best. Tried to tell me that he didn't use dogs because the results were a bit of a crapshoot, but I needed to get off the phone as another company was returning my call.
This company shall remain nameless, but after booking with them I read the one review out there on a bedbug company and it was them and the feedback was terrible (napping during treatment time). I cancelled. They cost a lot and had a bad guarantee policy, anyway.
Then, I found Green Valley Pest Control and through them, Heat 'n Go. Sure, the guy at Green Valley Pest didn't think to call me to tell me Rick from Heat 'n Go had gone home for the day and would be calling me in the AM and not that day (I had to find things to distract myself while WAITING), but everything else about this company was stellar.
Heat'n Go has a solid way of going about things. First, they offered to inspect all neighbouring units, as well as mine, with their dog/human team before and after treatment for the same cost. Then, during inspection, the guy insisted he be able to find bedbugs, their eggs, or feces to say my place was infested even though his dog (sigh), after much seemingly disinterested sniffing and walking about, gave its signal my bed was BB-positive (its signal was sitting and ol' dog Moonshine sat after being repeatedly told and motioned by Rick to go under the planks of my bed). Rick couldn't find anything. No treat for dog. For me, this was the worst possible outcome at the time: Uncertainty and prolongation of crazy time.
I told Rick I was going to junk the bed. Cover it in something and junk it. Then, heat treat my place. Or, heat treat my place then junk the bed.
He tried talking me off the ledge. Said sure, I could those things, but why? Said to call in two weeks if I found anything or got more bites. He left. I was dejected.
The people at work (I wouldn't tell anyone else about my...issue) got their earfuls. All tried in their way to help, but it was me, having a moment of lucidity that lead me to think I didn't have an infestation on my hands. I decided to take a couple of my coworkers' advice: Sleep in the damn thing. I told myself I could call in sick the next day if there were any new bites. Things wouldn't be safe for those around me if I came in, anyway.
I did another thorough inspection, carefully washed everything, stuck the homemade BB traps a coworker had given to me on my headboard, and tiredly crawled into bed.
I showed up at work the next day. Tired and more dishevelled than usual, but calmer than I'd been in awhile and with no new bites=)
It's been more than two weeks now without anything happening and I am grateful to Rick for saving me more hassle and money. Highly recommend. Call him. read more