Rodent activity, excellent service Brian is our pest control technician he's been fantastic. Kayley…read morein the office is always super helpful and informative.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

We reached out to Humane Solutions after having tried and failed to deal with our mouse problem…read more Our solution of blocking openings under sinks and having bait boxes outside the house worked for about 3 months but as we went from summer to fall and we removed the bait boxes, they found their way in again. We originally didn't find any companies that could offer much more than what we did ourselves, which is why I was discouraged to see the return of the mice. What would they do now that we hadn't done, except reintroduce bait boxes and only guarantee their work for 3 months? At $500/3 months that wasn't much of a solution. I came across HS in a google search. After speaking to them over the phone I was so hopeful. They were very patient explaining what they did, why and how it would work. They don't have a warranty or a guarantee on being pest free persay, but the goal is permanent pest proofing - it's just hard to guarantee under one original quote when these pests are so tricky. I was worried about the lack of written guarantee, but they reassured me that they wouldn't quit until we were mice free. It's hard to take a business on their word, but boy was their word tested to the extreme and they got an A+. November they came and did the original pest proofing. We took a risk going against what Human Solutions said about examining the whole house (everything but the front porch due to repair costs) but felt confident we'd be okay. So we were pest free for about 3 weeks, saw nothing and started to feel better in December. Until we saw a mouse again. They sent another tech (fresh eyes) to examine the house and make sure nothing was missed. They didn't find anything that visit, but we still continued seeing activity. Now the porch was starting to bug all of us and HS suggested that be our next check if we continued to see mice. Fast forward a bit and we decided to pull up a board on our front steps so we could look under and lo and behold, we (the idiots) had drilled a hole to run a wire from our garage out to the other side of the patio. And we did not seal it. Total moron moment. By this time the mice had everything they needed, a mouse highway (along that wire) in a hidden dark alcove, access to bird food and mouse bait in our garage, and free run of the house via that hole in the wall. Mind you this was winter too, so they definitely wanted to be warm. HS came out again and took care of it. We felt better - terrified of what was still trapped inside but feeling like maybe we would be home free soon. Not quite. We still had activity in the house, very minor, but we still had some. Apparently the tech who sealed the big glaring hole missed two very hard to see, very impossible to reach and very tricky holes that were behind tar paper (I don't blame them - the two holes were not typical mouse access points). Their most experienced tech, who is also the owner, came out and found the 2 impossible holes. He also explained that once they have really nice access to your home, they are a lot more persistent to keep looking for a hole to exploit and that's exactly what happened. In the end, we've been pest free for months now, only paid the original quoted fee plus a small service fee that was beyond the free checks they provided and did not pay for the final visit which was technically an "error" missed by the tech. After 18 years of living in this home and never having an issue, this was downright traumatizing. I wish I had known about HS back when we first noticed activity. I also wish we had decided to remove the front decking at the same time we had the whole house inspected. It would have prevented the mice from becoming so familiar with our home and moving in. We will never live in a home that we haven't had HS come and pest proof. Why live with that worry when you have HS willing to tackle such a difficult problem and get permanet results. No need to pay monthly for pest control - please don't until after you speak to HS. Most likely you will get better results that costs you less money in the long run.

Joe did a very good job at our home , for many years we had a squirrel problem in the attic and we…read morekept hiring companies that were not addressing the problem properly . joe blocked all the access leaving a one day door so that the squirrels can come out and never return . Thank you Joe.

They do do the job right. But I must have to say, they are one of the most expensive on the market…read more I mean if you have wildlife issue and you call them up, I can guarantee that they will get the work done. Also note that their guarantee is also the shortest compared to its competitor. We had a squirrel issue many years ago. We hired AAA Wildlife. They got rid of the issue but 2 years later, the squirrels came back. Unfortunately the guarantee is over. Their website says a longer date but the materials are only one year. So 2 years later, we had the squirrels issue again, they came and they said materials are only one year. The materials all came from AAA Wildlife. At the end of the day, we got their competitor to come in and it was way cheaper and their competitor was offering 5 years guarantee on materials and pest free.

When we discovered squirrels living in our attic, we didn't know what to do. A quick search and we…read morerealized there may be babies up there and a bigger problem. Reading through reviews we came across AAA Wildlife Control. Their website promised a 10 year guarantee of their services and we liked how they would handle the squirrels in a humane way with the one-way door. It was within a day that we could already tell the squirrels were gone and it's been a few weeks and we have heard nothing since. The service was quick, painless on our part, maybe pricey but we feel good about making sure the animals were treated well without separating the mom from her young. All around would recommend and hopefully with the deodorizing we don't have another need to call anytime soon!

I connected with Joe when someone accused me of having a bedbug issue in my rental condo. Instead…read moreof using the opportunity to push his own pest control services on me, Joe honestly advised me to get a canine inspection first and introduced me to Sheree and Ken at Bedbug Mutts. Ken and his amazing dog, Lily Loo, came to my apartment and conducted a thoroughly detailed inspection, carefully examining every piece of 'evidence' that was being used against me to prove it was a fabricated claim. I am incredibly happy--not just because my apartment was confirmed to be clean, but because it is so refreshing to find professionals with such genuine honesty and integrity in today's profit-driven world. Highly recommended!

Consulted with Joe, and while I have yet to actually contract Green Valley for bed bug…read moreextermination service, he was extremely responsive and informative, providing me information and options on how to find out if a bed bug issue is indeed present. (this, much better than a money grabbing business model) If it turns out bed bugs are present, I will surely give these guys the go ahead. In the meantime, I was so impressed with the attentiveness, I thought I'd write them a nice review here.

I called Carlos in a panic 3 months ago with a rodent problem in my new house. I was devastated to…read moresay the least. Carlos was super patient, super responsive, empathetic, caring and ridiculously nice while I was so stressed out. He was so quick to find the spots to seal up. He even said he would come back to help me spray something to skill spiders a few months later as a bonus and kind gesture. I am so, so thankful for Carlos. He is such an amazing person and there is no one else I will call for any pest control in the future. He is 150% recommended from me. I hope his business continues to do very well. Thank you Carlos!!!!!

Eco Pest Solutions helped me get rid of a wasp nest that was in the vent connecting the washroom…read moreand outside. They responded extremely fast and were able to fit our service within hours of inquiring. This was so important to me because the wasps made their way into the washroom. Carlos was very friendly, professional, and had great costumer service. He came back a couple days later because the wasps came back and started to rebuild the nest. The 6 month warranty is amazing! I would recommend this to anyone who needs to get rid of pests efficiently!

Travis is amazing. Always catches them and my lawn looks like he was never here. No holes or ugly…read moreareas where the traps were.

Critter control are the BEST!! They're reliable, professional, knowledgeable, and friendly. Travis…read morewent well above the call of duty. We had a massive bat problem and it was handled by Travis and crew. Everything was thoroughly explained and completed as told. Highly recommend them for any critter issues!

Did the job on our coons but did not mention prices beforehand . . . his prices are HIGH so ensure…read moreyou get a quote.

From the owner: Island Wildlife Control services Vancouver Island with humane wildlife control, trapping, exclusion…read moreand clean-up. From rats to beavers to crawl space restorations, if you are struggling with a wildlife issue, we are here to help! Commercial and residential services. All work is guaranteed. Our technicians are experienced, knowledgeable and certified trappers with the government of British Columbia. Have you seen our truck around Nanaimo? Approach one of our friendly technicians and receive 10% off your services. Commercial and residential rodent control services. Nuisance animal trapping. Crawl space and attic restoration. Bat removal. Raccoon trapping. Bird removal and deterrence. Squirrel and rabbit trapping.