Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

I never received a response from this company through Yelp. So I called them directly and made an…read moreappointment for that same day. They missed the appointment but when I reached out to see what their ETA was, he said he "was on his way". I never heard from again. Total waste of a day.

We reached out to Humane Solutions after having tried and failed to deal with our mouse problem…read more Our solution of blocking openings under sinks and having bait boxes outside the house worked for about 3 months but as we went from summer to fall and we removed the bait boxes, they found their way in again. We originally didn't find any companies that could offer much more than what we did ourselves, which is why I was discouraged to see the return of the mice. What would they do now that we hadn't done, except reintroduce bait boxes and only guarantee their work for 3 months? At $500/3 months that wasn't much of a solution. I came across HS in a google search. After speaking to them over the phone I was so hopeful. They were very patient explaining what they did, why and how it would work. They don't have a warranty or a guarantee on being pest free persay, but the goal is permanent pest proofing - it's just hard to guarantee under one original quote when these pests are so tricky. I was worried about the lack of written guarantee, but they reassured me that they wouldn't quit until we were mice free. It's hard to take a business on their word, but boy was their word tested to the extreme and they got an A+. November they came and did the original pest proofing. We took a risk going against what Human Solutions said about examining the whole house (everything but the front porch due to repair costs) but felt confident we'd be okay. So we were pest free for about 3 weeks, saw nothing and started to feel better in December. Until we saw a mouse again. They sent another tech (fresh eyes) to examine the house and make sure nothing was missed. They didn't find anything that visit, but we still continued seeing activity. Now the porch was starting to bug all of us and HS suggested that be our next check if we continued to see mice. Fast forward a bit and we decided to pull up a board on our front steps so we could look under and lo and behold, we (the idiots) had drilled a hole to run a wire from our garage out to the other side of the patio. And we did not seal it. Total moron moment. By this time the mice had everything they needed, a mouse highway (along that wire) in a hidden dark alcove, access to bird food and mouse bait in our garage, and free run of the house via that hole in the wall. Mind you this was winter too, so they definitely wanted to be warm. HS came out again and took care of it. We felt better - terrified of what was still trapped inside but feeling like maybe we would be home free soon. Not quite. We still had activity in the house, very minor, but we still had some. Apparently the tech who sealed the big glaring hole missed two very hard to see, very impossible to reach and very tricky holes that were behind tar paper (I don't blame them - the two holes were not typical mouse access points). Their most experienced tech, who is also the owner, came out and found the 2 impossible holes. He also explained that once they have really nice access to your home, they are a lot more persistent to keep looking for a hole to exploit and that's exactly what happened. In the end, we've been pest free for months now, only paid the original quoted fee plus a small service fee that was beyond the free checks they provided and did not pay for the final visit which was technically an "error" missed by the tech. After 18 years of living in this home and never having an issue, this was downright traumatizing. I wish I had known about HS back when we first noticed activity. I also wish we had decided to remove the front decking at the same time we had the whole house inspected. It would have prevented the mice from becoming so familiar with our home and moving in. We will never live in a home that we haven't had HS come and pest proof. Why live with that worry when you have HS willing to tackle such a difficult problem and get permanet results. No need to pay monthly for pest control - please don't until after you speak to HS. Most likely you will get better results that costs you less money in the long run.

Joe did a very good job at our home , for many years we had a squirrel problem in the attic and we…read morekept hiring companies that were not addressing the problem properly . joe blocked all the access leaving a one day door so that the squirrels can come out and never return . Thank you Joe.

I recently purchased a house and was in need of mosquito control services. When I noticed that a…read morenearby neighbor's house was being treated by Orkin I immediately reached out via Yelp and received a quick reply, and a call to go over various options and pricing. Within a couple of days two Orkin techs were at my door to introduce themselves and say they were going to do a walkaround. At this point they could have charged me anything to get rid of the darned mosquitos, and I'd have been none the wiser. But after the walkaround, they returned to my door to say that - unfortunately - what really needed spraying were the trees which were technically on my next door neighbor's property instead of my own, and that it didn't make sense to charge me so much to spray just the one tree that is on my own property. While I was sad that they were unable to spray and help me get rid of these darn mosquitoes, I was more than impressed and grateful about what an honest interaction it was. I would gladly hire them again in the future if I have any other pest control issues. Also, before the techs left they noticed a couple of small wasp nests in my eaves and cleared them out, free of charge. Thanks, Orkin, for being a company with true integrity!

DONT USE THEM!!! THEY DIDNT SHOW UP OR CALL!!!! Called and…read morespoke with Amber, scheduled an appointment for an inspection. Shaw called us back to let us know he is the one coming to do the pest inspection for us...great, we are all set. WRONG!! Day of the appointment comes and Shaw never shows up or calls, we call Orkin...come to find out,, they have call centers and of course, no one knows anything and can't find our appointment in the schedule. Eighty miles round trip and over $5 a gallon for fuel doesn't settle well with me! I'll be calling someone local and who cares about their customer service. We'll see if Orkins upper management calls me back as requested. Doubt it.

I had a recent bed bug infestation and naturally, the first thing I did was go on Google to search…read moreon all things related to bed bugs. And as I kept flipping between web page to web page, my panic level kept increasing. The more I learned about them, the worse my anxiety grew. Thankfully, I was referred to Zafar from ASM Pest Control. He gave me 110% assurance that he will get rid of them. I was worried that I would have to get rid of my furniture. Especially as I had purchased a brand new Queen mattress - this would not have been financially feasible. Zafar assured me I did not get rid of my furniture. He advised me not to touch anything as he wanted to come and assess the situation and then begin treatment. The entire eradication process took about 4 hours and he even followed up with me 2 weeks later. I was extremely impressed with the level of professionalism and the ease in which Zafar took control of the situation. He knew my panic was at an all-time high so I especially appreciated the time he took to explain the treatment process. So if you've got bed bugs - trust me, all you need to do is give Zafar a call from ASM Pest Control. He's so polite and informative. I highly recommend!

I had something biting me and I wasn't sure what it was. I asked the owner Zafir if he could just…read moretake a look for me as my landlord wouldn't approve the full bed bug treatment without proof. Zafir was super friendly and non judgemental and so helpful. It ended up just being an annoying flee of some kind. I didn't use his service because my landlord wanted to do it himself, but if I was the home owner I would have had Zafir do it. Despite only charging me for an inspection, he was so nice and checked back with me to see how things were a couple days later. He even offered if I saw anything, he would come back for 10 minutes to give me advice free of charge which I thought was going above and beyond.

so happy that I went with Eastside Pest Control. Within 1 hour of emailing them I received a phone…read morecall giving me hope and a very affordable solution. They were not only focusing on money but truly cared and wanted me to reduce my anxiety. Now I know why they have five stars on Google Maps. Highly recommended .

From the owner: Eastside Pest Control offers a variety of services to eliminate and prevent infestations of common…read morehousehold pests such as ants, cockroaches, mice, and termites. These services may include regular inspections, treatments, and follow-up visits to ensure the pests have been effectively controlled. We also offer advice on how to prevent pests from entering the home in the first place. Over 10 years of experience we’ll ensure your home or business is Pest free!

Susan was awesome, came in on short notice for ants in the house, and also treated a hornets nest…read morethat I had not noticed before. Great price too! After a few days the nest seems empty, and the ants are very reduced in number. Highly recommend.

From the owner: Safe and effective results since 1975.read more