Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

I had a recent bed bug infestation and naturally, the first thing I did was go on Google to search…read moreon all things related to bed bugs. And as I kept flipping between web page to web page, my panic level kept increasing. The more I learned about them, the worse my anxiety grew. Thankfully, I was referred to Zafar from ASM Pest Control. He gave me 110% assurance that he will get rid of them. I was worried that I would have to get rid of my furniture. Especially as I had purchased a brand new Queen mattress - this would not have been financially feasible. Zafar assured me I did not get rid of my furniture. He advised me not to touch anything as he wanted to come and assess the situation and then begin treatment. The entire eradication process took about 4 hours and he even followed up with me 2 weeks later. I was extremely impressed with the level of professionalism and the ease in which Zafar took control of the situation. He knew my panic was at an all-time high so I especially appreciated the time he took to explain the treatment process. So if you've got bed bugs - trust me, all you need to do is give Zafar a call from ASM Pest Control. He's so polite and informative. I highly recommend!

I had something biting me and I wasn't sure what it was. I asked the owner Zafir if he could just…read moretake a look for me as my landlord wouldn't approve the full bed bug treatment without proof. Zafir was super friendly and non judgemental and so helpful. It ended up just being an annoying flee of some kind. I didn't use his service because my landlord wanted to do it himself, but if I was the home owner I would have had Zafir do it. Despite only charging me for an inspection, he was so nice and checked back with me to see how things were a couple days later. He even offered if I saw anything, he would come back for 10 minutes to give me advice free of charge which I thought was going above and beyond.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

We needed immediate wasp removal services and Tactical Pest Control was easy to reach and arrived…read morequickly. The price is reasonable and he explained his procedures in a patient and professional manner.

From the owner: Ants, wasps, and rodents show up fast in Vancouver—our pest control experts stop them before they…read morespread. Reliable service, honest pricing, and results you can trust.

Austin was quick, effective, patient, humane, and fair in addressing a squirrel mother who had…read moretaken up residence in my roof. He is also an owner-operator which, I think, is a good way to go.

Good quality of service, returned second day to finish off the gutter couldn't finished in the dark…read moredue to time change. showed me photos of result. Total worked on the roof for 3 hours.

It has been over one year with Top Line Pest Control, and a series of frustrations is what…read moremotivated this review. First, we still have mice and rats. After one year, they are not gone. This is after multiple box refills. Second, the communication is terrible. Sometimes, they do not reply. If you make an appointment, they arrive late. Or, they try to show up at a random time by only giving 20 minutes notice, and then if you are not available, say it is your fault for not answering the phone (in the middle of a weekday / work day). Once it took me over a month to schedule an appointment. Third, at the start of the service, they described that the rodents would eat the poison, then go far away from the property to die. This has not been true, and I have had to dispose of many dead mice and rats. To be honest, I wouldn't mind, because Top Line cannot control where they die. Still, it was either a lie from the outset, or a lack of knowledge on their part, about what would happen when the mice and rats consume the poison. Fourth, what has annoyed most, is that a rat died INSIDE one of the boxes. I asked them to please come and remove it because I physically cannot open the box myself without the key. They said it will cost me $75 for a service charge. After I have already paid them well over $1000 over the course of the past year, and would likely, at this rate, continue paying them for many more box refills. The principle of this is infuriating. They have a key to unlock a box and will only bring it if I pay them, otherwise I have to live with a dead rat on my property?

I'm dealing with hives of flying ants in the basement. Javaid came in and did an outside service…read moreand an indoor service at no charge because there was no activity (i went a little crazy with spaying soap and water) so when he got here there wasn't much he could do in terms of tracking them. But he laid some traps anyways and was super kind and helpful. Highly recommend these guys!!

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.