If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

It looks like maybe I got lucky? All I can say is I have been battling a flea infestation for 2…read moremonths. Had another company come out to spray. The guy stayed for 20 minutes didn't listen to a word I said didn't do any investigating and was gone and it cost $400. The Orkin representative showed up, the guy was absolutely amazing his name is Ian. We went over the whole house top to bottom he listed some problematic spots he showed me what to pay attention for he came back two days later to spray, that was today. I hope to God this works and will update but as far as the representative from Orkin that showed up at my house I cannot give him a higher rating because he was an absolute gem

We were trying to find parking, and we had already asked this couple leaving so they were gonna…read moregive us their parking spot. An Orkin truck swooped in and took the spot despite us putting our signal out already. His excuse was that he's been waiting a while, as if everyone hasn't been waiting, and just shrugged. Do better. If those are your type of workers driving your work truck, I don't know how that doesn't reflect the type of business you do.

We reached out to Humane Solutions after having tried and failed to deal with our mouse problem…read more Our solution of blocking openings under sinks and having bait boxes outside the house worked for about 3 months but as we went from summer to fall and we removed the bait boxes, they found their way in again. We originally didn't find any companies that could offer much more than what we did ourselves, which is why I was discouraged to see the return of the mice. What would they do now that we hadn't done, except reintroduce bait boxes and only guarantee their work for 3 months? At $500/3 months that wasn't much of a solution. I came across HS in a google search. After speaking to them over the phone I was so hopeful. They were very patient explaining what they did, why and how it would work. They don't have a warranty or a guarantee on being pest free persay, but the goal is permanent pest proofing - it's just hard to guarantee under one original quote when these pests are so tricky. I was worried about the lack of written guarantee, but they reassured me that they wouldn't quit until we were mice free. It's hard to take a business on their word, but boy was their word tested to the extreme and they got an A+. November they came and did the original pest proofing. We took a risk going against what Human Solutions said about examining the whole house (everything but the front porch due to repair costs) but felt confident we'd be okay. So we were pest free for about 3 weeks, saw nothing and started to feel better in December. Until we saw a mouse again. They sent another tech (fresh eyes) to examine the house and make sure nothing was missed. They didn't find anything that visit, but we still continued seeing activity. Now the porch was starting to bug all of us and HS suggested that be our next check if we continued to see mice. Fast forward a bit and we decided to pull up a board on our front steps so we could look under and lo and behold, we (the idiots) had drilled a hole to run a wire from our garage out to the other side of the patio. And we did not seal it. Total moron moment. By this time the mice had everything they needed, a mouse highway (along that wire) in a hidden dark alcove, access to bird food and mouse bait in our garage, and free run of the house via that hole in the wall. Mind you this was winter too, so they definitely wanted to be warm. HS came out again and took care of it. We felt better - terrified of what was still trapped inside but feeling like maybe we would be home free soon. Not quite. We still had activity in the house, very minor, but we still had some. Apparently the tech who sealed the big glaring hole missed two very hard to see, very impossible to reach and very tricky holes that were behind tar paper (I don't blame them - the two holes were not typical mouse access points). Their most experienced tech, who is also the owner, came out and found the 2 impossible holes. He also explained that once they have really nice access to your home, they are a lot more persistent to keep looking for a hole to exploit and that's exactly what happened. In the end, we've been pest free for months now, only paid the original quoted fee plus a small service fee that was beyond the free checks they provided and did not pay for the final visit which was technically an "error" missed by the tech. After 18 years of living in this home and never having an issue, this was downright traumatizing. I wish I had known about HS back when we first noticed activity. I also wish we had decided to remove the front decking at the same time we had the whole house inspected. It would have prevented the mice from becoming so familiar with our home and moving in. We will never live in a home that we haven't had HS come and pest proof. Why live with that worry when you have HS willing to tackle such a difficult problem and get permanet results. No need to pay monthly for pest control - please don't until after you speak to HS. Most likely you will get better results that costs you less money in the long run.

Joe did a very good job at our home , for many years we had a squirrel problem in the attic and we…read morekept hiring companies that were not addressing the problem properly . joe blocked all the access leaving a one day door so that the squirrels can come out and never return . Thank you Joe.

I am disappointed and frankly traumatized after dealing with this company. Hired them to eliminate…read moreaggressive squirrels in our house. The office is very difficult to get a hold of. FinalLy received service after multiple attempts. They came out and set traps. The first technician was great. No complaints. When I called the office to come deal with animals in the traps the girl in the office told me to deal with it myself. Other times I couldn't get through. They sent another technician unannounced to pick up the traps and take them back. I explained the problem wasn't solved so he left the traps in place. Came again unannounced to collect the traps and I explained the problem wasn't solved and he needed to deal with my husband. They sent me an email offering a quote to seal the entry point in the house now that the squirrels have been removed. The squirrels are still a problem and more aggressive then ever. Here is my big complaint. Technicians keeps coming by to collect the traps and coming in to our property without making prior arrangements. They even bother my elderly parents. I am afraid to open the door when a male, I do not know, comes by, aggressively knocks on all the doors and yells my name. I have CPTSD. This is very upsetting to me. He said he did not have my new phone number and couldn't get a hold of me. First I have left messages for the office so you should have my number. You have my address and email. You could have sent a message or written a letter. You could have even left a note. I am not comfortable with the technicians coming by unannounced and wandering around my property. I do not have a problem returning the traps. Please contact me through proper channels and make arrangements. My husband has also used this company before so you should have his contact info on file. I used to recommend Pest Detective. I will no longer be recommending. So now I still have a squirrel problem and now have men stopping by without appointments. I regret doing business with them regarding this job am very upset and traumatized by today's interaction.

Used them for years at my mother-in-law's strata for prevention. Great service and easy to deal…read morewith.

Kyle is wonderful. I love his energy and his company name…read more It stands out. I know lot friends who have used pest boss and rave about it.

Kyle was very helpful and informative. He came by on short notice and extermination took less than…read more15 minutes! Recommend

We called up on this company on several occassions (once for mice infestation, and another with…read morecarpenter ants). Service was delivered by the owner who was very professional and courteous, gave us lots of good advice, and most importantly our problems with pests were solved! Canforce are now our go-to guys for pest issues.

I have been having issues with mice for over a year now. I had a Craigslist guy come in and put…read moredown some commercial grade poison in the beginning. I asked him about sealing up any holes in the exterior, and he said "it's impossible to mouse proof a house." The mice died and then came back multiple times over the last year, and we could no longer reach the exterminator who had guaranteed results. Had Protech over for the first time earlier today and I was very impressed. Bo was very kind and knowledgeable, and after he set some bait and traps, he found/covered the hole in the exterior where he figured out the mice were gaining access. It's only been a few hours, so I will have to update with results, but I am very satisfied so far. His price also came in as quoted over the phone which was less than the Craigslist guy from a year ago.

I phoned a couple places before finally setting up an appointment with this company. The owner and…read morethe only worker at the time was knowledgeable. He told me straight off the phone what was going to be sprayed. How long to stay out of the house. That the price will include 2 visits, with the 2nd one 2 weeks later. Everyone else I called gave me no info at all and just a price quote. Once I met the guy at the first visit, he went to the room for a quick check told me what bugs were there. Told me what he was going to do. Also included a preventive treatment spray of the whole house not just the infected area. So I'll update this post on my second visit.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

Austin was quick, effective, patient, humane, and fair in addressing a squirrel mother who had…read moretaken up residence in my roof. He is also an owner-operator which, I think, is a good way to go.

Good quality of service, returned second day to finish off the gutter couldn't finished in the dark…read moredue to time change. showed me photos of result. Total worked on the roof for 3 hours.