Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

Austin was quick, effective, patient, humane, and fair in addressing a squirrel mother who had…read moretaken up residence in my roof. He is also an owner-operator which, I think, is a good way to go.

Good quality of service, returned second day to finish off the gutter couldn't finished in the dark…read moredue to time change. showed me photos of result. Total worked on the roof for 3 hours.

We paid over $1000 to receive 0 results for our bed bugs. Though the guy who came was really nice,…read morehe could not find evidence of them, even though we were getting bitten regularly. He also brought his supervisor, who could not find anything. I looked and found on Reddit - Avon. We got in Avon a week later, who found 3 bedbugs (shown to us) in a matter of minutes. Much less prep work as well. They cost less than Abell and so far (1 week in) no bites. And they guarantee the work! Skip paying for Abell, and just call Avon. Sorry Abell - you sucked it, and we paid a lot.

Abell have been really great in their efforts to help rid my apartment suite of a mouse…read moreinfestation. Rico is professional, pleasant and does everything he can to try to solve the problem. I was devastated by the mouse issue in my ground floor suite in a 64 year old building in Kerrisdale, and Rico helped to calm my fears and reassure me that they would keep working on the problem until resolution. It has been about 4 weeks since his last visit, and I have not seen any mice inside my suite. Previous to this, for 3 or 4 months, I would see a few mice every day (especially at night). I feel so much better and am cautiously optimistic that they won't come back. I am a bit nervous that the problem could recur once the cold weather sets in. Hopefully not, but I will know who to contact to resolve it should that happen. I highly recommend Abell, and Rico in particular.

I called Carlos in a panic 3 months ago with a rodent problem in my new house. I was devastated to…read moresay the least. Carlos was super patient, super responsive, empathetic, caring and ridiculously nice while I was so stressed out. He was so quick to find the spots to seal up. He even said he would come back to help me spray something to skill spiders a few months later as a bonus and kind gesture. I am so, so thankful for Carlos. He is such an amazing person and there is no one else I will call for any pest control in the future. He is 150% recommended from me. I hope his business continues to do very well. Thank you Carlos!!!!!

Eco Pest Solutions helped me get rid of a wasp nest that was in the vent connecting the washroom…read moreand outside. They responded extremely fast and were able to fit our service within hours of inquiring. This was so important to me because the wasps made their way into the washroom. Carlos was very friendly, professional, and had great costumer service. He came back a couple days later because the wasps came back and started to rebuild the nest. The 6 month warranty is amazing! I would recommend this to anyone who needs to get rid of pests efficiently!

I had a recent bed bug infestation and naturally, the first thing I did was go on Google to search…read moreon all things related to bed bugs. And as I kept flipping between web page to web page, my panic level kept increasing. The more I learned about them, the worse my anxiety grew. Thankfully, I was referred to Zafar from ASM Pest Control. He gave me 110% assurance that he will get rid of them. I was worried that I would have to get rid of my furniture. Especially as I had purchased a brand new Queen mattress - this would not have been financially feasible. Zafar assured me I did not get rid of my furniture. He advised me not to touch anything as he wanted to come and assess the situation and then begin treatment. The entire eradication process took about 4 hours and he even followed up with me 2 weeks later. I was extremely impressed with the level of professionalism and the ease in which Zafar took control of the situation. He knew my panic was at an all-time high so I especially appreciated the time he took to explain the treatment process. So if you've got bed bugs - trust me, all you need to do is give Zafar a call from ASM Pest Control. He's so polite and informative. I highly recommend!

I had something biting me and I wasn't sure what it was. I asked the owner Zafir if he could just…read moretake a look for me as my landlord wouldn't approve the full bed bug treatment without proof. Zafir was super friendly and non judgemental and so helpful. It ended up just being an annoying flee of some kind. I didn't use his service because my landlord wanted to do it himself, but if I was the home owner I would have had Zafir do it. Despite only charging me for an inspection, he was so nice and checked back with me to see how things were a couple days later. He even offered if I saw anything, he would come back for 10 minutes to give me advice free of charge which I thought was going above and beyond.

I was glad to call these guys. Good price. Guarantee. And they came when they were supposed to. I…read morewent away. They locked up and Boom dead silverfish. I look forward to not seeing them crawling around the bathroom.

Onsite Pest Control is a G. 5 stars you deserve and 5 stars you shall get…read more Everyone at Onsite is a pro in communication and just overall really nice. The freezing cold weather and the hot burrows above our chimney are the local hang out spot for the neighborhood rats. Unfortunately, we had to put a stop to that so we contacted Onsite. There services are thorough, with a 6 month warranty, and their price is affordable. Definitely better than the local competitors. Their logo says professional, reliable, and effective. From my experience, they definitely are fulfilling all those three promises. I meant its mad respectful for you to cover your shoes before walking into someone's house. They're reliability is also super refreshing. They will try to send the same expert that visited you the first time but if they also have other experts at hand too, and they're all cool. There efforts have been effective so far...I mean, dude checked out the whole house multiple times and we no longer have a friendly neighborhood rat living in our roof. Once more, I don't have to be terrified for my life when I hear scratching in the walls, late at night when I'm watching movies and trying to relax.

Consulted with Joe, and while I have yet to actually contract Green Valley for bed bug…read moreextermination service, he was extremely responsive and informative, providing me information and options on how to find out if a bed bug issue is indeed present. (this, much better than a money grabbing business model) If it turns out bed bugs are present, I will surely give these guys the go ahead. In the meantime, I was so impressed with the attentiveness, I thought I'd write them a nice review here.

Why the dearth of reviews on bedbug companies, Vancouver? Haha…read more Well, this review could've helped me out when one day I noticed I'd been bit...6 times(!!!!!!). Could've saved me one ragged, crazy, pitiful time. Here's my review and you're welcome: Had a different company come in to do an inspection by dog/human (first company that responded to my callout for help). The dog signalled the bed as harbouring the BBs! Until then, I'd been 95% sure I'd been bitten at work. In return, the dog got handfuls of treats thrown at its paws. Not going to go into details about what all I did when I got this news....No. Just that I booked two spray and steam sessions with the same company. In a rare moment of useful thinking, the day before they were to come and cancer up the joint, I decided to do some more research. Did you know chemical spraying/steam treating is only about 67% effective after two sessions (the standard recommended amount)? Did you know chemical spraying only scatters the bedbugs if there is no direct hit? I read that heat was the answer. The first guy I called was from the Island. Really passionate about his work. Even though he was booked to the gills and suggested I call another company, he spent some time telling me why heat was best. Tried to tell me that he didn't use dogs because the results were a bit of a crapshoot, but I needed to get off the phone as another company was returning my call. This company shall remain nameless, but after booking with them I read the one review out there on a bedbug company and it was them and the feedback was terrible (napping during treatment time). I cancelled. They cost a lot and had a bad guarantee policy, anyway. Then, I found Green Valley Pest Control and through them, Heat 'n Go. Sure, the guy at Green Valley Pest didn't think to call me to tell me Rick from Heat 'n Go had gone home for the day and would be calling me in the AM and not that day (I had to find things to distract myself while WAITING), but everything else about this company was stellar. Heat'n Go has a solid way of going about things. First, they offered to inspect all neighbouring units, as well as mine, with their dog/human team before and after treatment for the same cost. Then, during inspection, the guy insisted he be able to find bedbugs, their eggs, or feces to say my place was infested even though his dog (sigh), after much seemingly disinterested sniffing and walking about, gave its signal my bed was BB-positive (its signal was sitting and ol' dog Moonshine sat after being repeatedly told and motioned by Rick to go under the planks of my bed). Rick couldn't find anything. No treat for dog. For me, this was the worst possible outcome at the time: Uncertainty and prolongation of crazy time. I told Rick I was going to junk the bed. Cover it in something and junk it. Then, heat treat my place. Or, heat treat my place then junk the bed. He tried talking me off the ledge. Said sure, I could those things, but why? Said to call in two weeks if I found anything or got more bites. He left. I was dejected. The people at work (I wouldn't tell anyone else about my...issue) got their earfuls. All tried in their way to help, but it was me, having a moment of lucidity that lead me to think I didn't have an infestation on my hands. I decided to take a couple of my coworkers' advice: Sleep in the damn thing. I told myself I could call in sick the next day if there were any new bites. Things wouldn't be safe for those around me if I came in, anyway. I did another thorough inspection, carefully washed everything, stuck the homemade BB traps a coworker had given to me on my headboard, and tiredly crawled into bed. I showed up at work the next day. Tired and more dishevelled than usual, but calmer than I'd been in awhile and with no new bites=) It's been more than two weeks now without anything happening and I am grateful to Rick for saving me more hassle and money. Highly recommend. Call him.