Rodent activity, excellent service Brian is our pest control technician he's been fantastic. Kayley…read morein the office is always super helpful and informative.

WARNING SCAM ALERT!!! Requested a quote, told its free. Then later told I need to provide my credit…read morecard information for a FREE quote. This is the first part of the scam, the second is, they email you a form for your credit card info, READ THIS FORM CAREFULLY, this form does more then just give them your credit card info. This form allows them to STORE your credit card indefinately, and it allows them to charge your credit whenever, and it is up to you when you cancel. This is all BEFORE they attend your home, and assess your issue and provide a quote. After i spoke to my partner who practices law , he told me it was ILLEGAL and a serious scam. I mentioned it to Matt Buckley who quickly deleted the link to the form he sent me, and vanished. If they offer a free quote, they should do just that, its part of the business model. If they want your credit card info, be honest about why you want it, and dont leave out important info knowing many people TRUST you and just sign. They were not even apologetic for the misrepresentation or their ill actions

Squirrels infested the house in Kits. Two other pest control services had already failed to solve…read morethe problem. Ryan got to work and put up barriers and a one way door so the squirrels could get out but could not come back in. His efforts were a 100% success! However, if they had not been, he has a guarantee that he will fix your problem with unwanted furry guests! Thank you Ryan.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

Austin removed for us a wasp's nest from under the gutter of a top floor. He responded fast,…read moreprovided good service and followed up on it, all for a reasonable price.

Austin was quick, effective, patient, humane, and fair in addressing a squirrel mother who had…read moretaken up residence in my roof. He is also an owner-operator which, I think, is a good way to go.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

Do not use this company! We feel scammed out of $800+! I…read morecontacted this company for flea extermination in my mom's house and yard. They quoted us $200 -575, and then, said that it would be $575 + $175 + GST so to start with, it was expensive, but who wants fleas, right? We wanted it done fast and they were registered on Yelp and with Better Business Bureau and they had some good reviews... I thought I'd done my research. 1. The guy who showed up arrived on foot with a gas mask and spray container. He said that he parked down the street. I saw him leave by foot with a guilty look after I paid him and I swear I saw him drive past in a taxi! 2. He checked for fleas with his flashlight by looking up at the ceiling in one closet. I said that I had just shaken the bath mats and found one, so he picked one up and shook it. He didn't seem to know what he was looking for and he told us that the pest control spray would attract the fleas and that they would take it back to their nest and that would deal with them. Nest?! Fleas don't 'nest'. I should have canceled the appointment right there. 3. He had us leave the house and came out in 10 minutes. "All done," he announced. 10 minutes to spray all door frames and baseboards in a 2000+ sqfoot house? Well, what do we know. We've never dealt with this before. We've never hired exterminators before.... 4. The lady I spoke to on the phone said that we would need to be out of the house for 5-6 hours. "Sam" (short for "Hassam" from Surrey) said, "No, a couple hours only." Hmmm. 5. My 80 year old mom paid the total bill with a cheque and he left. That's when I returned to see him walking away and then, driving away in a taxi. I called the company back and spoke to the 'lady'. She became very defensive and said that it was up to me to do my research and that was my fault. Then, she said that they have to be properly accredited to be approved by Better Business Bureau, and tried to assure me that it would take time and that they would come back if the flea problem was not corrected by 6 weeks... We ended up hiring another company 2 weeks later as the problem was getting worse. What a disaster.

I recently purchased a house and was in need of mosquito control services. When I noticed that a…read morenearby neighbor's house was being treated by Orkin I immediately reached out via Yelp and received a quick reply, and a call to go over various options and pricing. Within a couple of days two Orkin techs were at my door to introduce themselves and say they were going to do a walkaround. At this point they could have charged me anything to get rid of the darned mosquitos, and I'd have been none the wiser. But after the walkaround, they returned to my door to say that - unfortunately - what really needed spraying were the trees which were technically on my next door neighbor's property instead of my own, and that it didn't make sense to charge me so much to spray just the one tree that is on my own property. While I was sad that they were unable to spray and help me get rid of these darn mosquitoes, I was more than impressed and grateful about what an honest interaction it was. I would gladly hire them again in the future if I have any other pest control issues. Also, before the techs left they noticed a couple of small wasp nests in my eaves and cleared them out, free of charge. Thanks, Orkin, for being a company with true integrity!

DONT USE THEM!!! THEY DIDNT SHOW UP OR CALL!!!! Called and…read morespoke with Amber, scheduled an appointment for an inspection. Shaw called us back to let us know he is the one coming to do the pest inspection for us...great, we are all set. WRONG!! Day of the appointment comes and Shaw never shows up or calls, we call Orkin...come to find out,, they have call centers and of course, no one knows anything and can't find our appointment in the schedule. Eighty miles round trip and over $5 a gallon for fuel doesn't settle well with me! I'll be calling someone local and who cares about their customer service. We'll see if Orkins upper management calls me back as requested. Doubt it.

We had a very dirty and pest infested garage which needed to be cleaned before we finished our…read morehouse sale. I was recommended to use Pestcheck from a friend who had often used their services. We were extremely happy with the service man, Stephen, who came and diligently worked to clean away all of the debris that was left. The garage is looking extremely clean now and we can hand over the home to the new owners feeling very good about the state of the garage. Thank you Stephen for making this happen!

Steven the owner answered the phone and i have an appointment right away. He is accommodating and…read moreprofessional . I'll let ya know how it goes :-) So Steven was able to fit me in and came right away. He found the problems and the critters right away. 2 dead squirrels in the crawl space attic. Found the hole they chewed into my roof to access the warm space . He set rat traps and removed dead critters . Repaired the hole in the roof. No more critters getting in. They come back Tuesday for the clean up and remove any rats they may have trapped . Great guy. Hard working.

We reached out to Humane Solutions after having tried and failed to deal with our mouse problem…read more Our solution of blocking openings under sinks and having bait boxes outside the house worked for about 3 months but as we went from summer to fall and we removed the bait boxes, they found their way in again. We originally didn't find any companies that could offer much more than what we did ourselves, which is why I was discouraged to see the return of the mice. What would they do now that we hadn't done, except reintroduce bait boxes and only guarantee their work for 3 months? At $500/3 months that wasn't much of a solution. I came across HS in a google search. After speaking to them over the phone I was so hopeful. They were very patient explaining what they did, why and how it would work. They don't have a warranty or a guarantee on being pest free persay, but the goal is permanent pest proofing - it's just hard to guarantee under one original quote when these pests are so tricky. I was worried about the lack of written guarantee, but they reassured me that they wouldn't quit until we were mice free. It's hard to take a business on their word, but boy was their word tested to the extreme and they got an A+. November they came and did the original pest proofing. We took a risk going against what Human Solutions said about examining the whole house (everything but the front porch due to repair costs) but felt confident we'd be okay. So we were pest free for about 3 weeks, saw nothing and started to feel better in December. Until we saw a mouse again. They sent another tech (fresh eyes) to examine the house and make sure nothing was missed. They didn't find anything that visit, but we still continued seeing activity. Now the porch was starting to bug all of us and HS suggested that be our next check if we continued to see mice. Fast forward a bit and we decided to pull up a board on our front steps so we could look under and lo and behold, we (the idiots) had drilled a hole to run a wire from our garage out to the other side of the patio. And we did not seal it. Total moron moment. By this time the mice had everything they needed, a mouse highway (along that wire) in a hidden dark alcove, access to bird food and mouse bait in our garage, and free run of the house via that hole in the wall. Mind you this was winter too, so they definitely wanted to be warm. HS came out again and took care of it. We felt better - terrified of what was still trapped inside but feeling like maybe we would be home free soon. Not quite. We still had activity in the house, very minor, but we still had some. Apparently the tech who sealed the big glaring hole missed two very hard to see, very impossible to reach and very tricky holes that were behind tar paper (I don't blame them - the two holes were not typical mouse access points). Their most experienced tech, who is also the owner, came out and found the 2 impossible holes. He also explained that once they have really nice access to your home, they are a lot more persistent to keep looking for a hole to exploit and that's exactly what happened. In the end, we've been pest free for months now, only paid the original quoted fee plus a small service fee that was beyond the free checks they provided and did not pay for the final visit which was technically an "error" missed by the tech. After 18 years of living in this home and never having an issue, this was downright traumatizing. I wish I had known about HS back when we first noticed activity. I also wish we had decided to remove the front decking at the same time we had the whole house inspected. It would have prevented the mice from becoming so familiar with our home and moving in. We will never live in a home that we haven't had HS come and pest proof. Why live with that worry when you have HS willing to tackle such a difficult problem and get permanet results. No need to pay monthly for pest control - please don't until after you speak to HS. Most likely you will get better results that costs you less money in the long run.

Joe did a very good job at our home , for many years we had a squirrel problem in the attic and we…read morekept hiring companies that were not addressing the problem properly . joe blocked all the access leaving a one day door so that the squirrels can come out and never return . Thank you Joe.

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

Daniel came 3 times to rid our yard of moles. It didn't work…read more He said he would return with other options. He ghosted us Don't waste your money. We had to do it ourselves. Waste of $300.​

I connected with Joe when someone accused me of having a bedbug issue in my rental condo. Instead…read moreof using the opportunity to push his own pest control services on me, Joe honestly advised me to get a canine inspection first and introduced me to Sheree and Ken at Bedbug Mutts. Ken and his amazing dog, Lily Loo, came to my apartment and conducted a thoroughly detailed inspection, carefully examining every piece of 'evidence' that was being used against me to prove it was a fabricated claim. I am incredibly happy--not just because my apartment was confirmed to be clean, but because it is so refreshing to find professionals with such genuine honesty and integrity in today's profit-driven world. Highly recommended!

Consulted with Joe, and while I have yet to actually contract Green Valley for bed bug…read moreextermination service, he was extremely responsive and informative, providing me information and options on how to find out if a bed bug issue is indeed present. (this, much better than a money grabbing business model) If it turns out bed bugs are present, I will surely give these guys the go ahead. In the meantime, I was so impressed with the attentiveness, I thought I'd write them a nice review here.