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    Altitude Bar and Grill

    2.3 (53 reviews)
    Open • 4:00 pm - 10:00 PM
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    Altitude Bar and Grill Photos

    Business Info

    ALTITUDE BAR AND GRILL ATMOSPHERE

    What's the vibe?
    Casual
    Loud
    Outdoor seating
    Good for groups

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    Recommended Reviews - Altitude Bar and Grill

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    Altitude Bar and Grill
    Kinley Q.

    My boyfriend and I just had the most bizarre experience of our life here. We were staying at the Evergreen Lodge in Vail over the weekend, and we were so excited when we found out the "Best Sports Bar in Vail" was right inside our lodge/hotel. We figured this would be the perfect place to watch the Super Bowl as they were decorating the area and getting the bar/restaurant ready to host lots of people. When we first talked to the front desk about it, they told us tables would go quick and recommended we reserve a table by putting down $100. So, we figured this would be worth it so we did. Oh how we wish we would have known what the night would entail... When we first sat down, the manager told us "we only hav 3 waiters tonight so it might be awhile". We sat at our table for probably around 25-30 minutes with absolutely no service whatsoever. It's as if we were invisible. Two servers, one younger girl and one older man, walked around the bar/restaurant serving others around us without even looking at us. Finally, my boyfriend had to stop the man in his tracks as he was passing us, and kindly asked him, "Would you be able to serve us?" And the man immediately looked annoyed at us and simply stated, "Well, I CAN serve you". ?? This guy, maybe around late 40s-50s with longer brown slicked back hair, is the reason we will never come back here nor recommend this place to anyone. Slow service is one thing, we completely understood it was a crazy night and would not have minded at all had that been the biggest issue. The bigger issue was that this man could not have been meaner, ruder, more disrespectful. My boyfriend and I are a younger couple, so we weren't sure if he didn't want to serve us because we looked like we wouldn't tip or what? My boyfriend is an attorney and I'm a registered nurse and we definitely have the money/always tip at least 20%, usually more than that if the service is good. So the man takes our drink orders without even introducing himself (so I can't even give a name), and leaves without saying a word. We wait about 20 min to receive our drinks. When we received them we put in an order for a pizza. When we were done with our first drink and ready to order a second round, not a single person would stop to help us or wait on us. The waiter would blow past our table without even looking at us. After probably 45min-1hr of us being completely ignored, my boyfriend walked up to the bar and asked if he could order food and more drinks up there. They told him they would send the waiter our way. The waiter comes over and comes up behind my boyfriend and says in his ear "what can I get you", no apology no other words, and in a rude/unhappy tone as if we were the biggest burden to him even though he was serving tables full of 5+ people and chatting them up. He ordered a beer and I ordered another drink, and in the middle of me speaking as I stated "and we also..." (to check on our pizza), the waiter stormed off when I was mid-sentence. My boyfriend and I looked at each other so confused like what just happened? We hadn't been anything but nice and patient with this waiter and for some reason we were getting the worst treatment in the whole place. Everyone else around us was getting drink after drink as well as food for the whole table, while our waiter is just blowing right past us all night. So we try to ignore it and not let it ruin our night and continue to watch the game. We ordered our pizza around 4:30pm when we first got there, and by 5:30pm we still had not received it. We kept trying to flag down the waiter to remind him/check on it and he would simply look right at us and ignore us and walk the other way. 6:30pm comes and we were really frustrated because the waiter had not even come by at all and we still hadn't received our pizza. My boyfriend decided to stand up and stop the waiter as he was passing our table and says, "hey I'm sorry, it's been 2 hours and we still haven't received our pizza". The waiter looks at him and asks what pizza we ordered. The pizza was out 10 min after that, so who knows if he even put the order in in the first place. Once we got our food and next round of drinks we felt better and just decided to not let him bother us. The waiter drops the check off and my boyfriend immediately puts his card down, but the waiter doesn't come back by for around 45min. My boyfriend goes to the bar to drop it off and the waiter immediately got ugly with him saying "STEP BACK FROM THE BAR IM COMING" and snatched his card out of his hand. We wait and wait, then finally see the waiter head to another table to give them their tab, but as he's walking back to the bar and past us, he drops my boyfriends card on the ground in the middle of the place. My boyfriend runs over to grab it and walks up to the bar and simply says "you dropped my card back there here you go" and this is the when the waiter gets EXTREMELY ugly with him. (CONTINUED IN PHOTOS)!

    billiard tables and pool tables
    Jess A.

    After walking through and grabbing a drink or appetizer at several 'Village' (i.e. tourist) venues in Vail during a weekend trip we asked the hotel staff where THEY hang out after work. They pointed us to Altitude, 3 or 4 blocks off the beaten path. It was awesome. Sat at the bar and Shawn the bartender educated me on some high-complexity shots, guys in ballcaps watching the game, and I learned the merits of Frangelico after another patron gave me a sip of his (it tastes like chocolate cake in a glass...were you aware of this? Was it just me that didn't know??!). And because it wasn't high traffic we got to play as many games of pool as we wanted for free because no one else was playing. Still close enough that we walked back to our hotel afterward. I wish I could've taken Altitude home with me, it would be a regular hangout.

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    9 years ago

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    2 years ago

    Some of the worst service in history. Only explanation is everyone serving drinks is high af

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    4 years ago

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    3 years ago

    Service was awful, waitress and bartender were taking shots instead of helping customers. Food was horrible.

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    3 years ago

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    8 years ago

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    Alan K.

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    5 years ago

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    4 years ago

    Waited 15 minutes to get a table and ended up going to bar to order. So annoying, ok food though.

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    11 years ago

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    11 years ago

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    10 years ago

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    Alan K.

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    Page 1 of 2

    Ask the Community - Altitude Bar and Grill

    Review Highlights - Altitude Bar and Grill

    “We were staying at the Evergreen so we visited this place almost every night for 5 days!”

    Mentioned in 2 reviews

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    4.2(1k reviews)
    0.5 mi
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    We love Mountain standard because it shows us where the local Vails hanging out as we visited on…read moreMonday Evenning. Recommended Grilled octopus for appetizer. So, umami. Must try is the pork shank. Seems like every table ordered it. I like my grilled mahi mahi with asparagus, quinoa & creamy harissa sauce. I like the well decor atmosphere & open kitchen. They also have outdoor patio. Great service. Prices are on average for Vail Village. Would love to go back and try more!

    Inside is nice and clean, server was excellent, and food was just okay, but management really…read moreruined the entire experience. We literally had a terrible time and couldn't stop talking about it the entire time we were there. We tried to order the burger and replace the pimento fondue with a slice of cheese. Waiter had no problem with it, and I bet that's ridiculously easy for the kitchen to do, especially because they have other menu items that have cheese slices in it (e.g. grilled cheese on the kids menu). But I guess some manager dude woke up on the wrong side of the bed this morning and decided that he needed to go on a power trip. He personally came over to our table to say that they will not replace the cheese. And then he had the nerve to ask us why we don't want the pimento cheese. Does everyone have to like the flavor of pimento cheese? If I owned a business and one of my staff did that, I would have fired that person on the spot and given them advice to change their line of work because you can't fix or train out that sort of lacking judgement.

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    Altitude Bar and Grill - sportsbars - Updated October 2026

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