Essa, the owner, has lots of excuses for why his shop is sub-par including but not limited to blaming the customer. Bravo, Essa Definitely won't be coming back here. Called them to see if they could replace a striped out oil drain plug for me...they said yes, right away, but when I got there they did not have the plug. They started to drain my oil and then told me they don't have the plug. A ten minute stop has now been over an hour and I'm still waiting on this stupid plug I could have replaced myself on my next oil change. Won't be returning here ever again... read more

My plans to relax and complete a hard game of sudoku while I waited for my tire to be fixed were ruined by the quickness and expediency of AJ's Auto Center. I guess I'll plan differently next time. 5 stars. read more

So friendly! Superb Customer Service! I had a headlight that was out, along w/ a fuse that was out! They didn't take long to fix it, I was in and out. Thank you! Signed, Lady w/ the 05 Altima read more

Great place with great price! I have been here a few times already. The people are really nice and helpful. I did a custom straight pipe on my 07 MK5 GTI here. They also helped me install some custom parts on my 2016 Shelby GT350. Love the place! read more

1st time customer- I found Essa and team using the quote request on Yelp! Essa, the owner responded within 15 minutes of my quote request and this was on a Friday evening! He also accomodated and confirmed my appointment. His quote was fair and final. I had a scratch on my wheel and it was going to chip. Although, this was minor damage, the structure of the wheel was complicated. In the end, it was fixed and looked great! I even got a free ride from Jorge back to my office. I am very pleased and will use these guys again! Thanks Essa, Jorge and team! read more

This was my first visit and were helpful and fixed my rotor in a few hours, less time then they promised. They also have a very convenient location. Thanks guys! read more

I replaced my inner and outter tie rods, bushings and ball joints myself so my alignment was off. Mechanic struggled to get it aligned and in the end was not a great alignment. Mechanic did his best and was honest. He also honored yelp check in deal. Considering my truck is lifted with a few aftermarket parts, this place was not suited to properly do my alignment. Overall customer service was great. read more

Al's Auto Center - Time for an alignment. - Tires Near Me - Pasadena, California

I went here after my nightmare with the Alhambra Jeep dealership. Al's auto changed my tire sensor and my O2 sensor. It took them a little while to find out what was going on but they were diligent about it and worked very hard to figure out the problem. The owner Essa was nice. The guy that worked on my car was George. He was nice and super helpful and offered a lot of great advice on my car situation. Unfortunately there was one thing they could not fix and told me I would have to go back to the Jeep dealership for it. I really appreciated their help and I would definitely go back here in the future. I love that they are open on Saturday. I needed a mechanic that works on the weekends. Thanks Essa and George!! :) read more

Good prices, good work, good guys. Totally saved my bacon. Called them up for a used tire, got it on and balanced in 10 minutes, no hassle no trouble. read more

I visited Al's three months ago after a recommendation by some people at O'Reilly's autoparts store. My problem was that the ventilation fans weren't working in my Nissan Maxima. The staff was helpful and was able to make the fans work again at an affordable rate (some chip needed replacing), and I thought I'd stumbled on an honest mechanic. In addition, he told me that my brake pads needed replacing relatively soon, like in the next couple of months. Unfortunately, over the last three months, I've had new issues with the car. While the fans now turn on, I get zero heat out of them when I turn the heat on. Furthermore, the car temperature almost redlined, so I checked and all of my radiator fluid was gone. I went to a different mechanic, based on Yelp reviews, and he found that the hose connecting the engine to the ventilation system, the one that provides heat, had been disconnected and never reconnected. What's more, one of the hoses connecting to the radiator had been bumped and was leaking the antifreeze everywhere. So in essence, the problems I was experiencing were a direct cause of the shoddy repairs that I'd received at Al's. Lastly, when I asked about the brake pads, he said they were fine and I had over a year left on them. The only reason I'm giving two stars is that the people at Al's were nice and did technically address the problem that I brought the car in for at a reasonable price. That said, they were incompetent and caused two additional problems that needed to be addressed later on. Avoid. read more

I saw the many 5 star reviews and was convinced this was the place to go. I pulled in at 3:30pm on a Sunday to get a flat tire fixed, and I couldn't get the one staff to even look at me or respond when I greeted them. I had to ask a fellow customer - "am I at the right place? Is that the guy I need to talk to?" to know that the open walled garage was the only place to check in at and there was no other person to be talking to. Off day? End of a shift? Was I really just standing in the wrong place and there was another office I was supposed to check in at? After 5 minutes of standing around confused, I got back in my car and went to Firestone instead. read more

pretty lame bait and switch. they advertise $49.99 for alignment if you check in on yelp but then if you show up it turns out that's only for a "2 wheel alignment" and if you want an actual alignment the price is much higher. I'd stay away from any shop that uses such dishonest advertising to get you in the shop as there is no way they are trustworthy. read more

Found screw in my tire, it was going flat. Fixed in under 15 mins(tire off and re checked for leaks at the end). It was $20, very very fair. Fast and easy, friendly fella. Ill go back. read more

I have a usual mechanic, and because of Yelp's guidelines of conflict of interest, I'm not allowed to review the place. However, I've been itching to get a new mechanic for some time, someone that's a bit closer to home. After a few days of noticing my starter just about to act up (and not risking it to wait until it acts up to change it), I decided to take the initiative and get it changed; problem was, it was a Sunday, and not many mechanics are open. I did call around and after getting a quote from Pep Boys and turning me down because there was too many cars and too few people, I stumbled upon Al's Auto Center. I drive down Fair Oaks, but never noticed this place hidden behind the Mandarin Garden. I called ahead and the person on the phone told me that he'll call me back once he gets an idea how much the part was going to cost. Called me back maybe 5 minutes later, told me a range ($280-$300) to get the starter changed out, within the same day. Decided to take the offer, mentioned that I should be in the area within a half-hour. They mentioned that it shouldn't take no longer than 3 hours to get everything done, since it was a small crew working, and not many customers were there. Dropped off my car around 10 AM, took a stroll down to Old Town and got a phone call at 12, saying my car was ready. The mechanic gave me a heart-to-heart, saying that my car is in need of a tune up, which is probably the cause of my starter giving out, since it was only 18 months that I had last changed it. He mentioned there's something in the rear that potentially be an issue to my rear axle, and suggested I should get everything checked out soon. Good to know, because my usual mechanic hasn't mentioned much to me about these things. Again, do note that Al's is open on Sundays, which was a big life saver for me. read more

Visited them today after getting a flat tire last night at work. The tire was unrepairable and I needed a used one for the time being. I asked for a quote via Yelp and they were super responsive and quoted very reasonable prices. All this late a night too. This morning I removed the tire from my car and drove down to get the used one. Before I even pulled the tire from the car, the employee was very attentive and acknowledged my presence. He greeted me with a smile and quoted the same price as the night before for a used tire. He quickly unmounted the old damaged tire and put in the new one, which is also in excellent condition. At the time I was paying, another employee asked where I had left my car. I explained that I left it overnight at work since it happened then. He then mentioned to me that next time that happens to give them a call and that since they are close, the would be happy to retrieve the tire next time and replace it for me. For me that really is going above and beyond. I only wish I had known that before arranging last night for a friend to lend me his carjack so that I could remove the tire myself during my lunch break. Well at least I got some practice with changing a tire. All in all it was an amazing experience and should this happen again, I will be sure to visit them in the future and it would not be because of their proximity to my job but because of their exceptional service. read more

I've been coming to these guys for a very long time. I just finally started getting on this Yelp. These guys are always taken care of me and always got me my tires sometimes just a date for me so I mean they go the extra mile for me and I believe will do that for every customer so I hundred percent recommend the shop. read more

Al's Auto Center - Tires Near Me - Pasadena, California

Best mechanic I've ever been to. George is the one who took care of my car. Fast, honest and great customer service. We have another car that needs repairs and we are definitely coming back here. I've already recommended this place to family and friends . read more

2 stars because they had quick service and good customer service. I replaced a tire with one of their more expensive used ones. There's no guarantee on used tires. However, 2 days later and it was flat. I took it to another place who told me the tire was leaking from the side wall and wasn't fixable nor should it have ever been sold. read more

Been here before for tires, and they were prompt, knowledgable, and great service. Luckily they do tune ups so I called ahead to get an estimate for a tune up. I called on a Friday and scheduled the tune up for Sunday! The mechanic prepared with the parts and went in first thing in the morning. My car was a disaster and the engine misfiring and with their service it's as if nothing happened and running great! They were polite and trustworthy! I'd recommend calling ahead to book time so they're ready for you, and they get busy! read more

My VW golf had problem with the vacuum pump. Al's Center respond to my Yelp inquiry and provided the quote very quickly. When I called in to confirm, the technician who answered the call was very clear and friendly. We brought the car in the next day and got it back the day after. The car runs pretty nicely so far. I got quote from multiple auto centers and Al's price is very competitive. Definitely recommend the business. read more

Professional work, and they did not try to rip me off because I have a Mercedes. I can't tell you how rare this is. I will def be back here. read more

These guys responded when I called immediately! Super good and on time when I was stranded. Chris pulled up for road side service within 10 minutes like he said he would. Super reasonable price which surprised me in an emergency situation! 5 star place all the way! read more

I've been here 3 times - two times (one of these was an emergency!) to get a tire patched, and once for a routine oil change. They have always been quick to respond and I have never had to wait more than 20 minutes after bringing my car in. As someone else mentioned, this is not exactly the fanciest looking place and there is really nowhere to wait around other than next to your car, but I have always been very happy with the service and prices. read more

I've been coming to Al's for years. They have amazing customer service and are very honest. I highly recommend Al's.

On vacation driving through the 210 we got two flat tires!!! My husband found Al's online and gave them a call to see if they had the tires we needed in stock. They were very professional and they got the tires we needed. The tow truck took us there and as soon as we arrived the boys at Al's did their job instantly. I definitely recommend them! read more

Had an unfortunate event happen with my tire. I called Al's and they ordered my specific tire size within the hour and was on my way out. Super fast, friendly and helpful! I'll be back if ever I need more services! read more

This place is a lifesaver for me and my 2 kids. Eduardo was closing up when I called with a flat tire. He stayed overtime for me and fixed my tire wi 20 minutes when I could've been stuck 45 minutes away from my house with my 2 kids. He also didn't try to take advantage of my predicament with audacious prices or overdiagnosis. He was honest, professional, courteous, quick, efficient and provided quality work with reasonable pricing. What more can you want from an auto shop?? I recommend him to anyone read more

Oops they did it again. Another 5 star experience from the boys here at Al's Auto Center. Both locations have worked on my cars. From tires, to brakes to anything you need checked out and fixed these guys will go above and beyond. I absolutely feel comfortable coming here and knowing I am going to get a thorough, transparent and honest estimate and diagnosis. The guys here are super friendly and to top it all off, when in most cases I don't mind paying more for top notch workmanship and customer service they are cheaper than everyone else. In most cases hundreds of dollars cheaper but in my most recent case they were literally thousands below. 5 stars all the way around. Thanks boys. read more

Went there to have one of my tires checked out as it kept losing air. They did a visual check and didn't see anything and afterwards dropped it into a tub of water and found the area where the air was leaking from. They were super busy but i was in and out in about 30 mins. $15 for the patch and to check the air in the rest of the tires. Highly recommend! read more

AL and his staff always do a great job as Ive had to use them on a few occassions. I drive from RANCHO CUCAMONGA TO PASADENA just so they can do my work as they have always met my expectations. I would definatetly recommend them, they are great! I LOVE THEM! read more

The best honest mechanics in the area! I been going with them for years and they are great hardworking men who actually care about the customers. If you pay with cash it's a better deal! read more

Opens early. Noted a screw right in middle early morning. Went down and Al fix it in no time. Got to work on time!

I never go to auto shops. I'm scared of being taken advantage of. I have been going to the dealer and boy-that has been a colossal mistake. Thankfully I finally listened to reason and went here. Saved myself over $500 on an alternator. They fixed it fast and my car is working great. Will definitely go back if/when the time arises. read more

I had a good experience at Al's yesterday. I was at Autozone getting a replacement alternator and needed a reputable mechanic to install it for me. I called Al's and got the quote that I felt was reasonable. I was concerned about how long it would take since like everyone else, I need my car! They assured me it would be done within 2 hours. That was GREAT news! With alternator in hand I drove down there and dropped off the car. I gave them my name and number and waited for their call. Sure enough, about 1 hour and 45 minutes later my phone was ringing and my car was ready for pickup. They boxed the old alternator for me so I could get my deposit back at Autozone and I was on my way. I don't know what other people's experiences have been, but as for me it was simple and pain free. Thanks for your hard work and prompt completion of my repair! read more

I love this place! What other location can I go to on a Sunday and have the mechanics stop what their doing to repair a tire in less than 10 minutes!? And inexpensive. Great work, Al's doesn't look like much, and typical there is only two mechanics there at a time, but they are good. read more

Came here because both of my tires were going to pop and they changed them in under 30min and gave me a great deal. Fast and efficient!! 10/10 recommend read more

This place was so good to me. They answered their phone right away and could have me come in at a convienient time for me. They were able to fix my issue fast and at a very reasonable cost. My favorite part was the way they were able to explain everything to me. I will most certainly be back again. read more

I had taken my car into the dealership for my usual oil change but this time they told me I had several maintenance services that need to be addressed (transmission flush, power steering, alignment). They quoted around $700-$800 for everything and I decided to search the Pasadena area for a local auto shop. I reached out for a quote and the owner was extremely fast at responding throughout the day and got back to me with a quote that was more than half off what the dealership had quoted. I got to the shop around 8:55AM on Sunday and there were already 4 other people waiting. It seems that they were all waiting for tire services though. I dropped off my car with Agustin and was told they would call when my car was ready a few hours later and it was ready by 12:15. All in all, a great local auto shop that does get busy on the weekends due to the connecting tire shop but totally worth the savings! read more

Al's auto center the worst tire place in Pasadena save your money. I bought 2 tires 2 days later i almost got killed on the 210 I went back to resolve the problem and they put out a bad vibe and began arguing instead of helping. Save you money and time. Stay away from George he starts nice when you buy if there's a problem he treats you like crap. Bad business. read more

Arturo saved my life today . GREAT GUY . In and out in 10 minutes . Gracias Arturo. You are the best. Please give Arturo a raise .