1. Al's Auto Center

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Pasadena, CA

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Al's Auto Center

4.2 (194 reviews)
Closed • 9:00 am - 5:00 pm

Services - Al's Auto Center

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

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Recommended Reviews - Al's Auto Center

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Rusty H.

I should have known better than bring in my car during the lunch hour. They were slammed, and it was a bit chaotic finding parking and then even finding someone to speak with. There is no front desk area to check in. There were several people standing around waiting... for...? Their cars to be fixed? Picking up their cars? Who knows. So, like a sheep I joined the masses and stood there, waiting for anyone to acknowledge me. Eventually I saw how the flow worked. There are two garage doors. One is for tires, the other is for repairs. Today, the tire shop had one service guy working, Arturo. So even though I'm a little crabby in this review, I have to say Arturo is a hard working guy. He must have helped at least seven different customers who'd randomly pull in asking for a tire to be replaced, asking for more air... juggling them all so that no one ever got too impatient. Those of us waiting pulled ourselves tightly against the building which offered a whisker of shade... and then Arturo brought me a folding chair. Nice. I purchased Lionhart tires, and they seem to be well reviewed online. The price is definitely right, less than half of what the other discount tire shops are asking. So, it comes to this. The lower price you pay at Al's Auto Center comes with a small cost... but I brought my patience and a hat, and it was worth it. I recommend not coming during the lunch hours. My tires are two hours new and so far so good. As I drive on them in the future, if there are any problems I will update this review.

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Al's Auto Center Reviews in Other Languages

Ask the Community - Al's Auto Center

Do you do fender rolling?

What kind of car.

Hi do you repair car a/c problem?

Yes we do.

Does this place do smog check?

No we don’t.

Hi. I want to know the price for 2008 bmw 328ibrake pad change front and rear plus the sensors?

Aftermarket or Original pads?

View All 8 Questions

Review Highlights - Al's Auto Center

“I got to the shop around 8:55AM on Sunday and there were already 4 other people waiting.”

Mentioned in 10 reviews

Read more highlights

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Quick and easy. The staff is always great and efficient. I've been bring my vehicles here for oil…read morechanges for years. Fyi, go to Costco for $25 off on $100 gift cards.

TLDR: Drained my car of oil before quoting a ludicrous price…read more Went there for an oil change. The technician told me my car requires synthetic oil (it doesn't), so an oil change would cost $120? When I said it's never received synthetic oil in 17 years, the technician said they were out of conventional oil. I said, "Okay, no big deal. Nevermind." At that point, he changed his story and said conventional oil was in stock, but the oil change would still cost $90. I declined again. Only then did he tell me my car had already been drained of oil, the implication being that leaving without paying for a service I hadn't authorized was not optional. At this point, another technician came over and became confrontational, repeatedly asking, "You asked for an oil change, right?" When I told him I wasn't paying $90 for a simple oil change, he said, "Well you're going to have to pay for four quarts of oil." I then pointed out they hadn't put any oil in my car, so they couldn't charge me for anything. No service had been rendered. The technician then said, "Well, the manager just went on lunch. You'll have to wait until he gets back." I said I wasn't waiting for anyone, and I wasn't going to sit in my car indefinitely because they began work before providing a quote. I wasn't going to be strong-armed into a price I never would've agreed to had they been upfront. I told him I was calling the police. The technician said, "Go ahead, call them!" It was astonishingly unprofessional. The California Automotive Repair Act requires shops to provide a clear price estimate for parts and labor before beginning a job. Work cannot legally commence until the customer provides authorization. Based on my understanding, the events I experienced violated that law and my right as a consumer to make an informed decision before any repairs. Upon my mention of the police, another technician filled my car with enough oil to take it elsewhere where I got a standard oil change for $56 after tax. I would recommend avoiding this place, especially for those vulnerable to high-pressure sales tactics. I'll be reporting them to the Bureau of Automotive Repair.

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What an absolutely amazing experience!…read more First of all, I just want to say that Hrant took my call with a lot of respect and kindness despite my kid unfortunately teething in the background. As it goes being a parent I was trying to do too many things at once and life happens. None the less Hrant was very understanding of the situation and did his best to prioritize getting my car in ASAP the next day due to an upcoming trip on my end. I showed up bright and early, his team took a look at my car, did a test drive and fixed my issue all under an hour! Hrant let me know that the issue was a loose nut that could have lead to a dangerous situation on the road. They fixed things up and charged a very fare rate given how quickly they got me in, addressed the issue and how good the customer service was. I was looking for a new mechanic and thankfully it seems like I found my guy! I absolutely can not thank these guys enough. I will be back and you should absolutely come through too.

I was referred to Hrant Auto Service by a friend who highly recommended them, and I'm so glad I…read moretook their advice! Today the service was authentic, professional, and fast. I came in for an oil change, and I was very happy with the entire experience. Excellent service, fair pricing, and you can tell they genuinely care about their customers. I'll definitely be coming back and I think I just found my regular auto service shop! Highly recommend.

Al's Auto Center - tires - Updated October 2026

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