Markel was our service provider from Bulwark. He was on time and spent time investigating the root…read morecause of our red ant issue and treated the areas with the same care and concern that we would at our house. I highly recommend Markel and would request him moving forward.

April 14: Update after Bulwark replied to this review…read more I received three follow up phone calls after I declined the service, not one call. The last one was two days ago. That's three calls too many. ~*~ If you enjoy receiving phone calls every day about a service you have already declined, this is the company for you. I reached out to four companies via Yelp for quotes for a termite inspection. 3 out of the 4 companies replied with an actual quote. Bulwark had to speak to me to give me a quote. They then proceeded to call me every day for several days, wanting to find out if I was hiring them. I had already written them declining the service and asking that they take me off their list. I just got another phone call. That's enough.

Brent C and Magic Pest were great to work with! I'd use them again if necessary. They explained the…read moreproblem, provided quality service, and the price was reasonable.

Their policy clearly states that "ant mounds will be treated during your quarterly pest treatment."…read moreHowever, my ant mound was not handled during the service. When I contacted customer service, they refused to fix the issue and instead wanted me to pay an additional $50 for granules. They do not follow their own policy and try to charge extra for services that should already be included. Very disappointed. Giving 2 stars since they got nice technicians **************************************************** Responding to the owner: The representative did not offer to come back initially. In our email conversation, I even referenced your company's own policy to show that this should have been covered as part of the in-between service. However, the customer service representative kept denying responsibility and refused to acknowledge what the policy clearly states. At that point, I was already extremely frustrated and disappointed with how the situation was handled, which is why I decided to cancel the pest control service altogether. It was a while later, the owner reached out and offered a one-time comeback. By then, I no longer wanted to continue with the service.

I highly recommend Absolute Pest Management. They covered up the holes where the raccoons were…read moregetting in and did an amazing job. Not cheap but well worth it

Competitive price, they installed traps and returned 3x afterwards. Good job and my tenant also…read morethanks you!

Five-Star Review: Exceptional Service for 7 Years! We have…read morebeen using Barefoot Mosquito & Pest Control for seven years now, and their service remains consistently exceptional. What really sets them apart is their transparency and professionalism. I love receiving the detailed service reports after every visit. They include clear pictures and a thorough explanation from the technician--like Ethan Green today--detailing exactly what areas were treated and which products were used. Whether it's dusting the eaves for wasps or creating a solid barrier around the foundation, they are meticulous and professional. It is rare to find a company that maintains this level of quality for nearly a decade. If you want a pest control team that is reliable and keeps you informed, I highly recommend Barefoot

The mosquito services is a trap. I paid almost $200 for the first month, then they are going to…read morecharge me $105 every month till the end of October. And after the service, I am still surrounded by mosquitoes when sitting on my deck. Totally a scam. When I said I want to cancel my mosquito service, they said I have to pay a fine $400 to cancel my contract. It's such a scam!!!

Stride Pest Control is customer-centered from front office to the folks who come to your home. Our…read moreguy on the ground is Ramone. We have had lots of pest control folks, over the course of nearly 40 years and homes in 4 states. Have not had a smiling, gregarious, knowledgeable, thorough technician as Ramone. He seeks to ensure that we are in good shape and satisfied, and will follow up as needed without reminders He's A+. The world needs more people like him. That being said, we're grateful for the original.

Bad customer service but followed up with decent customer service so iffy at best. We have moved on…read morefrom them.

Initial Impression and Installation:…read more Initially, the job by Attic Wrangler looked great, and we were pleased with the attic restoration. We hired them before our baby was born in December 2023, under the impression that the rat problem would be solved before the baby's arrival. However, our satisfaction was short-lived as the rats returned shortly after the work was completed, rendering all the good work useless. This became an ongoing problem for over a year, to the point where Attic Wrangler admitted they didn't know where the rats were coming from and suggested we hire another company. Stress and Health Concerns: This ongoing issue has caused immense stress and health concerns for our family, especially with a newborn in the house. The smell of dead rats became a common occurrence over the course of a year, making our living conditions unbearable. It got so bad that we seriously considered leaving our home and renting somewhere else. The constant rat activity and foul odors significantly impacted our quality of life and peace of mind. Warranty and Lack of Response: Mr. Kellso promised a so-called warranty in the event that the rats did return, assuring us that we would be covered. This promise turned out to be a complete lie, as Mr. Kellso has gone MIA, not responding to any of our communications. Timeline of Major Events and Failures: June 2023: Hired Attic Wrangler to remove rats and restore attic before our baby was born. Despite several visits, the problem was never resolved. July 16, 2023: Reported hearing noises again. Mr. Kellso scheduled a follow-up check. July 21, 2023: Appointment rescheduled last minute due to Mr. Kellso's accident. October 6, 2023: Mr. Kellso missed the scheduled visit, citing a job in San Antonio. October 15, 2023: Notified Mr. Kellso of multiple rats; requested additional traps. November 3, 2023: Continued rat activity. Mr. Kellso was inconsistent with visits. December 2023: Baby born. December 26, 2023: Requested smaller traps due to continuous activity. January 19, 2024: Multiple rats still present; ongoing trap issues. February 11, 2024: Informed Mr. Kellso of foul smell from dead rats; newborn in the house. Mr. Kellso delayed visit until he returned from Minnesota. March 23, 2024: Rats returned after a month of no activity. Mr. Kellso failed to solve the problem. April 27, 2024: Mr. Kellso agreed to visit but requested rescheduling multiple times. May 3, 2024: Rats were still present, traps were missing or ineffective. July 2024: Rats continue to infest our attic, and Mr. Kellso suggested hiring another company. Issues with Service and Attempted Resolution We knew of rat activity because we had multiple cameras surveying the attic. Mr. Kellso did make an effort to try new methods during some visits, but nothing made an impact. He was highly inconsistent with visits and often rescheduled at the last minute. Despite our patience, he failed to solve the rat problem. Moreover, after suggesting we hire another company, Mr. Kellso stopped replying to our texts and phone calls. We attempted to be very reasonable and figure out a compromise by asking Mr. Kellso to refund a portion of his work so that we could apply it towards hiring a new company. We even offered to ensure he would still be paid for a percentage of his efforts. However, we received literally zero response from him. This lack of communication and accountability is infuriating. Conclusion: We are now out $6,000 and back to square one with rats in the attic and soiled insulation. We also need to pay another company to redo the work. This has caused immense stress, especially with a newborn in the house. Attic Wrangler's service was a complete failure, and Mr. Kellso's unprofessionalism and lack of responsiveness were unacceptable. If we cannot work things out soon, we will be forced to pursue legal action. I strongly advise against using their services.

Just Hire Them! I called these guys and they came out Immediately! I told them I was hearing a…read morebunch of noise in my attic and these guys didn't waste anytime. They got up there and caught multiple rats. Thanks Guys!

Smart Living came to our house in response to an ant issue. At first they were very responsive and…read moreeven came out on a Sunday (1/12). They were 90 minutes late but that's fine for a last-minute booking. The guys were friendly in person but did say a few things that made us think they were pretty new to this. Unfortunately, the treatment did not work. They said we'd see a bunch of ants come out and die, but we did not see that and instead still had live ants still on Thursday (1/16). I reached out again to John and he said someone would come out on 1/19 between 1-3pm. At 3:45 on 1/19 I asked for an ETA and John said one tech called in so they were behind. I asked to have them come on 1/22 anytime between 9a-1p On 1/22 at 10a I asked to confirm and John said I was on the route. They no-showed. At 4:15 I asked when I could expect them. No answer. At 5:45 I asked for a refund since they missed two separate appointment and I now want to call someone else in to help with the ants. John saw the message and didn't respond. This guy left me on read on business outreach. My husband and I both reached out and said we'd like to get a response before leaving reviews. I'm pretty sure John blocked us both. Smart Living asked for my review multiple times, so here it is: as far as I'm concerned they stole $200 from me.

FAKE COMPANY! I originally gave this company five stars because they came out the very next day and…read moresaid that they covered German roaches and mosquitoes, which almost every other company did not cover. They were also cheaper than the others, which is when I should have known better. They came out the first time, and did what they needed to do. What they did actually worked. I didn't see roaches for a few months. I assumed they were a legitimate company, so I unfortunately paid for the whole year. That was the last I heard of them. They never came out for my second appointment, and the phone number is no longer in service. They went all out by creating a website, a Facebook profile, getting on Yelp, but the reality is that this company does not really exist.

Excellent customer service by the office staff and from the technicians. Everyone is always…read morerespectful and keeping the customer a top priority. They will come between treatments if we call with a problem and they will knock down wasp nests on site. They don't cut corners and i highly recommend them.

I called to cancel my service due to moving out of their service area, with a couple months left on…read morethe contract. Most businesses would be understanding of this, but X Out tried to make me feel guilty, and threatened to send me to collections if I didn't pay for services I would not be receiving. I let them know I would dispute any charges with my bank, before having them say they would "cancel out fees" if I "wanted to do business that way." We'll see what happens. While the service was of acceptable quality, the experience of dealing with something that should be a simple understanding of circumstances changing was not. The person I spoke with was named TJ, and I'd recommend his employers have a conversation with him about how he represents their business.

Ther response time was fast and the communication was amazing. Michael really cares about helping…read morehis customers. He is honest, educated on pest control, and very detail oriented. I would highly recommend Paladin Pest Control.

From the owner: Great prices: Listed Online. No contracts. Free estimates. Enjoy our bug free guarantee. Locally…read moreowned. Honest pest control. Winner of Best Pest Control in Hays County 2023 & 2024.