Great service as always. Stopped by for car inspection. Done before I could make a second phone…read morecall. Devoted customer for 20+ years. If you need more serious repairs, check with them. Sometimes, they can do.same day service. They also do pick and drop off if you work nearby depending on your distance. I used to work by the Galleria and they dropped me off to work.

They did my husband's car right away just communicate with them information about your vehicle…read more They would do it and also my husband had an insurance with the dealership. There were accessible to use it and they will call you and let you know what's wrong with your car.

They diagnosed and fixed it within a reasonable time. Keep me informed on progress.read more

HORRIBLE SERVICE; They will Take Advantage; i drive a 2018 range rover velar had a coolant leak…read moretook it to dannys they held my car for 3 days and when u received my car i paid my balance all to not have the issue fixed they didnt even put coolant in my car which made it overheat more and mind you i pad for coolant. when i brought it back the same day the claimed to of put coolant in. they also said they changed my water pump lol i took it to two other mechanics that said the water pump was never touched. when i confronted Danny about it he was speechless. this mechanic shop will take advantage of you if they think u dont know much about cars. i have proof that the water pump was never replaced. take a look at my picture below and ill let u decide if this is a new water pump or not.

Saved me over 1000 bucks by diagnosing my car correctly…read more Decent wait time and very friendly and informative staff, they were happy to explain pricing and showed me exactly what was wrong with my car. Very much recommend

I rarely leave reviews, so this should say a lot…read more I brought my 2018 Volvo S90 to Eric's Car Care for an A/C diagnostic because the air was blowing hot. I had a scheduled appointment and dropped my car off around 7:00-7:30 a.m. on Friday, yet I didn't get my vehicle back until Monday. I also never received an update call--I had to call them myself. While delays can happen, my real concern is the accuracy and honesty of the information I was given. After their inspection, I was told my vehicle needed a new A/C compressor, condenser, and expansion valve, bringing the total repair cost to $6,411.07, including labor. That is a major expense, so I declined the service and sought a second opinion. I then took my car to Alpine Motor Works, where they identified the actual issue: a leaking Freon valve. They replaced the valve and recharged the A/C system, fully resolving the problem for $205.65 total. There is no reasonable explanation for being told I needed over $6,000 in repairs when the real issue was a minor leak. This feels extremely misleading and unprofessional. I was even encouraged to finance the repair and pay off the balance within 90 days, which now feels even more concerning given how unnecessary those repairs turned out to be. Being given such drastically incorrect information after a diagnostic is unacceptable. Customers rely on shops to provide honest assessments, not inflated repair recommendations. I will not be returning, and I strongly encourage others to seek a second opinion before committing to major repairs here.

Very untrustworthy mechanic shop. My mom brought her Toyota venza for a simple BREAK CHANGE which…read moretook 6 hours to complete for some reason. The car drove in normally no issues while reversing or driving at all. They brought the car out to her at pick up so she could drive off without the NEED to reverse. Upon reaching home she parked it her parking spot. The next day as she's reversing to leave her parking spot the car starts SHAKING VIOLENTLY. This had never ever happened before. She drove it back there immediately and they told her they didn't "have time" to look at it. I brought it back up there the next day because when I got in the car to understand what she was describing, I realized it wasn't anything subtle! I've driven her car many times this has never EVER happened. They took the car at my insisting and called me back 4 hours later claiming it was because my mom drove over something on the road. My mother is 71 years old and drives like ms daisy. She didn't go anywhere but home which is only 5 minutes away from this car shop. Did not run over ANYTHING. They charged her $675 to change her breaks, oil and air filter which in itself was outrageous. But the worst of it is tht they incompetently did something tht now has her car shaking (when put in reverse). What could someone run over tht could make their car shake violently ONLY when placed in reverse ? This has never happened before bringing it into this shop. When I came to the shop, her car hood was up for some reason. Then he lifted the car and tried explaining it in a way tht makes no sense showing me an OLD scratch underneath her car claiming it was the cause. I told them this scratch is old and has been there for YEARS, it is rusted and clearly nothing that was done recently. He disregarded all my points and suggestions to ensure the breaks were applied properly as if he knows I have no real choice but to accept whatever he said. As I'm walking away they start mumbling in Vietnamese and it's such a shame tht my mom brought her car here for her breaks to be changed. I would have preferred she took it to a chain mechanic shop tht are not depending on taking advantage of their customers just to make ends meet. It's really difficult finding trustworthy mechanics. If u are a lady, especially and older lady please think twice before bringing ur business here. You will regret it.

Fast and reliable. Went here for oil changes and yearly services. I never had any hassles with them…read moreeven when it comes to broken suspension parts.

I got my emissions test done here and it was quick and affordable. I did wait a few minutes to be…read moreattended but then realized that I had to get out of my car and go into the small office to let them know, that could probably be more obvious. The waiting area is tiny so if you're getting your car serviced and expect a longer wait time, it's probably best to have a ride back home ready.

Fair and transparent pricing, and quick work!…read more I went in for routine maintenance on my Avalon that I avoided for way too long. Called and got a quote first for new brake pads (I think it was $185 but can't remember for sure) and then got a quote for brake pads and rotors, which was $450 including labor. But it turns out I put it off for too long and also needed new calipers. He lifted my car up and showed me how they were leaking brake fluid. And this didn't surprise me because I could feel my car was no longer braking. He finished everything during my work day and only charged $1,000. Ryle is among the top three mechanics I have ever used and had by far the fastest turnaround of them all. I can't recommend this guy enough!

Southwest Alignment - 8648 Richmond Ave, Houston…read more I've been bringing my vehicles to Southwest Alignment since at least 2017. Today was another reminder why. I came in for an alignment on my 2017 Toyota Prius V. Israel quickly found worn outer tie rods. When I pushed and pulled on the front wheels, there was slight side-to-side wobble (no vertical play). That means the wheels were subtly toeing out while driving, which wears the inside edges of tires. The team replaced the outer tie rods and reset toe correctly. For reference, the goal isn't "perfectly zero." Most cars are set to about 0.10° toe-in so that under driving load everything tracks straight. Now the steering feels tight and centered again. For anyone who worries about minor spec differences: my right caster is 0.5° lower than the left. That is within Toyota's factory spec and not adjustable on this vehicle. In fact, most cars are set with equal caster or slightly lower on the right because of road crown. Roads slope right for drainage, so cars naturally drift that way. That's physics, not a bad alignment. Shawn at the front desk explained everything clearly. No fluff. No overselling. Just facts. He was also candid about what they do and what they don't do. Their bread and butter: * Suspension * Steering * Brakes * CV axles * Toe, camber, caster * Lowering & lifting * Oversized wheel setups Not their lane: * Check engine lights * Fluid leaks I appreciate that focus. Lee has 32 years experience. Israel has 15. Both have been here over a decade. That matters. Many alignment shops rotate young techs through with minimal training. Here, experienced technicians stay. Its brand promise is to fix problems right the first time. That's been my experience repeatedly. If your steering feels loose, your tires are wearing unevenly, or your car tracks funny, this is where you go in Houston. And yes, your car may still drift slightly right on crowned roads. That's normal. Just don't fall asleep at the wheel. Highly recommend.

Got recommended to go this shop for an alignment, as I was due for one, as well as due for new…read moretires, and I called up Lee and he said that I can bring my car in at 7am and I would hear back in the afternoon. As it was a Friday I decided to work remotely and just stay at the shop so that I would not need to spend money on ubers (as I live far). Until 12:30pm my car was still sitting in the same spot I was told to park it at which was the first annoying thing. Fast forward to about 4:30pm (at this point I had no choice but to uber back to my house) I get a call about my struts and shocks needing to be replaced, and was given a quote. THE BIGGEST MISTAKE was telling Lee to go ahead with the fixes. I was frustrated that after keeping my car in that shop for the whole day I would still need to get repairs done so in the haste of it I said yes instead of taking it back to my usual mechanic, (which, in hindsight I should have done). I come back Monday morning to pick up my car, take it to get new tires, and the tire shop did the tires, and then did an alignment check. the alignment check came out wrong on their machine which was the first thing that pissed me off, but what's even worse was after they lifted the car up and showed me , I saw that it was missing a sway bar link on my right side, and my right strut was not fully fixed. and when I called Lee, he was like oh yea you never had one and we forgot to tell you, here is another quote for that. WHAT EVEN IS THIS SYSTEM (i knew this was a lie because before I took it to southwest, I got new control arms installed at my usual mechanic, and he confirmed that was never the case, because he would've noticed and told me immediately). I wasted $740 on these southwest guys Eventually I had to take it my usual mechanic, and he installed the missing sway bar link and pushed the right strut all the way in. Also to mention the struts that these southwest guys ordered were some cheap parts which I have no option to change (due to expensive costs) and just keep and hope they last me long on my car. Even upon calling Lee after the realization of the missing part, the first thing he does is blame the tire shop for making up lies.

They do not answer the phone. I called them twice last week to try and get my Montero serviced for…read morethe oil leak. I hear that they do an ok job from my dad who used them in the past. I can't speak on the value since they let the line ring on a continuum.

They take way to long to service your car. Car just stays in car lot without any work. They…read moreovercharged me for a basic service and make you get useless services. Don't go there.

I recently took my vehicle to AnA Tire & Automotive and had a great experience from start to…read morefinish. The staff was professional, friendly, and took the time to explain everything clearly without any pressure or upselling. They diagnosed the issue quickly, completed the repairs in a timely manner, and kept me updated throughout the process. The pricing was fair, the work was done right the first time, and the customer service exceeded my expectations. It's hard to find an honest and reliable auto shop these days, but AnA Tire & Automotive definitely earned my trust. I'll be returning for future maintenance and repairs and would highly recommend them to anyone looking for quality automotive service. Thanks again to the team for making the process smooth and stress-free!

i was charged $60.00 for an inspection. i did not ask for an inspection; i went in for an alignment.read more