Great service! Made an appointment for my car inspection and had quick, friendly service. Will definitely come back for more with my car! Also, I got a personalized letter in the mail thanking me for choosing Auto Word, nice little touch! read more

Auto World West Loop - Thank you note - Auto Repair Near Me - Houston, Texas

They did my husband's car right away just communicate with them information about your vehicle. They would do it and also my husband had an insurance with the dealership. There were accessible to use it and they will call you and let you know what's wrong with your car. read more

Amazing service and very efficient! I went to Mercedes for my regular servicing and they quoted $745 vs Auto World did the same for appx $150. Will be recommending this place to everyone! read more

First class service. Had to leave my car over night was driven home and picked up! Raul took time to go over all my concerns let me know what was important and not. Found and showed me frayed splitting belt, got that fixed, Very happy, will use again as a senior lady did not feel taken advantage of great service. read more

This is what they did to my oil cap when I got an oil change with them. Do not go with these guys. They're overpriced, take hours for an oil change and they ruin your car. UNTRUSTWORTHY. Don't ever rely on them. read more

My go-to for all my car needs. From oil changes to a repair. My car isn't the best but Raul for sure is!! I drive a dodge charger but see all of types of cars here. Everyone here is So kind and knowledgeable. I never have to worry when I come in for a service. They even have a vehicle to take you back home if you live in the neighborhood.. above and beyond is what to expect when you come here. read more

This auto repair shop is the absolute best service with an auto place that I have ever experienced. I don't know anything about cars and costs of repairs and they explain everything. They do not price gouge or take advantage of women. My boyfriend looks at every invoice after I have work done and agrees that their prices are very competitive. On top of the prices being great, they are timely and their customer service is outstanding. I will never bring my car anywhere else! read more

I have been bringing all my vehicles here for 6 years. I'm not sure about the rest of the negative reviews but I can say with full confidence that this is the only place I trust. Raul is a stand up guy and always does his best to accommodate on short notice. Thank you Auto World! read more

Got a routine service & inspection $118 - Service and communication was amazing - they have a 5 mile radius shuttle service so they took me back to work and picked me up when my car was ready! Even threw in a chocolate bar to munch on while I'm at the tax office renewing my sticker tomorrow! Highly recommend read more

I've got to Autoworld a few times now (both with a Range Rover & a BMW X5) and I'm always happy with their service. They are so friendly and make it a pleasant experience. My office is just down the road and they offer me rides back and forth so I don't have to wait there for my service to be done. 5 stars! read more

They did an excellent and prompt job with my regular oil change service, and honored the AAA package (which is less expensive than regular prices). On a separate occasion, I heard weird noises when I was driving at a slow pace, asked them to diagnose, and they traced it to a rear tire. Staff were courteous and low pressure. Highly recommend read more

This is a real find. Mechanics who you can trust. Gerry and Raul probably saved me thousands by not allowing me to do everything my car needs but only those things which were needed for passing annual inspection. Now I have a little money saved for a new car. Conveniently located right off the loop and really nice people. read more

Update: After contacting BBB the owner offered a partial refund only if I delete the review. I declined. The car they fixed started having issues with the mounts they installed, the coil spring slips every time you turn. This is the quality you get from this shop that charges higher prices than the dealership. read more

Excellent service , totally Trustworthy, Great Prices , Wonderful Staff, Raul is the best, So thankful my friend referred me. Have been taking my car to them for 4/5 yrs. Very Happy Customer! read more

This place is amazing!! I went here last minute for my auto inspection during my lunch break. Not only did they finish in 25 minutes, they gave me a chocolate and send me a note in the mail. The owners are so friendly to. I highly recommend. Very convenient location and great service. read more

DO NOT GO TO THIS LOCATION UNLESS YOU HAVE TO!!I received a quote over the phone, went in the next day with my warranty and they quoted me a lower price.... AFTER completing service to my vehicle the manager increased the price by 11% (before tax). NOT OKAY! read more

If you're looking for a nice clean pre-owned vehicle I would recommend West Loop Auto Sales which is close to the Galleria Mall. Nice selection of Jeeps. read more

I took my car into Raul due to my brakes grinding he call mme the next day with the diagnosis of my vehicle. He gave me the most wonderful customer service he made sure he kept me updated on my vehicle. This is a great place for all your vehicle repairs, I highly recommend Auto World!! read more

Exceptional services. They said 30min. It's right on the dime. I got a state inspection here. Definitely come back

Received a coupon from our apt, so we decided to give it a try. Went there for state inspection. People are nice and friendly. There are drinks for customers. They even gave us chocolate with hand drawings/writings happy thanksgiving . Definitely recommended. read more

I am extremely pleased with my service from Auto World. The staff and technicians are so knowledgeable and helpful. I will continue to bring my car here because of their honesty and integrity. I highly recommend Auto World. read more

Just stopped by today since I was on the feeder and remembered I was having windshield sprayer issues. I just asked if they had an easy way I could unclog the holes, instead of telling me how to do it, Chris took my keys and took care of the problem in less than 10 minutes. This is the kind of service you get when you have a relationship built with a great service team! read more

I have known Gerry the owner and his technicians for 25 years. It's a family run business that knows how to fix cars. Even old ones like mine. My Tahoe has over 280,000 miles on it and a lot of things have been replaced. Same motor though since I have always used Castrol. They are a pleasure to do business with. They handle small items to complicated matters. If you tired of dealerships try AW. Ben read more

The only reason I am giving them 1 star is that owner of the shop was "helpful" during one of the many repairs. I bought a used vehicle from them with what I thought was a great list of items fixed before I purchased the car. BOY WAS I WRONG! I would never trust their work or any affiliate as they recommended a shop to repair one of the many problems and am now faced with the same repair bill less than a year later. I have now put the equivalent of the sales price + $1K into it in under 24 months. Most disgusting part is that the repairs claimed in the sales advertisement were untrue and could have cost myself and family members their lives. read more

This place is amazing they allow me to ship my new headlight's to their address because in my apartment's people are looking around what to steal plus they actually install it for me and they are part of AAA member discount and their warranty is 36 month/ 36,000 now that's a win win another 5 star for these guy's. read more

The service was excellent. My car finally doesn´t have that loud noise. I like the fact that they offered me a ride home. Everyone there is very friendly. The price was fair, and my car was ready the next day. I trust this place. I don´t have to worry about anything, and that is priceless. I recommend this place. read more

Came for a quick state inspection. Nice location, quick service, free beverage provided and also a chocolate bar, can't ask more. Will return read more

This used to be my go to place, but now that I have a full warranty on a different car I no longer need to stop by. Auto world is honest and reasonably priced. I would even say low priced. I've gotten some fixes here for cheaper than I had expected! If you're by the galleria, this should be your one stop shop. read more

This shop is a "Repair Pal" for the Carmax warranty companies, so that's how I ended up at this shop. The customer service was FANTASTIC (thanks Raul!), and they completed the repairs in a timely fashion. I highly recommend this place. read more

UPDATE: After posting my review, a user named "Steve F." contacted me here on Yelp and called me a loser. I'm glad there have been others that have had good experiences here and weren't swindled like I was; however, this was by far the worst either one of us have been treated by any mechanic (or basically anyone else in this sort of capacity), ever. read more

Great experience! Friendly, honest and very knowledgeable practical people here. Location can be a bit tricky to navigate alongside 610, but they offer helpful assistance with dropping you off at work if you're leaving your vehicle for the day. read more

quick and easy to work with. Provided an fair estimate and completed the work as promised on time

The Auto World West Loop team is fantastic! They got my vehicle back in tip top shape in no time. I'm so thankful for them, definitely recommend them to anyone that needs automotive assistance. read more

One of the greatest places I have been to get my car inspected. Very professional staff and very polite

I popped in here for a state inspection and had a great experience. They were quick-ish and had friendly service. I will be back next year.

This company is "old fashioned" great. Always ready to take care of your car problems and they make sure you're taken care of while they work. They go the extra mile and turn out great customer service. I took my Sequoia to Auto World after hurricane Harvey and within a day they flushed all fluids and checked it out and I was back in business. They keep you informed about the process, offer a ride to or from, if you need it. I highly recommend the whole Auto World team. I plan to continue to visit with all my Auto needs: from windshield wipers to full service. read more

if I could describe this place using only one word, it would be "amazing." The staff that works here are all incredibly friendly and treat you like family. They give a fair price and NEVER try to oversell. There is no other place I'll go to to have my car repaired. Thanks, Autoworld from a VERY happy customer! read more

Have taken our A6 and Tiguan to this shop. Can honestly say these guys are the best in town. Went above and beyond to communicate the issues and provide options. Will continue to bring vehicles here. read more

Got my battery replaced here after it died in my garage. Had to wait about two hours, but I was a walk in. Called ahead to confirm they had a battery for my car model. Roy was helpful and the waiting area was comfortable for the wait. read more

I brought my car here last year because my flasher box went out. They fixed the problem for a reasonable cost, but told me I needed to come back ASAP because my power steering fluid and brake fluid systems needed to be cleaned and flushed. They told me if I didn't, my hoses could bust and I would have MAJOR damage to my vehicle. So I came back, coughed up the money, and paid $188 to have these 2 things done. ONE month later, I had my car in the shop at another mechanic and I asked them to check the brake fluid. STILL DIRTY! They showed me and when I saw with my own two eyes that Auto World scammed me out of $188 dollars, I was pissed! I sold the car shortly after because it would not run anymore, but had it still been driving condition, I would have taken it back and raised hell! So lame! So if you do decide to get repairs done, and you talk to a guy named Roy, he will lie to your face. read more