Needed help opening a lock box. I went to another business who couldn't do it and they sent home…read morehere as a recommendation.

Absolute con job. Called them because the door knob lock broke on the apt building I work for. I…read moretold them I want a new lock, and re-key to use existing key. I asked how much over the phone. The owner told me "starting minimum $100" ok that's fine I figure worst case they come out tell me the total labor and new lock would be maybe at the most $350 ? That's what I'm thinking. The guy get here, starts working. He tells me he needs to use the old cylinder from the old Broken lock. I tell him that's not what I told his boss we were asking for. He played dumb and then he says "well the new doorknob and lock is $250 and my labor is $395" I couldn't believe this absolute con man. He then spends an hour longer, calls for back up and another guy comes. (Neither the original guy or the back up guy have any business name on their vans, just white vans) I hear him using a grinder and see him jamming a file in the door knob. Total clowns. So they finish and the door knob is the most difficult thing to turn ever. And it's installed upside down. I told him I'll pay $325 and he took it. I should have offered $200 because he was a hack. Do not ever waste your time, money, or property with these con men.

The pricing is absurd. $275 to drill a lock that I would later find out the lock could have been…read morepicked instead. Since they drilled my lock I was told I would then have to pay $125 for a new lock and key. I only used them because they were the quickest and I was on a work deadline

I locked out from my house and I called to central locksmith. they arrived fast, change my lock in…read morea 12 min. I recommend. :) www.central-locksmiths.com (718) 355-9634

Fast and professional service I waited less than 30 mins and he had the door unlocked in less than…read more2 mins highly recommend

He does come out right away or when he says he will but he is too overpriced for small things. It…read moreshouldn't be $129 just to dismantle a small lock on a small file cabinet which he did very quickly. Oh and he only gave a price right then and never beforehand and since he would already charge for coming out, what else would you expect to do??

Do not use this locksmith!! Absolute scam. I was initially quoted $385 and told I would need an…read moreentirely new lock. The guy drilled apart my current lock, placed a new lock, typed random numbers into his calculator, and told me that I owed him $735. He said this was due to additional service fees and the cost of the new lock. Zero transparency before he started and the job took him a whopping two minutes. Overall awful business out there to take your money.

Don't use this company. They suggested a product that they resell and we spent over $6000 to have…read moreinstalled. It was a Doorbird IP Intercom system for my employees to use a keyfob to enter the office. For the past 3 months, my employees have been stuck outside the office on numerous occasions to get into the office to work in the morning. Owner of the company said they will find another company who sells a different system for us. I was willing to pay the difference in cost. I came to find out that I was paying for not only the new equipment, but also the labor to replace the device that Locksmiths USA sold me, and they were not crediting me for the system they originally installed! This is the Email I received from them (attached). They are more concerned about the time they spent making it work, than they are with making this right. Should not be the buyers issue that they can't get the system to work, that's why we hire professionals. I am contacting the system manufacturer to report them also, do not do business with this company. Also starting legal proceeding for damages. Not the way to do business.

It's wonderful to have a well-stocked local hardware store to pick up the necessities of life. The…read morestaff is knowledgeable and helpful. And all this in addition to being a locksmith!!

Too expensive. Would not give an estimate ahead of the job. Technicians arrived unprepared to give…read moreestimates and final bill.

Lock City Locksmith is great! I manage 19 residential buildings and Lock City Locksmith is always…read moremy go to locksmith/security tech company. They go out of their way to provide great service (at a great price) and all the techs are very responsive, patient and really good at their job!

Tonight after speaking with the owner Lee ( who takes great pride in his business) and was very…read moreunderstanding, l was able to come back to the office and see what was done was good work! The August lock Is once again working and door lines up nicely! I would recommend this locksmith .

Hired Alex to rekey. He knows his craft, responsive, and reliable. I will use again in the future…read moreand highly recommend

Alex came within hours of us calling. He was fair, reasonable and very communicative. I'll…read moredefinitely use him again if the need arises.

The inside of the store might be good but calling for locksmith service is lousy. On January 26, I…read morecalled for service to repair my knob, cylinder or replacement of the whole set. Two people came out and charged me $100 on my Zelle account; turned 2 screws and left. They said they repaired the knob. Two weeks later I had the same problem. I couldn't get in or out of the apartment. They charged me $100 just for showing up.

We came across this store / locksmith while driving past, and we're glad we did! It didn't have…read moreprior reviews, probably because the store sign (and their business card says Master Hardware & Locksmith. We had contacted several locksmiths to install and change our home metal gate locks, and had been disappointed. Either prices were too high or they were no shows, and most didn't have a physical store that was open that we could walk into, talk to someone and get quotes and answers. This was very different. Brian at the store was very helpful and showed us the products, gave good prices, and set up a same day appointment. The owner Richie is himself the locksmith, and is a knowledgeable expert. He was punctual, answered all questions and gave great advice, plus did a great job. Plus his prices were very reasonable (lower than the other quotes we had received). So we're very pleased!