I highly recommend this duct cleaning company! They were honest, professional, and reasonably…read morepriced. I really appreciated how transparent they were and that they didn't try to upsell or charge me for things I didn't need. The service was excellent, and it's refreshing to find a company that truly values its customers. I'm very happy with their work and would definitely use them again! And they are punctual!

I have often noticed that consumers are more likely to write a review when everything didn't go as…read morewell as planned with a contract service. Disappointment, anger, and a loss of hard-earned money is quite a motivator to take the time to write a bad review. Then, sometimes a service or contractor comes along that delivers what is promised and at a reasonable price. Duct Pros is one of those companies that delivers. My husband has COPD and is currently in and out of the hospital or skilled nursing facilities with complications. When I started searching for a local company to clean the HVAC ductwork, it was obvious from the beginning that the company's reviews were written by real consumers. Jackson and Mario are the epitome of small business owner/operator companies that you want to have in your home. I waited a full week before adding my review to know whether I could actually see that our air is cleaner; and it is! Jackson's quote was very reasonable and their technique probably left my house cleaner than when they walked in. One comment about all the reviews on how prompt Duct Pros is - As they walked in the door I commented that I knew they would be on time. Jackson smiled and said, "Actually, we are 8 minutes late!" I laughed out loud bcz he had done something honorable regarding the previous customer. If you need this type service, this is the little company you need to talk to.

It is still so incredibly hard to find a professional who is reliable, with outstanding customer…read moreservice. But I found one here with Luis. From the first phone call to after service was completed, Luis was thorough, kind, and delivered on everything he said he would. I would highly recommend him!

Luis was easy to speak with and flexible with schedule changes. He and his crew arrived on time,…read moreworked professionally and were very thorough. My mother had numerous cats and the ducts hadn't been cleaned for over a decade+. Luis recommended my ac tech clean the coils beforehand, which was a much needed service. He provided videos and left the property clean and tidy. It made a real difference in the smell and air quality. I will definitely use him again, after completing some remodeling. Definitely recommend his service.

Great guys. Quick service. Will use again. Happy to know they also clean dryer vents and hvac vents.read more

They were on time and very professional. They took their time cleaning our ducts and didn't…read morepressure us with upselling further services we didn't need. The pricing for the services was fair. I'd use them again and am happy to recommend them.

Professional, quality service. Also provided us with recommendations and things to look out for.read more

Professional and friendly. He explained the steps he took to clean the ducts. I learned from John…read morehow to maintain my ducts clean. What kind of filter I should use? How often I should change my filter. Reasonable priced. Highly recommend John and Blodgett Cleaners!

Fast, honest, and reliable service…read more Had a new damper installed on top of the chimney and they vacuumed out the old ash and dust. Explained how everything works, and left the home as clean as they found it. Highly recommend!

We had a bird stuck in our chimney for 4 days and couldn't find any wildlife rescues that could…read morehelp. ABC Chimney Sweep came out within an hour, set up their system, and eased the bird out through the chimney within minutes! Lisa and Evan were great: clean, humane, and efficient. My two cats are sad that the bird's gone, but I'm thrilled it survived and flew away! I will definitely call ABC in the fall for Duct Cleaning!

Air Ducks cleaned my air ducts and dryer vent this week and did an absolutely great job. The Air…read moreDucks technician Chris did a thorough, detailed job and really went above and beyond. Chris also found an issue with the roof cover of our dryer vent and took the initiative to fix that. I've had a lot of workers in my home and by far, this is the best experience I've had. Also, we were able to schedule the visit within a couple days of reaching out to Air Ducks, pricing was competitive and we were not up-charged (I had 3 other Air Duct cleaning companies that either quoted me outrageous prices or kept pushing add-ons. Air Ducks gave me a price over the phone and that was the price I paid. I'm so pleased with this company that I've already given their name to several friends and my next door neighbor has already booked a cleaning with Air Ducks. This is a great company, Chris is an outstanding tech, and I will use this company whenever I need duct cleaning for many years to come.

Christian came out and did an excellent job cleaning our dryer vent. Very quick and professional…read moreand cleaned up afterwards great. We got our best quote here and the estimate was accurate.

My air conditioner shut off in the middle of the day, 105 degrees. Two hour later a very…read moreprofessional repairman was at my door. The problem was something minor in the attic. They fixed it for the minimum house call. I'd highly recommend giving this company a call.

Unfortunately, I did not have a good experience with this company…read more I contacted them to come out, look at an HVAC job, and provide me with a quote. They were recommended to me by someone I trust, so I was looking forward to potentially working with them. However, there seemed to be an assumption that simply coming out to provide an estimate meant they had already been hired for the job. I also had another HVAC company come out to provide a quote, which I believe is completely reasonable when comparing pricing and services before making a decision. When it became apparent that I was getting multiple estimates, the interaction became uncomfortable and, in my opinion, the response was unprofessional. At no point had I agreed to hire anyone, and I had not even received a final price. I'm not sure why any customer would be expected to commit to a job before knowing what they are going to be charged. I respect everyone's time and appreciate someone coming out to look at a project, but customers should also feel comfortable asking questions, reviewing pricing, and getting multiple quotes without feeling pressured or made uncomfortable. Unfortunately, based on my experience, I would not recommend this company.

Timos was Fantastic!! I had one company come to my house…read more (since I had a coupon) and to see why my AC was not up spreed...they explained the problem ..charged me $725 only for my AC to go out again after 12 hrs... I called again.. they came back out got it running for only another 12 hours. Called again!! said it would be 10 days before the next service.... My neighbor said to call Timos which it did.. they came out right away and fixed my problem (which the other company said they had done... which was BS.....Timos had me up and running in an hour. I bought a yearly contract with them... 5 company for sure. I Highly recommend them.

Kimberly, unfortunately your response continues to focus almost entirely on my tone during the…read moretelephone call while failing to address the core issues raised in my initial review. I still dispute your characterization that I "immediately mocked" your employee, used "aggressive language," or engaged in "abusive behavior." I was certainly upset and frustrated, and I have never denied that. I was standing in a house that had exceeded 100°F during approximately 115°F desert temperatures after your technician had just assured me that I would have functioning A/C throughout the night. The central issue concerning Nicholas has also been misstated in your response. I have never disputed that Nicholas diagnosed the Lennox S40 thermostat as the likely problem or that he placed the system into test mode. The issue is that Nicholas specifically reassured me before leaving that the A/C would continue running cold THROUGH THE NIGHT and into the following morning, until he could return with a replacement thermostat. Approximately ten minutes after he left, the system stopped because the test cycle ended. That is the critical point your response still does not address. Had Nicholas simply told me, "The system is in test mode and will only operate temporarily," there would be no dispute about what occurred. Instead, I relied upon his specific reassurance that I would have cooling throughout the night. This is the key failure here. Your response also fails to address several other important facts: * Why did the A/C stop approximately ten minutes after Nicholas left when I had just been reassured that it would continue operating throughout the night? * Why did your employee laugh while I was distressed and attempting to obtain assistance? * Why was I subsequently told by you or other management that the employee laughed because she was "nervous"? As if that excuses her unprofessional behavior... * Why was I told by Nicholas that a technician would return the following morning with a replacement thermostat, only to have that service canceled? * Why has there been no acknowledgment by Timo's that I had to obtain a hotel room for a number of nights because my house remained unbearably hot after the temporary cooling failed? Your explanation that your employee repeatedly apologized also does not address the fact that she laughed during the conversation. Regardless of whether, as you or another manager later told me, she laughed because she was "nervous," laughing while a distressed customer is explaining that he has been left without A/C in a house exceeding 100°F is inappropriate and unprofessional customer service. I also welcome your preservation of the COMPLETE telephone recording, including the entire context of the conversation, as it will reveal your employee laughing at me over the phone while I was upset while being stranded in my very hot house with no A/C. I was upset, but I strongly dispute your false characterization of my behavior as "abusive". The recording should demonstrate not only my frustration but the circumstances causing it and my repeated attempts to get assistance after the solution your technician had just assured me would last overnight failed within minutes. Timo's was certainly entitled to decide that it no longer wished to do business with me. That is not the central issue raised by my review. The issue is what occurred BEFORE that poor business decision: your technician reassured me that I would have A/C overnight; the system stopped approximately ten minutes later after he left my residence; I immediately called Timo's for help; your employee laughed during that conversation; I was left without functioning A/C in extreme desert heat and had to obtain a hotel room for several nights; and the promised replacement service was subsequently canceled. Fortunately, Comfort Air in Thousand Palms subsequently came to my home, replaced the Lennox S40 thermostat, and restored my system to normal operation. Their staff was knowledgeable, courteous, professional, and concerned about resolving the problem. I still stand by my reviews and my description of my horrible experience with Timo's Air Conditioning & Heating. Rather than continuing to falsely characterize an understandably frustrated customer as the central problem and deflecting any accountability, I would encourage Timo's to address the specific service and customer-care issues outlined above. Those issues...and how they were poorly and unprofessionally handled...are the reason I wrote my reviews.

Ethan and his team at CalWest are phenomenal. Great technical understanding, excellent…read morecommunication and customer service, superb at describing choices and alternatives, fair and transparent pricing, very helpful on all the little things (without a "nickel-and-dime" approach). ... ... We got a new system for AC & Heat here in the Coachella Valley, and it works great. Installation was quick and smooth. All questions were answered. They explained system usage, controls and remote access (via Google). ... We had evaluated other companies and went with Ethan/CalWest (previously Ethan/Thomson) and it was totally the way to go.

Called for servicing our HVAC They were easy to work with…read moreand did a good job for a reasonable price

Alex, pleasant and professional, took care of our half-yearly maintenance on our Bosch heatpump…read moresystem. Alex called in advance, left both a text and email, and arrived exactly on time. We have appreciated the value our maintenance agreement represents. Comfort Air installed our heatpump, and has been a go-to H/VAC provider since 2015. Please commend Alex for his exemplary service. Best regards, Andy & Donna Gregg, Palm Springs.

I called who I normally use for AC and plumbing after hours in hopes to address water buildup under…read moremy furnace and they said they couldn't get anyone out until 1-3pm today. I was floored. I had called Comfort Air once before after hours and they gave great service. Last night was no different . They gave me a two hour time window 9-11pm. Joshua was the tech who came out . I believe he arrived a little after 9:30 and met with my tenant . Joshua called me and told me the scope of work involved and what he recommended. I gave the green light . Talking to Joshua he was not only nice and professional , I could tell he knew what he was doing . Comfort Air after last night has earned my business going forward. Many thanks