Thank you, Yelp, for coming to the rescue again! In the past, when my computer & refrigerator broke down, & screen windows needed rescreening, & I didn't know who to call, Yelp came into the picture. Based on the many good reviews, I was able to find reputable businesses to efficiently repair them at reasonable costs.
Now, there's this 30-ft tall tree that has been growing at my mother-in-law's house, w/ the crawling roots growing 20 feet into the neighbor's yard w/ potential damage to their retaining wall. Yes, I needed a tree remover but didn't know anyone. Who do I call? Checked on Yelp, & w/ some 58 reviews & 4 1/2 stars, A.L. Best Tree Service stands out. Yes, he did the job, & I couldn't be happier!
My hubby & sister-in-law wanted a licensed/insured tree removal service to remove the tree. Based on referrals from friends, they logged onto the State Department of Commerce & Consumer Affairs website to check whether these referrals were licensed and insured. Those that were legitimate were called, & some of them went to the home & provided estimates; whereas, some didn't even return calls after leaving messages.
When my hubby asked me if I knew of any tree removal services, I quickly told him to check Yelp. Yes, Yelp had a number of them listed, & one in specifically, A.L. Best Tree Services had some 58 reviews with a 4 1/2 star rating. We checked if it was licensed & insured, & it was.
My sister-in-law called A.L. Best Tree Services to get an estimate. Its owner, Andy Liaina, came to the house two days later. He was very friendly & was knowledgeable, as he explained that it was an African tulip tree (which we didn't know what it was) & what he would be doing to remove the tree. He said it was a "soft" tree, so its removal could be done quickly. His price was very reasonable, much less than estimates given by other competitors for this job. You got the job, Andy!
An appointment was made two days later for Andy & his crew to cut down the tree. Initially, he was a couple of hours late, as he explained that they had a big job earlier, & w/ the sun, heat, & humidity, it took longer due to the need for his workers to rest & be hydrated. Okay, I thought, as I hoped that there would not be any further disappointment.
Andy & his crew of four people, dressed in fluorescent orange & green safety long sleeved shirts, came w/ their tree branch/stump shredder & grinder equipment. One of his workers quickly climbed the tree & whacked off branches, then hauled them & fed them through the shredder/grinder, which became pieces of wood chips that were automatically shoved into their covered truck. The other workers did the same to the remaining branches, the tree stump, & its roots, as they grinded these into small pieces. They cleaned up the area so that it was spotless. The whole process took no longer than 15 to 20 minutes!
It was hard to believe that the tree & the roots in the neighbor's yard were entirely gone. Our neighbor thanked us & was very satisfied that the roots were gone; now, he could plant his own things in the spot where he previously couldn't due to the huge roots crawling across his yard. We were also highly satisfied w/ the removal of the tree. Despite the delay in getting to our home, the excellent service provided outweighed the delay glitch.
I could not believe how quickly the whole process took! Andy & his workers were hard-working, fast, & efficient, as they knew exactly what needed to be done. Andy & his workers were very friendly, as we had some "talk story" moments.
His price was so reasonable! When I asked Andy how he was able to do the job at a cost much lower than his competitors, his reply was, "It's better to have (jobs) than not have." Makes sense, doesn't it? I also found Andy to be humble, honest, & trustworthy. In my small talk with him, I learned that he's an active Christian church member in Waipahu, along w/ his entire family. With myself being a Christian, I can attest to his reputable credentials of his workmanship & business.
Andy has 16+ years of working for landscaping companies & has had his own company, A.L. Tree Services for the past five years. They have a lot of experience in removing large trees, such as tall coconut palms & Norfolk pine trees. They also do tree & hedge trimming, as well as yard services, e.g., cutting/planting grass, dirt removal, tree planting, etc. They provide services for residential & commercial accounts. Free estimates are given, & references are provided on request.
Just a side note as to the business name: initially, I thought it was "Al" (as a first name); but that was incorrect. The Yelp business name is "AL," but that is incorrect also. The proper name is "A.L.," as reflective of the initials of the owner's name, Andy Liana.
Yes, now I can add A.L. Best Tree Services to my list of service people (like my computer, refrigerator, & window rescreening repairmen) that I obtained via Yelp. Thank you, Yelp, for being there! read more