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    Affordable Optical

    3.1 (37 reviews)
    Closed 10:00 am - 9:00 pm

    Services - Affordable Optical

    Eyewear fitting

    Affordable Optical Photos

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    Tiffany B.

    This place is a must go! If you need glasses and don't want to pay an arm and a leg then this is the place that will save you a buck. This place is inside gurnee mills mall and it is very clean, staff is very friendly and professional. This optical place has a lab on site so your glasses are done in just couple of hours. I am very happy with my glasses . I recommend.

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    5 months ago

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    7 months ago

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    2 years ago

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    2 years ago

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    Photo of Inna A.

    Inna A.

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    7 years ago

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    6 years ago

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    9 years ago

    Helpful 1
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    12 years ago

    Helpful 4
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    5 years ago

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    11 years ago

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    Inna A.

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    Photo of Thomas K.
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    12 years ago

    Helpful 2
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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    Inna A.

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    Photo of Nina P.
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    14 years ago

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    Photo of Inna A.

    Inna A.

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    Photo of Bre G.
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    8 years ago

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    14 years ago

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    Inna A.

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    9 years ago

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    Photo of Rob S.
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    13 years ago

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    13 years ago

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    Inna A.

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    11 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    17 years ago

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    14 years ago

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    Inna A.

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    9 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    Inna A.

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    12 years ago

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    Ask the Community - Affordable Optical

    Review Highlights - Affordable Optical

    Today I went to Affordable Optical with a couple of problems and Alex stayed with me and took great care to fix my glasses.

    Mentioned in 4 reviews

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    MyEyeDr - Dr. Jeff Swafford

    MyEyeDr

    (87 reviews)

    $$

    I highly recommend My Eye Xpert in Gurnee IL! The staff is extremely personable, knowledgeable, and…read moreCovid-19 friendly! I only take the time to write a review when a business or staff member goes above and beyond with their customer service and everyone at My Eye Xpert met that expectation and then some! The staff truly does put the customer first and really appreciates our business demonstrated by their actions; therefore, when I received service of this caliber, I show my appreciation by writing a well-deserved review! During this unusual time in history with the Covid-19 pandemic I walked into the My Eye Xpert Office in Gurnee IL for another routine eye exam and I was greeted by warm greetings by Amanda who proceeds to ask me to wash my hands for safety then guide me to massage chairs to enjoy while I await next steps. I am pleasantly surprised and enjoy the wonderful massage for about 15 minutes then I am kindly greeted by Mike who proceeds to complete the pre-tests before I meet with Dr. Jeff. Mike explains each procedure and is very professional and polite as he guides me through each step of each test he performs. Afterwards he leads me back to the massage chairs for a short wait before I am introduced to Dr. Jeff . Of course, I am very happy to enjoy another mini massage, so I happily oblige and enjoy the massage chairs again! Next Dr. Jeff escorts me to the eye exam room where I proceed to get my eye exam. Dr. Jeff is truly a qualified and professional ophthalmologist! Not only does he go through the routine eye tests but he's also extremely personable and very easy to talk to, which is helpful because he thoroughly explains the results of the eye exam in clear in concise manner that's very easy to understand. Dr. Jeff explained the adjustments in my prescription were made to both my contacts and eyeglasses to ensure I understood the changes were made for my good for now and going forward. Clearly, he is highly qualified and knows his field well! After my comprehensive eye exam Dr. Jeff gave me trial contacts to wear home and asked Amanda to help me pick out glasses. I was the last appointment of the day (my appointment was at 6pm) and Amanda patiently helped me pick out not one (1) but two (2) frames even though her shift was over for the day! I never felt rushed to hurry up and pick out my glasses so she can leave and go home in fact she told me to take my time and understood picking out glasses is an important decision! Her patience is undeniable and her customer service is incomparable! In essence, I highly recommend My Eye Xpert in Gurnee IL to anyone looking for a comprehensive eye exam during and post Covid-19 pandemic! The entire staff is AMAZING, customer-focused, helpful, personable, knowledgeable, professional, etc. and they have extremely stylish frames. Check out my selfie of the Elton John frames! My visit to My Eye Xpert was more than eye exam it was an eye experience and more (Not a bad idea for a store name, eh?)! If you want more than a typical, boring eye exam then be sure to visit My Eye Xpert and remember to take a selfie wearing the Elton John frames and post it along with your rave review along with mine! Don't believe my review? Go see for yourself!

    This has been the worst experience ever! I left a different eye place to come here only because of…read morethe extra discount with the insurance, however, I rather pay more for better customer service! This place couldn't get my glasses right in 3 tries and when they offered me a refund, they also acted like it was my fault! The Manager Beth is the rudest person, she was so mean over the phone. When I went to return the glasses, I didn't get a hello or even an apology for their mistakes!! Never again! I knew I had gone somewhere else for a reason but this time around I will not be back! Save your time and energy with this place! If I had the option to give no stars at I would. They are So unprofessional!

    Affordable Optical - opticians - Updated May 2026

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