Excellent across the board. Very professional and helpful as I was picking out frames. Doctors are…read moreexcellent across the board and they take time to explain what is going on with eyes. Setting up a plan for the future.

I'm in the care of Dr. Battaglia for many years, and so is my entire family. She is very thorough…read moreand takes her time to provide the best service and recommendation, without pushing to any procedure unneeded. The collection of their glasses changed drastically over the years and I always find something I like. I definitely recommend this praxis to anyone with or without children.

I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole…read morestaff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER!

I had a really great experience with the Optometrist. My issue is with the front desk staff and how…read morerude they are and unprofessional. Let me start by saying I read my insurance policy on my insurance website and then booked the appointment through my insurance provider saying this location was covered in my insurance network. I knew before arriving my insurance plan covered contacts and glasses. When I asked the front desk staff she looked at me and said "most people only get glasses or contacts so just pick out glasses as the best bang for your buck." Cool, so I pick out my glasses. As I'm doing so she pulls up my plan and tells me I have coverage for neither contacts or glasses. I try to explain to her that I work for a multi billion dollar pharmaceutical company and I'm definitely covered. I proceed to take out my company phone and look up my coverage again; where it tells me I'm covered. I look at my paycheck where I've been paying for eye insurance all year. I'm throughly confused. The two other front desk staff proceed to sing and mess around while I try to talk to the other women that thinks I came here with no insurance. The receptionist is the only person helping by calling my insurance company. After getting everything cleared up and experiencing what was the most unprofessional experience in a doctors office. I get my bill. Guess what I was covered for glasses and contact. Next time don't walk up to the customer and tell them that they are not covered until after you've called their insurance agency. Thanks.

Very pricy lesson. My wife and I both had appointments back to back. We paid well over a thousand…read morefor our all our glasses that day. My wife had to go for a 2nd opinion to an optomologist and her prescription ended up being wrong and had to reorder more glasses elsewhere for her. I did not like the doctor as he was not listening to me at all and said that's your prescription and it will be fine and rushed us out. He seemed like a know it all and pampas. I came to pick up my glasses and could not focus with either pair I ordered. The staff tried to clean the lenses and adjusting the nose piece but still was not helping. They told me to go home and try it for a week and they would call me to check up on me, but if they had to remake them they would not help me as it would still be the same prescriptions. NEVER got a follow up call. I feel like they did not listen to me at all during the exam and after. I trusted them and now I feel that I was swindled and the glasses are unusable garbage. DO NOT TRUST THEM. I do not want any communications with them EVER.

I went here yesterday to get new prescriptions installed. Julie and Rick were very accommodating of…read moremy needs and concerns. Both were very pleasant and professional! Julie is just a gem!! Thank you so much for everything!

Beware! all who like to have their pupillary distance number! They will not provide you with your…read morepupillary distance number, even when you spend almost $300. of your own money, not counting all the money they charge your insurance. They give you the excuse that it's a liability. It's not. Extremely disappointed! I wish they would have said something up front as I would have gone elsewhere. When I mentioned this, I was told there aren't that many people that request the PD? I was offered to speak with the regional manager when she "comes in" the next day and of course she never called. The doctor here does the exam but doesn't say anything about your eye health, although he'll answer your questions.

Is this a general ophthalmology or an emergency ophthalmology ward? It's pretty difficult to tell…read morewith how fast they can get same day and next day appointments for urgent issues. Before you think about driving to the emergency room give them a call for minor and moderate eye issues. They might be able to see you quickly. I was a next morning after reporting anomaly in the afternoon day before. The office is clean well kept and equipment is of current generation. Phoropters and slit lamps are original early 2000s installs very well maintained and kept with pristine lenses. Staff are caring and nice and handle exams quickly. Dilation waiting area was in the center but was told to go to main waiting which was a slight workflow deficiency, I will not deduct stars for workflow deficiency. Points will be deducted Appearance 90 (some corners of exam chairs have peeled paint and could use a repaint and refresh. The leather as well has cracked on some seats making a reupholstery job a favorable management decision in addition to light repainting and updating the overall offices decor. It feels like it's stuck in 2004) Staff 100 (absolute gems of staff here. Very caring and patient even with rather sketchy eye control in cerebral palsy exam. A CP exam can take up to 70% more time than a standard exam. Here a CP exam takes averaged across five exams approximately 20% longer than a standard persons exam which is impressive efficiency with high complexity care.) Equipment 100 (while cosmetic issues exist such as peeling paint actual equipment is kept in pristine condition and works as expected. In fact the auto diagnostic machine was so clean I plopped my head down and they said "hang on hang on I haven't even wiped it yet!" Your fault for it looking perfectly ready!) Workflow 85 (this one was the hardest to deduct for. They had a central interior waiting room with no windows for dilating patients. Instead they had everyone waiting in main today. Not sure if this was due to the water issue in the building or if this was a workflow defect. Will follow up next exam and remind them of proper use of the dilation room to avoid over irritation of patient eyes during the wait and to improve COVID-19 distancing for patients by keeping dilating patients away from the main waiting to protect them while eyes are in a more vulnerable state.) Overall rating 95/100 A+ 5/5

Very pleased with care received during annual check. Busy but it moves fairly well. Everyone is…read morefriendly and informative. Location is good with easy access and lots of parking. Facility is very clean and modern. I'll continue using this group.

After cataract surgery which didn't give the results I wanted because I have irregularly shaped…read morecorneas, an ophthalmologist referred me to Lake Zurich Eyecare. With patience and a thorough examination, Dr. Pouyat was able to achieve a vast improvement in my vision using scleral contact lenses. One eye, which the ophthalmologist had declared a "lazy eye" that would never have clear vision is now as good as the better eye. I am amazed at the fantastic results! All the staff at Lake Zurich Eyecare are kind and considerate. Thank you Dr. Pouyat!

The phone number they have on their website isn't even in service. I've seen them previously for a…read moreregular exam, but when I need to speak with someone, the phone number will not connect.

Our family Eyecare practice. We began utilizing Grayslake Eyecare because of proximity, but have…read morestayed because of the care most of the staff provides. Standard eye exams, and testing along with a corrective eyewear room to shop from and try on/select products. We recently brought our son for his school exam and the doctor was great about explaining what was happening and going slowly through the process. He ended up needing glasses and there was a great selection of kids frames available for him to try on and select from. My one negative is that there is one woman in the eyewear room that almost seems bothered to be there and to be helping. But if you can avoid her, you'll likely have a great experience.

I've been coming here since I was in the 3rd grade; the office has been updated and has maintained…read morea fresh, clean, welcoming environment. Despite being very busy, the front desk staff are incredibly kind and efficient. I showed up early for my appointment time and was taken back almost immediately to take pictures of my eyes and all of the other quick procedures I don't know the names of. The new doctor they have on staff is so sweet and welcoming. She answered all of my questions and laughed with me when I thought I nailed the vision test (I did not nail the test, lol). Not once did I feel rushed or like I was wasting time. I'm so sad to be moving in the next year because I will greatly miss this place! I've read some of the other reviews, and they don't match my experience at all. It may be because of my age, but I know what it's like to work in the service industry; having someone stomp around your office demanding free services or waiving fees always ends with a threat of a nasty review on yelp, lol. Please be kind to the people who often deal with poorly behaved-adults. Anywho, I really enjoy this place and the staff that work there!

Great experience, the doctor and optician are very nice and knowledgeable. The selection of…read moreframes is great. I have never seen a better one.

The staff was very helpful and my new glasses are great ! My eye exam was very thorough.read more