1. Northwest Eye Clinic

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Des Plaines, IL

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Northwest Eye Clinic

5.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

Services - Northwest Eye Clinic

Eye exams

Eye surgery

Eyewear fitting

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Recommended Reviews - Northwest Eye Clinic

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9 months ago

Very well qualified, friendly and caring. This organization has been our family opthalmologists for almost 50 years.

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7 years ago

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13 years ago

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13 years ago

Easy to make an appointment very friendly staff nice office very knowledgeable doctor explains very well

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Retina Institute of Illinois

Retina Institute of Illinois

3.6(14 reviews)
2.3 mi

While I can only speak regarding the specific physician who saw us during our appointment, her…read morebehavior was entirely unprofessional. During the appointment, the doctor was extremely rude and condescending while explaining the patient's eyesight condition. I was shocked by her lack of empathy and her mean-spirited tone. At one point, she even stated, "Why are you here? We are not going to treat your eye condition." We were well aware of the situation, but were attending the clinic for a necessary yearly visit. Furthermore, throughout our visit, the doctor was pacing from room to room while yelling at her staff, which created a very uncomfortable environment. Due to this experience, we will never return to this clinic, nor will we refer anyone else to your practice. I believe it is important for you to be aware of how patients are being treated. (She was an Asian/female) - of course I can be wrong on her nationality she was short.

I had a referral from my ophthalmologist to see "Dr K" for evaluation and treatment of retinal…read moreedema. I would have preferred to go to the hospital based treatment but my Dr. got mad. Well Dr K said I had I had a stroke and must drive to the nearest Emergency Room. My eyes were still dilated and the road wasn't easy to see. Eventually and carefully made it home taking 2 roads and called an ambulance . By the grace of God, I made to the hospital safely where I am now. I had contacted the clinic and reported the situation. "Dr K" called me with a sickeningly sweet apology.

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Retina Institute of Illinois
Retina Institute of Illinois
Retina Institute of Illinois

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Eye Specialists of Illinois

Eye Specialists of Illinois

1.8(44 reviews)
3.7 mi

This has got to be private equity health care. First, respect to Dr. Moy and his surgical skills…read more He's a great mix of empathy and efficiency. But the overall feeling of assembly line health care stems from arrive/check in and wait. You're summoned to an exam station, administered to...and directed to a smaller waiting area...and wait some more. Then maybe another procedure...and wait. You can arrive on time at 7:40 a.m., but you'll wait. Plan on 3 hours plus. The killer was at one visit to arrange 2nd cataract surgery, I waited about an hour to sign paperwork in a waiting room that was in near rebellion. When I mentioned the vibe to the young lady doing the scheduling she said I was referring to a 'management thing.' Ok management-perhaps schedule fewer patients, find more spacious accommodations, hire more tech staff and you might slide with fewer folks at the reception desk, 'cause I'm not sure why it's 3 deep at the desk with one employee answering questions and the others staring at their screens. So, medical expertise, great. Organizational stuff, really bad, and it's been this way for years.

If you're smart enough to read the reviews before going, you will NEVER go and it will save a bunch…read moreof time and your sanity. They overbook what they can hadle, so if you are waiting LESS than an hour after getting here, you've won the lottery. The upsell you whenever possible, and know you won't question any of their "suggestions" so you end up spending over what an "honest" competitor will charge you. The employees are over worked and treated poorly by the highter ups. The turn over is exceptional so you constantly see new faces as they likely don't pay workers well. It's all about them making $$$ and everything else doesn't really matter as you are "stuck" with going to a place that iis closest to where you live, assuming all these places are the same. Surprised they haven't been sued (yet) by how they do business. The Eye Care place where they really should be name "I Care About Me and my $$$".

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Eye Specialists of Illinois - The current lineup here, circa July 2025.

The current lineup here, circa July 2025.

Eye Specialists of Illinois - Located in this large professional building.

Located in this large professional building.

Eye Specialists of Illinois - Located in this large professional building.

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Located in this large professional building.

Winkler John W, MD

Winkler John W, MD

2.0(3 reviews)
1.3 mi

I have been going to see Dr. Winkler for several years and his care was fine but I have the same…read moreproblem every visit. My problem is with the staff! Every year I show up on time, early even and every year I sit and wait between 30-60 minutes past my appointment time, even when nobody else seems to be there. Today I had a 12:45 appointment. I got there at 12:30, as requested, to check in and go over my insurance, etc. There were 3 ladies behind the registration counter. They told me to have a seat, and they would call me very soon. There was no one else in the waiting room so I hoped this was going to be a short wait, or at the least, be on time. As soon as I sat down, all 3 disappeared. I assume they went to the back to have lunch. Another lady came out to help another patient that had walked in. So now there are 4 ladies working in this office. I waited 30 minutes past my scheduled appointment. Not 1 person communicated to me that the doctor was seeing another patient or had fallen behind or anything. Basically, I was completely ignored so 75% of the office staff could eat lunch together. The 4th lady that did appear, suddenly disappeared as well. Another couple walked in and were waiting at the front counter for 5-10 minutes when I decided to give up and leave. I will find another eye doctor that has a staff that can communicate with its clients and actually get you in on time. Shameful!!

I have been going to Dr. Winkler for 30 years I can not say enough about him! He is the most…read morecaring patient Doctor you will ever see! He takes the time to answer all of your questions and also has a great caring and friendly staff! I would highly recommend him!

Northwest Eye Clinic - optometrists - Updated October 2026

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