I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

I went to this location to get my prescription filled. I chose a fun pair of frames. Upon receiving…read morethem, I noticed the fit wasn't quite right. I went back and showed Phyllis the area that wasn't right. She went ahead and ordered different sized frames. I went in today and after trying on additional frames, I decided to ask for a refund. I apologized for being so difficult with a fitting but we know what we want. Phyllis was very kind and refunded without hesitation. This is an excellent business run by professionals.

Corner Optical is a wonderful boutique. Great staff, nice frame selection including custom options…read morebecause the owner Kevin Count is actually a frame designer as well as an optician. If you are interested in the art/craft/science of making frames, this is where you need to be. Kevin offers a 2.5-day intensive that will leave you impressed and inspired especially for those who truly want the nuts and bolts of it all. If you are an enthusiast interested only in learning more about the process of framemaking, you can enjoy this class too. Basically, concerning eyewear, Corner Optical has something for everyone. ​

Very thorough, modern practice that utilizes state of the art technology, very professional.read more

I just had probably my 6th straight annual visit with Dr. Frohm at Northfield Vision Center and I…read morecan't speak highly enough of him and this practice. Its very easy to make appointments and communicate with the office and the staff is great. Dr. Frohm uses all of the modern technology to make sure you are getting a great exam - not just checking your vision but really the health of your eyes. But the best thing is that he has incredible 'bedside manner'. He explains everything he is testing and why its important and ultimately he treats decisions around your vision correction as a partnership. He advises me on how to balance my distance and reading options and walks through how different lenses might affect me. He's also never looking to 'sell' anything - he listens to the patient and simply makes recommendations. Plus, he's just a really nice person who has ties back to the area/community.

Staff is unprofessional, the doctor has an attitude problem. Stated to me that she will not let me…read moreorder any colored contact's because of my stigmatism because "she thinks its not safe" in other words "because she doesn't want to" my other eye doctor is able to let me order them but they didn't have any appointments available. This doctor was a straight bitch and I expressed how what she was saying wasn't accurate because I'm able to order them elsewhere and she stated it is up to the eye doctors discretion. This was a waste of my time and I called off work early to make it to this appointment. Unprofessional and I will be reporting this establishment to my insurance. Just cause you hate your job and are miserable asf doesn't mean to be a bitch to your clients. Weirdo

Staff is excellent. They consult on style as well. Most importantly, Dr. Kim is the most thorough…read morewith her examinations, additionally, sooo kind and honest. I recommend all kids, adults, grandparents, go here for examinations.

The care and attention from all staff members are outstanding very knowledgeable and friendly,…read moreI've seeing Dr. J. Harthan since 2019, I suffer from Sjögren's Syndrome and required transplant of the cornea on both eyes and prevented me from seeing, she recommended the use of scleral lenses took her time to explain my problem and condition of my vision and the way the scleral lens would benefit my vision, I was depending on my family members to guide me places but after Dr. Harthan provided the scleral lens I can move on my own and go places without the help of any oner by my side. I am very thankful for her care and her knowledge and would encourage anyone needing an Optometrist the Glenview Vision Center is your place. I definitely recommend this place. You will SEE the difference

Another top notch exam and great service by Doc, interns and Marylin who are all friendly,…read moreassertive and know their stuff. Had a huge misunderstanding and took it up with BCBS and will be cancelling that shitty insurance as they're contracting as well as with a few other insurance companies that look good on the surface. Not naming names. Doc is the best, he had a sidekick intern as well as office staff there just after COVID. Everyone was super friendly and the new office staff girl was super laid back - the intern explained everything then Doc came in and did his thing. Think of a sporting event - he's there and on the spot. He comes in, does his thing - explains it all and lets the intern go from there. Due to the discrepancy with BCBS I footed the bill myself. He'd also take your old favorite lenses and replace them but remember if the frames are too old (just send pics in and go from there) then you're outta luck. He said about two (2) weeks as they're super busy, sending orders out to labs then other places to get the tints, etc.. Got a call today, end of the day before the holiday. Came in, popped the frames on and everything was perfect. Not sure why people are complaining on here. Doc is one of the top 5 if not top 3 eye docs on the North Shore; and he educates and teaches as well as covers sporting events and all sorts of interesting avenues. Talk about experience, there ya go. In the end I called BCBS today and laid into them. When I'd call to complain initially, they took the insurance complaint against the Doc when it was against BCBS. Called them today and told them to clean up their act, stop the lies and bullshit and drop this so-called claim and listen to the call as everything was documented wrong. BCBS IS horrible.

I've been wearing glasses for many years and, until recently, I haven't felt compelled to return to…read moreany of the eye-wear stores I've been to. In other words, I haven't been a very loyal "repeat customer" simply because I usually felt I was being rushed or treated very impersonally . Whenever it was time for a new exam and glasses, I would stop into any eye-wear store that was close to wherever I happened to be at the time. When we learned that my 10 year old son might need glasses so I decided to stop at this Rosin's simply because it was close to my younger daughter's "Little Gym" class. I was "WOW'd" with the level of service I received from the optometrist and the sales staff. I found them extremely pleasant, knowledgeable and very patience with my questions. I also felt they were genuinely sensitive to my son's questions. They also helped make sure my 5 year old daughter was entertained with their kid's DVD selections during our visits. Unfortunately, boys being boys, my son has had to replace his glasses more than once. I'm happy to say that my repeat visits have all exceeded my expectations. More recently, my daughter also needed an eye exam and glasses, so I took her to Rosin's. I was very happy with the exam and the help we received in selecting the right frames for her! Although I believe there was a change in staff from my first last year, the service and attention has continued to be great! In addition to purchasing my daughter's new glasses earlier this year, I recently returned to replace my son's damaged frames. Both kids really enjoy stopping at Rosin's and they've gotten to know Daisy fairy well, (I believe she's the manager). I find her to be very professional and she's made it "fun" for them and always has a big smile when they walk in. Thankfully, she's been very patient with each of the children and made sure they selected frames they really liked and were within my budget. I will definitely buy my next pair of glasses at Rosin's in Glenview!

Terrible service the worst selection of eye glasses any where the old fella that gives you your…read morepaper work is very out of date I'm sure in the sixtys he was in his element he just had a old time contractors kind of attitude and is pretty incapable of handling the process of taking the print out and putting it in my hand and then one year later I called to get my prescription sent over to Costco because I needed glasses mine broke I don't know what I was thinking because he still didn't manage to fax or email the prescription over and I'm sure it's not going to happen its been 2 days since I requested the lady that gave me the exam was very nice and professional in my opinion did a great job but at the end of the day he just really screwed up the whole thing and continues to do so I recommend her I don't recommend any other thing in that store at all it's really a waste of time

I've never been to a hospital where my Sickle Cell was not monitored. I have issues breathing and…read moream in intense pain. Had to get up and start getting dressed after being avoided for 6 hours straight. I expect nothing less. It's predominantly yt patients, and I know I'm not a priority. So many sicklers die like this and I refuse to. I haven't even seen a doctor, since being admitted

I've been coming to this office to see their retina specialists. The first specialist was…read moreinformative & friendly. Today, I saw Dr Manvi Maker. She was also knowledgable & explained to me what I should be aware of due to my retina problems. Their Office staff is always so nice. Do you know what I really love about NorthShore University HealthSystems? They are recognized as one of the most "wired" hospitals --- which means your medical information is kept online. If I saw another doctor at NorthShore, they don't have to ask me for my allergies, medications, etc all over again. So cool!

Incredibly kind and professional group! They took me in right away for my appointment and did a…read morethorough exam Very happy to have found this place!

2 years ago I called to make an appointment. They took all my information including insurance and…read more said they would get back to me. I am still waiting. Just to see if anything had changed, I called 3 weeks ago and again tried to make an appointment. They gave me the same run around. I don't get it. How does anyone get an appointment here?

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

Simply the best Optometrist office I've ever been to!!! Experienced doctors and staff in a BRAND…read moreNEW facility located in downtown Northbrook. Everything is super new and clean, with the new facility offering twice as many frames and items as the old place. They even fixed the ramps in the parking lot for easier accessibility!!!!