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Des Plaines Eye Care Center

4.0 (10 reviews)
Closed 10:00 am - 6:00 pm

By appointment only

Services - Des Plaines Eye Care Center

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Des Plaines Eye Care Center Eyewear & Opticians Photos

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Review Highlights - Des Plaines Eye Care Center

Highly professional staff, who made sure to always go above and beyond what would be expected from a Optician.

Mentioned in 2 reviews

Read more highlights

Pearle Vision

Pearle Vision

4.3(40 reviews)
6.1 mi
$$

Terrible experience. Initially told me needed two new lens bushings at $40 each but will have tech…read morelook at it. A week later called me and said replaced bushings but needs new bridge and will have to order the part that'll be $200. Another week or so goes buy and they say glasses are ready. I went in to pick them up and the problem wasn't solved. The arms/legs of the glasses were still loose and charged me $200 and did not document what they replaced or fixed. I indicated that they didn't solve the problem and was not happy. They said glasses were fine as they replaced the bridge. I asked them if they did a full assessment of the glasses, and they "said" they replaced the bridge. I said I cannot wear them because they are loose and still flimsy. How do you charge someone but don't fix the problem? I will be filing with the better business bureau especially since I'm a senior. Very Dissatisfied Customer.

I have no issue with Dr. Steve; but with the policies of Pearl Vision as a whole. In brief, I…read moreordered new lenses/frames and needed before a went on vacation, it normally takes 7-10 business days, but it took over a month to receive. After trying to work with manager of store and main headquarters, only was given a credit toward frames for next year; which I don't need. I wanted a credit on the lenses/frames I ordered this year. I don't need new frames next year. Not happy, as I spent over $500 and got no satisfaction. I reached out to fill out a complaint form twice; have heard nothing back from headquarters. Think twice before ordering from Pearl Vision. Not good customer service. Only want your money.

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Pearle Vision
Pearle Vision
Pearle Vision

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Costco Optical - Higher end selections

Costco Optical

4.2(5 reviews)
4.2 mi

Jon went well , he went above and beyond. Modified some glasses I brought in suggested what frame…read morewould be the best for my bone structure. He's incredible. Very through and appreciated !! Thanks ask for Jon he's wonderful!!

I cannot say enough good things about Costco's optical and Dr. Saba Ahmed! Seriously this is a…read morefantastic team. Mike and Ethan in the office were wonderful and conducted an easy check-in and the first part of my eye exam they were so nice and explained everything in great detail. The doctor herself is such a wonderful human. She literally explained everything step-by-step. She was so very patient with me and had me laughing just to relieve my stress. Mary & Arlinda are seriously the perfect team. Mary walked up and down the aisles, looking at almost every pair of glasses watching me try them on and really helping me pick the perfect pair. I love every time she picks something out for me. Her taste is impeccable! Arlinda is so sweet. She fits me for the glasses and double check triple check to make sure everything is perfect. She knew that it was my birthday and is going to try to get them to me as fast as possible. How very nice I know it's not a guarantee but just the fact that she said she was going to try means so much to me. I've worn glasses for 55 years and this is my second year getting glasses at Costco optical in Saint Charles and let me tell you they are my favorite in every way shape and form.

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Optometrist

Des Plaines Eye Care Center - opticians - Updated May 2026

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