I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

5 Stars! I can't say enough great things about Ideal Family…read moreEye Care and Dr. Sylwia Szewczyk! I've received so many compliments on my eyeglasses--they're not only stylish but also perfectly fitted for my vision needs. What truly sets this place apart is Dr. Szewczyk's holistic approach and genuine engagement with her patients. You can feel her care and passion from the moment you walk in. She takes the time to listen and personalize each experience, which makes all the difference. I'm so grateful to have found this gem in Chicago. Highly recommend to anyone looking for high-quality, thoughtful eye care!

Worst customer service - please do not stop by if you don't want to waste your time…read more If you are looking for a good ophthalmologist this is not a place for you.

Everyone was wonderful. From Mary at the front desk, Alec and Dr. Tran doing the eye exam and Dena…read moreordering my contacts and checking out, the entire process was thorough and seamless.

Dr. Eiden was the best there is. Explained options and really cared about discussing needs. Sold…read morepractice and Dr. Tran was in my room for less than 4 minutes. Checked the numbers the tech had measured for the refraction but never mentioned the prism for my left eye (not the eye of concern) so when I went to fill it somewhere else they had to wait for clarification. I had to call back and wait until they told me why they didn't put it in the new prescription and never said why at the appointment. The technician was fine but I personally felt like Dr. Tran was rushing and made no attempt to really answer my questions. It might be the new company that bought out the practice. Quote for new lenses was 600.00 . No, I would not recommend them now, And I will not go back.

Very helpful and efficient. Well organized office, super competent optometrist (my new glasses…read moreare great) and Dr Goldstick is both kind and competent. Highly recommended for care and ease of booking.

This is a review of the office management and not Dr. Goldsrick. Dr. Goldstick completed 2 cataract…read moreremoval surgeries as expected and is a successful surgeon. Goldstick's office manager contacted us 3 times to tell us to write a check or pay cash for procedures BCBS had paid for- months ago paid for. The office manager's demand was so suspect that me and my husband double checked to see if this was a scam, and it was the sketch office manager demanding 10k for procedures that were paid for by BCBS and what ever small co-pay we paid. A shame a good surgeon has an office like this.

Dr. Banna was great. He explained things to me I never had another doctor do. He was very nice and…read morepatient when I asked question. The tech who did a few test before I saw the doctor was great as well. ( I didn't get her name though) she was such a kind disposition. My new glasses are great. Brittney was incredibly helpful explaining the always complicated insurance portion and helping me decided on 2 pair of Ray-Ban glasses. I don't know why I waited so long to use target. Great prices and I even got a " cartwheel " deal out of it.

For starters they could provide better service. I waited a month for my new glasses and finally…read morecalled. The lee time for new glasses was given as 2 weeks. The woman who answered the phone said they were in. I asked her why no one called me. She couldn't tell me. There's more to this story but suffice it to say they are simply not crossing the "Ts". I'm not giving them any more of my business.

Me and my husband took our daughter for a check up for school, the moment we walked in we were…read moreshocked by how cool it was in there, then the lady in the front desk gave her cookies a juice and stuff to color! Her exam was super fun as the doctor make her exam super playful. This place was amazing and I'm so glad we went there

I haven't see Dr.Fahy in a while but he is a great eye doctor ! So friendly and knowledgeable. I…read morerecommend everyone here !!!!

Had an appointment exam with Dr Andrew. Been a while since my last exam. What a wonderful…read moreexperience. Complete exam with a full explanation at each step. Very personable, very easy to talk to. I really enjoyed the visit. Highly recommend this practice. Thank you Doctor Andrew.

It was a first class experience from start to finish. Because I work in the Loop, I have been…read moreseeing various eye doctors in downtown Chicago for years. Because, I was able to work from home one Friday, I stopped in Uptown Family Vision for an eye exam. I immediately noticed a significant upgrade in the equipment used to examine my eyes. Since Dr. Andrew Paik and his wife took over the practice, they upgraded all the equipment and it is now state of the art. As a result, I had the most thorough eye exam in my life. My new glasses in contact lenses have improved my vision. I have such confidence in the process and experience that I'm going to move my family to this practice in 2025.

My 9 year old was complaining about headaches so I took him to my eye dr (shout out to Dr. Daisy at…read morePerspective Eyes in Winnetka). After evaluating my son Dr. Daisy confirmed that his vision was fine, but she was worried that the headaches were being caused by weak eye muscles and thought he could possibly benefit from vision therapy. She gave us some exercises to try at home, but recommended we also look into vision therapy. I did a little research on where people go for vision therapy (who knew there was such a thing?) and made an appointment here for an evaluation at Vision Rehabilitation. We saw Dr. Sorensen in April for a longish (1.5 hours?) appointment which my son didn't seem to mind. At the end she did confirm he would benefit from 16 weeks of vision therapy to strengthen his eye muscles and would also help him from losing his place when reading etc. I asked for a report that I could read thru and possibly use for school accommodations. She promised to get it to me within 2 weeks. 2 months later I realized I never got the report so I followed up and recently received it, which was helpful to pass along to my son's teacher. The thought of adding another weekly appt to my busy kids schedule right now didn't seem appealing so I figured I"d call back in the spring to get this going in the summer. At my son's recent physical our pediatrician recommended we get a second opinion from Lurie before starting the therapy so we just booked with the Dr. he recommended for this coming April (the soonest we could get in). And from there we'll decide on next steps for vision thearpy. If you don't want to go to Lurie overall we had a good experience with this office and Dr. Sorenson seemed to pretty knowledgeable.

Dr Sorenson and the entire staff were amazing! Very friendly and professional. I got an eye exam…read moreand I was in and out. The opticians have great style and found me a pair of glasses that I love!