While I can only speak regarding the specific physician who saw us during our appointment, her…read morebehavior was entirely unprofessional. During the appointment, the doctor was extremely rude and condescending while explaining the patient's eyesight condition. I was shocked by her lack of empathy and her mean-spirited tone. At one point, she even stated, "Why are you here? We are not going to treat your eye condition." We were well aware of the situation, but were attending the clinic for a necessary yearly visit. Furthermore, throughout our visit, the doctor was pacing from room to room while yelling at her staff, which created a very uncomfortable environment. Due to this experience, we will never return to this clinic, nor will we refer anyone else to your practice. I believe it is important for you to be aware of how patients are being treated. (She was an Asian/female) - of course I can be wrong on her nationality she was short.

I had a referral from my ophthalmologist to see "Dr K" for evaluation and treatment of retinal…read moreedema. I would have preferred to go to the hospital based treatment but my Dr. got mad. Well Dr K said I had I had a stroke and must drive to the nearest Emergency Room. My eyes were still dilated and the road wasn't easy to see. Eventually and carefully made it home taking 2 roads and called an ambulance . By the grace of God, I made to the hospital safely where I am now. I had contacted the clinic and reported the situation. "Dr K" called me with a sickeningly sweet apology.

The 40s have brought bags to my eyes among many other joys of aging (i partly blame my 3 children…read more:)). One of my friends mentioned she had a great consultation with Dr. Tamara Fountain about a lower blepharoplasty so I decided to do the same. I also noticed that she was highly recommended on a fb group i had joined all about blepharoplasty, although the pics of people post surgery on that fb group were enough to make me want to cancel my appointment. I was able to get an appointment a few weeks after calling. Her office is conveniently located near my house, which I liked since the other doctors i was referred to were in the city or far suburbs. I was seen within minutes of arriving for my appointment. They did an eyesight test which i wasn't expecting and didn't put my contacts in that morning (and my glasses were in the car). So i highly recommend bringing any corrective eyewear you have. Dr. Fountain did a great job of explaining why i have bags (thank you genetics). She then told me she didn't think I needed surgery for many years and I really appreciated her honesty. She did show me some more post surgery pics to properly scare me about future surgery, but I do appreciate knowing what I would be getting myself into. She suggested looking into med spa treatments and even gave me some names (one located within her office) and said to come back years from now...and in the meantime to send my mom. :) Overall, I was really impressed with the way she explained everything and her honesty. I'd highly recommend if on the hunt for an ophthalmologist.

I would not recommend Dr. Fountain for any eye surgery. After her surgery my eyes were extremely…read moreasymmetrical. It was difficult to find a surgeon willing to attempt a revision to correct the issue caused by the initial surgery and it will take at least two surgeries to improve the asymmetry.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

Terrible customer service. Haven't been able to get a hold of the doctor to discuss test results…read morefor 3+ weeks. Place runs like a factory and you're treated as such.

I find the services offered here adequate however I don't understand how one basic eye exam can…read morecost $347. According to the billing person, $130 of it was for the "contact lens exam." I had one exam by one optometrist and I don't understand how you can tack on another $130 to the $217 being charged for the basic eye exam for a total of $347 for one eye exam. It's a bit of a rip off don't you think?

Been going every year for 3 years…read more Yearly checkup with 930AM appointment. Check in with friendly lady They are very thorough as maybe 5 to 6 different tests. Lose count ! Dr. Christopher Wood is very cordial & professional. He reccommends various actions to keep eyes healthy. He answers all my questions,too. I reccommend 110 %

This is one of the best ophthlamology practices in the greater Chicago area…read more Both Dr. Wood and Prickett have excellent technical skills plus they bring a humanistic approach to their work. They are highly ethical and treat both their patients and staff with the utmost respect. I have been examined by Dr. Wood for floaters. I am developing a cataract (fortunately does not need surgery) but when the time comes I would travel to Arlingon Heights from Chicago. They have the most up to date technology including laser cataract surgery.

I had an urgent eye problem. Called first thing in morning. Office staff was immediately…read moreresponsive and had me come in right away. The nurse "M" (can't recall full name) was excellent for the initial diagnostic procedures. Dr Tritch was outstanding for professionalism, compassion, diagnostics, and reassurance as well as having the staff get me an appointment with a retina specialist that day. Ruby arranged for me to be seen by the retina specialist within an hour. Outstanding care on an urgent basis.

i was first referred by friends who had had cataract surgery with dr. wyse. i found her…read moreintroduction and information 100% out of 100%. she shared nuance and variation that other others did not care to include. the entire team was communicative available and pleasant. dr. wyse was exemplary. i had heard that dr. wyse was good and she is. the thing that stands out for me is that she is impeccably thorough. she was willing to have me come back when review of the testing prior to surgery was not to her level of comfort. this led to changes that have improved the outcome of the surgery. the level of communication to me by all levels of her team were exceptional. electronic medical systems further improved the communications. i will gladly refer anyone seeking my advice as to where to have their cataract surgery performed.

5 Stars! I can't say enough great things about Ideal Family…read moreEye Care and Dr. Sylwia Szewczyk! I've received so many compliments on my eyeglasses--they're not only stylish but also perfectly fitted for my vision needs. What truly sets this place apart is Dr. Szewczyk's holistic approach and genuine engagement with her patients. You can feel her care and passion from the moment you walk in. She takes the time to listen and personalize each experience, which makes all the difference. I'm so grateful to have found this gem in Chicago. Highly recommend to anyone looking for high-quality, thoughtful eye care!

Worst customer service - please do not stop by if you don't want to waste your time…read more If you are looking for a good ophthalmologist this is not a place for you.

You never want to "need" to see an ophthalmologist but this was a great experience. Dr. Thai was…read moreextremely thorough and went through my exact condition and all my options for treating it. He never seemed rushed and wanted to make sure I understood and was comfortable with what was happening. Highly recommend.