Was charged an extra $65 not disclosed after I made the appointment, will contact insurance. Very…read moreunethical!

I always have a great visit when I get my eyes checked. Dr. Warren is patient does a thorough exam…read moreand gives me lots of good info.

Sat on my favorite (expensive) sunglasses. Googled optical shop near me. Deerfield optical was…read moresuggested. I left a message to see if it was possible to get these fixed and Laura returned my call. She suggested I stop by and she would take a look. I went into the shop, which has a huge collection of frames, she had my glasses fixed in a minute for which I am very appreciative. I would definitely go back if and when I need new frames because she was an absolute pleasure. Laura... Thank you again. Faith

The store is conveniently located in the center of town (on the third floor) of an office…read morebuilding, so they're not as easy to find, but they are friendly, helpful and the price was right...

I am a 34 year old police officer that has been plagued with poor vision for most of my life. My…read morewhole family went through LASIK and PRK, but my eyes were too bad for those procedures. I was referred to Dr Epstein in 2023 for a procedure called Implantable Collamer Lens (ICL). As I was tired of my eyes being tired all the time from contacts and glasses, plus the inherent risks of wearing them at my job I pursued the surgery with Dr Epstein and Chicago Cornea. First off, I could not be happier with staff at the offices. They were professional and kind and I rarely had to wait long to be seen. Second off, Dr Epstein was great to work with. He was able to answer every question and I never felt uncomfortable. Now to answer the question about ICL. I could not be happier with the results of the surgery. Within days of the surgery I was able to see "normally", which I had not experienced since I was 8 years old. 14 months later and my eyes are 20/20. I do not experience tired or dry eyes and I do not have problems with bright lights and "haloing" as several of my friends and family experience still from LASIK and PRK. Ultimately I feel the ICL surgery is a life saver for me and my job as I need to be able to see in great detail and in any conditions without fail. If you are not a candidate for LASIK or PRK, do not hesitate to see if you are a candidate for ICL. My only regret is not finding the procedure sooner (it's been around for quite some time).

Three hour wait to be seen for 5 minutes. Don't go! there are better doctors, better placesread more

I went in for a repair and Jenny helped me within minutes and fixed them and they fit better then…read morethey did before! thank you Jenny!

We walked in around 7:45 PM. There were two women working and a very tall gentleman possibly the…read moreoptometrist who eventually came out from the back. The store was completely empty except for us, yet we were never greeted or offered any assistance. One of the women in the back stayed seated and barely looked up from her iPad. The only interaction we had was a quick "goodbye" as we were leaving. Overall, it was a pretty odd experience. I'm not sure why the vibe felt so off, but if I return, I'd likely shop online or visit the Woodfield location instead, where the staff has been much more friendly and accommodating.

Steven Eidt has EXCELLENT rapport with patients, is very easy with questions, and will not make you…read morefeel rushed. Explanations are clear/well focused and analogies are used to clarify. When I was finished with my 1st visit, just recently (11-13-15), I walked out so satisfied I'd found an eye-doctor to keep, and send my family to. Dr. Eidt's assistant "Katie", is amazing. Personable, erudite, and explains things so very thoroughly. Both Dr. & Asst. are empathic, kind people, and Katie, as I mentioned, make a team you cannot beat for eye care! HIGHLY RECOMMENDED! Will suggest practice to friends and colleagues, family is already directed to Dr. Eidt.

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

Someone did contact me and told me that Dr.Eiden had retired about a year ago! Thank goodness,…read more Dr. Allen is no longer there either. "Angie" also asked me to change my rating, but I can't. The lab is the worse, too. Besides breaking every one my old pairs, this lab would take forever (weeks and sometimes months) to send my glasses back to me. My current optical departments sends them back in two weeks!

Overpriced and poor service. They seem to give every test they can to jack up the price. Check…read moreout other places.