Horrible experience at the Chicago cornea consultants in HLP, I made an appointment two months ago…read morefor 9:15 today. I go in and fill out all the paperwork and wait 15 minutes. I'm the only pt in the waiting room but I figure maybe the dr is running late. I go up and ask what the status is for the appointment and Mellisa says it may be 2 to 3 hours." I said did you say 2-3 hours? And she said yeah ... then the other desk admin employee said yeah it's not unusual to wait for appointments for 2-3 hours sir. I said both of you have to be kidding. I said I want to talk to an office manager and they said she wasn't there and I said I will just stand here until someone comes and explains to me why I will be waiting 2-3 hours for an appointment I Made months ago. After another 20 minutes my dr comes out and she looks irritated doesn't greet me and says "come back with me" I said no I want to talk about this out here. I said why do you have staff telling people it will be a 2-3 hour wait for a scheduled appointment and she said I can't come in here and snap my fingers I said what is the reasonable time to wait for an appointment? 15, 20, 30 minutes? fine, but not 2-3 hours that tells me you double or triple booked me in and now I have to spend half a day to be seen that's not ok. She said I was told when I booked the appointment it could take that long to be seen and I asked where in the documents I signed does it say that and I would not have made the appointment if that had been said upfront. I said I do not have a personal problem with anyone there but that their policy of doing this to someone is not ok and they either need to actually tell me people up front or see people in a reasonable time. I did not keep the appointment.

I have been going here for years for both contact lenses and just annual eye check ups. Dr…read more Malooley is awesome. She's so kind and always willing to hear me out and help fix an issue while I have one. The administrative staff here is also very nice. I can honestly say I've never had an issue booking an appointment. The office is clean, spacious and I get seen within a reasonable of time as well. Everyone wears masks and you don't feel like your health is jeopardy when you walk in here. I will continue to come here for all my eye care needs. I would definitely highly recommend this place for anyone who wants good, optimal eye health. I dare say that it is a bit expensive but you get what you pay for here so I believe the services you receive are well worth the money.

Excellent doctor. Unique!!!!!! Over 5 years of care!!!! He…read morewill not talk to you - he will REALY help you! Very few doctors can do what he can!!!! Do not expect many words or explanations. Expect he will do that others - cant!

Horrible individual and doctor. He is jerk and insensitive brut. I had eye injection done by this…read moredoctor. As I never had eye injection done before in my life , I didn't know what to expect and was understandably scared. He rushed through the entire procedure by quickly putting eye drops and proceeding immediately with the injection. When I saw the needle heading for my eye, I flinched on impulse and got yelled by this jerk . The jerk yelled at me " are you fucking nuts" , just imagine doctor yelling this during procedure. I felt excruciating pain as he injected needle in my eye. Once again , he clearly rushed (as he told me that he does 25 of these injections a day) and numbing drops clearly were not working yet . I asked my parents who had multiple eye injections done about what they felt during this procedure , they said barely felt anything. The same was confirmed by others. He is simply jerk and uncaring butcher. Left him immediately and went to another specialist.

Been going every year for 3 years…read more Yearly checkup with 930AM appointment. Check in with friendly lady They are very thorough as maybe 5 to 6 different tests. Lose count ! Dr. Christopher Wood is very cordial & professional. He reccommends various actions to keep eyes healthy. He answers all my questions,too. I reccommend 110 %

This is one of the best ophthlamology practices in the greater Chicago area…read more Both Dr. Wood and Prickett have excellent technical skills plus they bring a humanistic approach to their work. They are highly ethical and treat both their patients and staff with the utmost respect. I have been examined by Dr. Wood for floaters. I am developing a cataract (fortunately does not need surgery) but when the time comes I would travel to Arlingon Heights from Chicago. They have the most up to date technology including laser cataract surgery.

The front desk people and assistants are knowledgeable and very helpfuk. Dr. Hahn is great to work…read morewith. She possesses a rare combination of skills--she is smart, intuitive, friendly, has a keen memory, and is a straight shooter. Today J met District Manager Michele who demonstrates top notch, refreshing leadership skills.

Dr. Anita Han was really great. She is super friendly, personable and explained what each part of…read morethe exam was for. I'm really glad that I found this place on Yelp and I recommended others come here too. The other staff are also great and communicated with me when there was an earlier appointment available that day.

I went to Focused Eye Care based on reviews I read on 'Next Door'. The reviews were spot on because…read moreI had a very positive experience there, and Dr. McHugh is wonderful. She is kind, professional, and really listens to her patients. The support staff is very friendly and helpful too. I highly recommend this practice for your eye care needs.

Dr. Caitlyn McHugh is very thorough and attentive when giving exams. She fully answers all of my…read morequestions and concerns. Her staff is very knowledgeable and always helpful. I would highly recommend Focused Eye Care.

had an extremely negative and frankly alarming experience with the receptionist named Mickey…read more Her behavior was outright rude and aggressive - she constantly interruptedd me, raised her voice, and spoke in a dismissive, condescending tone throughout the entire call. It was clear she has no understanding of basic professionalism or how to communicate with patients respectfully. What made this even more concerning is that she proceeded to collect an excessive amount of sensitive personal information, including my full name, date of birth, address, phone number, and and detailed insurance information - only to abruptly demand my credit card number at the end, without any proper explanation or transparency. This felt highly inappropriate and raised serious concerns about privacy and security. I was left with multiple unanswered questions, but after being treated this way, I genuinely feel uncomfortable and hesitant to call back. No one should feel intimidated or disrespected simply for trying to get information. This kind of behavior is completely unacceptable and reflects very poorly on the entire office. I strongly urge management to address this immediately.

I recently had an eyelid (upper and lower) and brow lift, and I truly cannot say enough good things…read moreabout my experience. From the first consultation through recovery, I felt completely cared for and confident in my surgeon's expertise. The results have been absolutely life-altering. I look refreshed, natural, and like myself again -- just brighter and more confident. I honestly wish I had done this sooner. Every day I feel such great joy when I see myself in the mirror. I am beyond grateful for the skill, compassion, and attention to detail, and I would recommend this surgeon without hesitation. Michele

Went in yesterday because I had a floater. Just wanted…read moresomeone to look at it - they were going to charge me $250! I walked out! Dr may have been all right but office staff was disorganized and didn't have a clue!

I tried to order glasses onlineusing prescription from here and it was flawed had to return. Don't…read moreknow if that's bad prescription or bad PD distance bc they want you to buy from them but yeah not wasting my money n benefits here again. Bye! They also push supplements on you. Just unprofessional n untrustworthy medical office environment reminded me more of car salesmen from staff to DR to the person who checks your fit n PD.

Amazing new practice! Love that we have a member of our community own a beautiful, modern eye are…read moresmall business! Dr. Veronica is absolutely great! She is amazing with kids and very patient with adults. The staff is well trained, and the practice offers all the latest diagnoses and therapies. Absolutely recommended!

Another great local gem! I have been here several times and every time I'm blown away with the…read morelittle things this practice does to treat my family right! The space is bright, clean and inviting.