I've been a customer here since 2003, so this review is long overdue…read more I stopped by yesterday 8/1/2023. One of the tiny screws on the side of my glasses came loose and fell out, and Miguel fixed it right away. I purchased these frames here back in 2020, every time I have been here for new glasses they have a great selection of frames, and everyone here has always been very nice, kind, and professional. The true definition of a five-star experience.

Been using Shawn for years. Experienced, knowledgeable, friendly, and priced right. Moved out of…read morestate, and still come back whenever I need glasses. Won't use anyone else.

Everyone was wonderful. From Mary at the front desk, Alec and Dr. Tran doing the eye exam and Dena…read moreordering my contacts and checking out, the entire process was thorough and seamless.

Dr. Eiden was the best there is. Explained options and really cared about discussing needs. Sold…read morepractice and Dr. Tran was in my room for less than 4 minutes. Checked the numbers the tech had measured for the refraction but never mentioned the prism for my left eye (not the eye of concern) so when I went to fill it somewhere else they had to wait for clarification. I had to call back and wait until they told me why they didn't put it in the new prescription and never said why at the appointment. The technician was fine but I personally felt like Dr. Tran was rushing and made no attempt to really answer my questions. It might be the new company that bought out the practice. Quote for new lenses was 600.00 . No, I would not recommend them now, And I will not go back.

I don't take very good care of my eyes and it is finally to the point where I need glasses. I did…read moremy research and went to my appt. People were friendly and helpful at check in. Showroom was clean and inviting. I could not be happier with the treatment I received from beginning (Dr Udesky was patient and kind in his explanations) to the end (Brian fitted me with a few pairs that now not only look awesome but allow me to see the world in what feels like HD! Thank you to everyone at Northbrook Family Eye Care.

I had a very positive experience with Dr. Udesky and his staff. We moved to the area several years…read moreago and I'm only now updating my medical care team to be more local. Between COVID and having an unreasonable stash of daily contacts, I put off my eye exam for longer than I should have. I really need new glasses, though, and had some urgency around spending HSA money that was rolled over during the pandemic. Scheduling was easy peasy - I made my appointment on the website and received a confirmation quickly, which included instructions on completing new patient paperwork online in advance. I received a text reminder of my appointment the day before. I was greeted right away, given a few additional forms to fill out, and then taken in back for initial testing. I waited in the lobby for a few minutes before my exam with Dr. Udesky. It was a brief wait and, honestly, the highlight of my day because I got to see how sweetly Dr. Udesky and his team interacted with the patient before me - a little girl who appeared to be four or five years old. She wanted her "eye pictures" to take home and they printed copies for her before sending her off with a fist bump. My exam was great and Dr. Udesky was friendly and warm. I asked a few questions about my current daily contacts, whether contacts or glasses would be better while staring at computer monitors all day, etc. He also gave me some helpful insight into my eye health relative to a medical condition and understanding long term care. I'd been on the fence about ordering glasses or going with an Internet retailer but, genuinely, Dr. Udesky offers competitive pricing (at least in this scenario where I was also committed to ordering contacts). Maria helped me choose frames and I'm excited for them to come in, particularly after years of being unhappy with my glasses from another retailer that bent and were misshapen almost immediately. She was knowledgeable, took my feedback into consideration, and selected the winning pair. I suppose I should mention that I don't have glasses or contacts in hand so this could change, but given how positive my experience was, I'm currently a happy customer and glad to support a local Northbrook doctor and his team. (For the record, I was also sent off with a fist bump and an elbow bump so that doesn't appear to be exclusively for the kids.) :)

I went in for a repair and Jenny helped me within minutes and fixed them and they fit better then…read morethey did before! thank you Jenny!

I used to shop at the Warby in the city in Bucktown, and am so delighted to have one closer to home…read morenow. I had such an amazing experience! I bought two pairs of progressive glasses, and apples to apples it was much more affordable than what I've spent at my old doctors office! Thank you for the great experience, I can't wait to get my new glasses!

I just had probably my 6th straight annual visit with Dr. Frohm at Northfield Vision Center and I…read morecan't speak highly enough of him and this practice. Its very easy to make appointments and communicate with the office and the staff is great. Dr. Frohm uses all of the modern technology to make sure you are getting a great exam - not just checking your vision but really the health of your eyes. But the best thing is that he has incredible 'bedside manner'. He explains everything he is testing and why its important and ultimately he treats decisions around your vision correction as a partnership. He advises me on how to balance my distance and reading options and walks through how different lenses might affect me. He's also never looking to 'sell' anything - he listens to the patient and simply makes recommendations. Plus, he's just a really nice person who has ties back to the area/community.

updated review My entire family still sees Dr. Frohm and…read morewouldn't trust our eye care anywhere else. Shala has also been so helpful when we've had emergencies with frames and getting us in for regular appointments. We are so lucky to have found them!

I had a really good experience at this office. I was looking for a new eye doctor because the one…read moreI've had for years was dismissive to my concerns and with my job it's imperative that I can actually see properly. Dr. Han was amazing, she really listened to my concerns, was very personable, and actually spent time to get to know me, unlike most doctors who are in and out. Susan the manager was also really passionate about her job and helped me pick two fantastic pairs of glasses. Although, they don't have name brands like Gucci, Versace, Prada. They have some designers I've never heard of that also have nice frames and I was able to pick something trendy. The office is also spotless and they have fancy new machines I haven't seen at my old school doctors place. Overall great experience and I would highly recommend it.

Loved dr Han .founder and owner of, until last year . I came in for my annual visit. Have my new…read moreprescription done with their lab, however they ruined my frames and some toppers . I did get reinforcement. I made my annual appointment for this year I was told dr Han was only in on Friday, so I made an appointment for late September. Last week I got a call from the office saying I should have received a letter stating they fired me as a client, and told me dr Han was no longer there. So they ruined my frames, they reimbursed me for the error, am I get fired. That's great management? I would be Leary to see the "doctor there" I was a patient since they opened. Beware!!!

Dr. Drey and his staff are second to none! Dr. Drey told me more about my eyes in my first…read moreappointment with him than any other doctor in my 66 years! He is thorough in his examination and listens to what you tell him. My new contacts are here and are just what I expected after my visit with Dr. Drey... wonderful!|

From the owner: Lake Forest Family Eyecare provides full scope general and specialty eyecare for all ages. Dr. Eric…read moreDrey provides general eye care for glasses/contact lenses and specialty care for pediatric myopia management, keratoconus, glaucoma, diabetic eyecare, and urgent eyecare. Glasses and contacts are offered for all ages that include brands such as Oliver Peoples, Tom Ford, Gucci, Prada, and Ray Ban. Dr. Drey also has a second location, Franklin Eyecare, in downtown Chicago. We are looking forward to meeting you and your family.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

Simply the best Optometrist office I've ever been to!!! Experienced doctors and staff in a BRAND…read moreNEW facility located in downtown Northbrook. Everything is super new and clean, with the new facility offering twice as many frames and items as the old place. They even fixed the ramps in the parking lot for easier accessibility!!!!

The 40s have brought bags to my eyes among many other joys of aging (i partly blame my 3 children…read more:)). One of my friends mentioned she had a great consultation with Dr. Tamara Fountain about a lower blepharoplasty so I decided to do the same. I also noticed that she was highly recommended on a fb group i had joined all about blepharoplasty, although the pics of people post surgery on that fb group were enough to make me want to cancel my appointment. I was able to get an appointment a few weeks after calling. Her office is conveniently located near my house, which I liked since the other doctors i was referred to were in the city or far suburbs. I was seen within minutes of arriving for my appointment. They did an eyesight test which i wasn't expecting and didn't put my contacts in that morning (and my glasses were in the car). So i highly recommend bringing any corrective eyewear you have. Dr. Fountain did a great job of explaining why i have bags (thank you genetics). She then told me she didn't think I needed surgery for many years and I really appreciated her honesty. She did show me some more post surgery pics to properly scare me about future surgery, but I do appreciate knowing what I would be getting myself into. She suggested looking into med spa treatments and even gave me some names (one located within her office) and said to come back years from now...and in the meantime to send my mom. :) Overall, I was really impressed with the way she explained everything and her honesty. I'd highly recommend if on the hunt for an ophthalmologist.

I would not recommend Dr. Fountain for any eye surgery. After her surgery my eyes were extremely…read moreasymmetrical. It was difficult to find a surgeon willing to attempt a revision to correct the issue caused by the initial surgery and it will take at least two surgeries to improve the asymmetry.