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    Focal Point Eyecare

    4.9 (46 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Focal Point Eyecare

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Focal Point Eyecare Photos

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    5 years ago

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    2 years ago

    I've been going to Focal Point Eyecare for over 5 years. Dr Han is great and the staff is incredibly helpful.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Focal Point Eyecare

    What is the cost for an eye exam with contact lenses?

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    Review Highlights - Focal Point Eyecare

    Han listened to my concerns, needs, and even helped me try different prescriptions.

    Mentioned in 28 reviews

    Read more highlights

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    Zeifert Eye Care

    Zeifert Eye Care

    (31 reviews)

    $$

    Zeifert has been at the Renaissance place for several years and I have always admired them from the…read moreoutside. The storefront looks lovely and inviting. We finally had an opportunity to visit Zeifert when my husband decided to get a new pair of glasses. There was no need for an eye exam so we only experienced the store portion. It is as lovely inside as outside. Clean and organized. The bad: The initial portion of our experience was awkward - it took them a moment to start talking to us and then they were very focused on getting all the details of my hubby's insurance. The lady who was dealing with us kept asking her co-worker if she found the insurance info yet, if she can confirm it, is it there, does he have insurance, do you have it, did you find it...? I am really not sure why was this so important as the insurance only covered small percentage of the glasses cost, we still had to pay most of the total price. The good: Once she confirmed the insurance details, her demeanor changed, she smiled and started helping us choosing the frames. From then on, our experience was great. They have a nice selection and it took us a while to settle on the winner. They even had his prescription strength in stock so we were able to have the complete glasses at home that evening. Prices: It is hard to judge if the prices here are much higher than at any other eye glasses store, however based on the location I would say yes. Definitely not a bargain place :) Overall: If price is not a deciding factor, I would recommend Zeifert for your eyeglasses needs. Hopefully they will learn to provide good customer service from the very beginning, regardless of your insurance ;)

    I was seen today for an emergency appointment. I did not have an appointment but Dr. Zeifert manage…read moreto see me practically with no wait. She meticulously examine my eye, took care of my problem and provided me with outstanding care and guidance. Very friendly staff, highly recommend her! Sergio Rubinstein

    Pearle Vision

    Pearle Vision

    (40 reviews)

    $$

    Terrible experience. Initially told me needed two new lens bushings at $40 each but will have tech…read morelook at it. A week later called me and said replaced bushings but needs new bridge and will have to order the part that'll be $200. Another week or so goes buy and they say glasses are ready. I went in to pick them up and the problem wasn't solved. The arms/legs of the glasses were still loose and charged me $200 and did not document what they replaced or fixed. I indicated that they didn't solve the problem and was not happy. They said glasses were fine as they replaced the bridge. I asked them if they did a full assessment of the glasses, and they "said" they replaced the bridge. I said I cannot wear them because they are loose and still flimsy. How do you charge someone but don't fix the problem? I will be filing with the better business bureau especially since I'm a senior. Very Dissatisfied Customer.

    I have no issue with Dr. Steve; but with the policies of Pearl Vision as a whole. In brief, I…read moreordered new lenses/frames and needed before a went on vacation, it normally takes 7-10 business days, but it took over a month to receive. After trying to work with manager of store and main headquarters, only was given a credit toward frames for next year; which I don't need. I wanted a credit on the lenses/frames I ordered this year. I don't need new frames next year. Not happy, as I spent over $500 and got no satisfaction. I reached out to fill out a complaint form twice; have heard nothing back from headquarters. Think twice before ordering from Pearl Vision. Not good customer service. Only want your money.

    Optometrists of Lake Forest

    Optometrists of Lake Forest

    (11 reviews)

    The doctors and staff at this office in particular are exceptional. They really take the necessary…read moretime to listen to the patient and understand their needs. They are more than willing to try different options and adjust prescriptions as needed. Appointments run on time, and the office is very clean and spacious.

    I am pleased to announce that the eye glass hunt for my son is finally over! Glasses have now…read moreofficially been ordered, and in two to three weeks we should have them. My son is looking forward to feeling like a hipster in his new Ray-Bans, and we're thrilled that we were able to utilize our VSP insurance to the fullest. Shopping for glasses at this particular location couldn't have been easier, and it really helped that we came in knowing what we were looking for. They didn't have my son's frames in stock, so they custom ordered them. Since we had to use our VSP insurance, they will go to a VSP lab before being shipped back to the store. It will be well worth the wait, because our insurance saved us a significant amount of money. We saved hundreds. And, no upselling whatsoever. I'm so glad we found this location! The office itself was very clean and Covid safe. They took our temperatures, we filled out a questionnaire, and everyone was wearing masks. We were in and out in no time at all. I'm sorry I forgot the name of the lady who helped us out, because she was amazing and took care of everything for us...including the LensCrafters hold on our VSP account (per prior review). Onsite parking lot. We'll be back for son #2...it's a twin thing!

    Focal Point Eyecare - optometrists - Updated May 2026

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