I went to this location to get my prescription filled. I chose a fun pair of frames. Upon receiving…read morethem, I noticed the fit wasn't quite right. I went back and showed Phyllis the area that wasn't right. She went ahead and ordered different sized frames. I went in today and after trying on additional frames, I decided to ask for a refund. I apologized for being so difficult with a fitting but we know what we want. Phyllis was very kind and refunded without hesitation. This is an excellent business run by professionals.

Corner Optical is a wonderful boutique. Great staff, nice frame selection including custom options…read morebecause the owner Kevin Count is actually a frame designer as well as an optician. If you are interested in the art/craft/science of making frames, this is where you need to be. Kevin offers a 2.5-day intensive that will leave you impressed and inspired especially for those who truly want the nuts and bolts of it all. If you are an enthusiast interested only in learning more about the process of framemaking, you can enjoy this class too. Basically, concerning eyewear, Corner Optical has something for everyone. ​

My appointment was April 21st. It is May 30th. I still do not have either prescription issued at…read morethat visit, and I still do not have my PD values. The glasses Rx: I told every person I encountered, front desk, the doctor, sales staff, that I was paying out of pocket and ordering frames online. I explicitly and repeatedly requested my PD values for exactly that reason. It took a full week after my appointment to receive my lens prescription at all. When I followed up about the missing PD values I was told they never measured them because I wasn't buying frames in-office, and that I would need to come back for a separate appointment. I made my intentions clear at the only appointment I had. That information was ignored. The eye drop Rx: Specialty compound, originally sourced from an apothecary. I was told the doctor would call when ready. She never called. More voicemails. More unanswered emails. When I finally reached someone, I was told it would now route through CVS like any standard prescription. I waited two more weeks. CVS called me, not the office, to say the doctor had never sent pre-authorization. FIVE WEEKS AFTER MY ONE AND ONLY APPOINTMENT. This is not a bad day or an off week. This is a practice that does not follow through on calls, on emails, on prescriptions, on its own commitments. Every failure here is administrative, entirely preventable, and the cumulative effect has impacted my health. Screenshots attached. The timeline speaks for itself. If you have the time, persistence, and stamina to chase a medical office for five weeks across eight unreturned contacts, you might eventually get what you're owed. Most people don't. Find somewhere that treats your care like it matters.

Andreas and his teammates took real good care of me. I bought in these foreign frames I purchased…read morefrom Japan; and they were able to get them fitted with my prescription in a week's time; as of this review no problems or issues with the prescription inside the frames.

I wish I had found Dr Randall earlier--she was great. I had a quick eye exam, my prescription is…read moresharp, and she was so positive and genuine to interact with that I want to recommend her to anyone who needs an eye exam.

The best! My children and I all see Dr. Randall. Great doctor, great manner.read more

My daughter had broken her glasses and we were heading out of town. To make matters even more…read morechallenging, we were coming up on a holiday and a weekend! The polite staff was able to quickly get my daughter in for an eye appointment; it had been over two years since her last exam. Dr. McHugh was thorough and patient as I asked questions. Once my daughter picked out her frame we thought we were ready to go-smooth sailing but the Wauconda location did not have anyone in their lab this particular day. The optician reassured me and quickly made a call to their Round Lake location. The lab had the frame but not the lenses and since it was the day before the holidays the lab personnel wanted to cut out early. By now we had left the store and the optician said she would try to do what she could but we were probably looking at 3-4 days before we would have the glasses. Sometime had passed when my phone rang. The Wauconda optician said that if we wanted to come pick up the frame and lenses, the Round Lake lab personnel would wait for me. Wow! I know he wanted to leave, it had been slow for the lab at that location and it was becoming late afternoon the day before the holiday. Who wouldn't want to cut their day short? We dashed up there where the gentleman from the lab was awaiting our arrival. He said it would take about an hour. An hour! He had waited for us about an hour already. So, two hours he stayed and waited and worked with us so that my daughter could have glasses over the long (2 weeks) holiday weekend! I would highly recommend Accuvision in Wauconda and Round Lake. My experience with the doctor and all of the staff was above and beyond quality service! We have been customers for many years now and have always been treated exceptionally! Please keep up the superb customer service. It will always win over the customers! Thank you Wauconda Accuvision for your fine service and prompt attention to help us out. I do appreciate what you all did. I want to put a P.S. here. Even though we had an appointment, we still waited 30 minutes plus to see the doctor-I don't understand that. I guess you don't REALLY know how long each individual appointment will take.

I had a really great experience with the Optometrist. My issue is with the front desk staff and how…read morerude they are and unprofessional. Let me start by saying I read my insurance policy on my insurance website and then booked the appointment through my insurance provider saying this location was covered in my insurance network. I knew before arriving my insurance plan covered contacts and glasses. When I asked the front desk staff she looked at me and said "most people only get glasses or contacts so just pick out glasses as the best bang for your buck." Cool, so I pick out my glasses. As I'm doing so she pulls up my plan and tells me I have coverage for neither contacts or glasses. I try to explain to her that I work for a multi billion dollar pharmaceutical company and I'm definitely covered. I proceed to take out my company phone and look up my coverage again; where it tells me I'm covered. I look at my paycheck where I've been paying for eye insurance all year. I'm throughly confused. The two other front desk staff proceed to sing and mess around while I try to talk to the other women that thinks I came here with no insurance. The receptionist is the only person helping by calling my insurance company. After getting everything cleared up and experiencing what was the most unprofessional experience in a doctors office. I get my bill. Guess what I was covered for glasses and contact. Next time don't walk up to the customer and tell them that they are not covered until after you've called their insurance agency. Thanks.

i was first referred by friends who had had cataract surgery with dr. wyse. i found her…read moreintroduction and information 100% out of 100%. she shared nuance and variation that other others did not care to include. the entire team was communicative available and pleasant. dr. wyse was exemplary. i had heard that dr. wyse was good and she is. the thing that stands out for me is that she is impeccably thorough. she was willing to have me come back when review of the testing prior to surgery was not to her level of comfort. this led to changes that have improved the outcome of the surgery. the level of communication to me by all levels of her team were exceptional. electronic medical systems further improved the communications. i will gladly refer anyone seeking my advice as to where to have their cataract surgery performed.

Had cataract surgery on both eyes. Was well informed and process went smoothly. Excellent…read moreconsultation and personalized service. Aside from an old phone number, which was corrupted immediately in their system, all went well. Highly recommended!

The doctors and staff are so helpful. My eye exam was thorough and /dr. Heimlich took the time to…read moreuse the Optos and dialate my eyes. Excellent care there!!

Buffalo Grove Eye Care Center is an outstanding eye care center let by Dr. Heimlich. He is…read morethorough, professional and personable. My wife and I have been patients of Dr. Heimlich for many years and have always found him and his staff to be supportive and knowledgeable.

From my visits here, I don't feel it's like a chain business, it feels more like a small town,…read morelocal business. They're so helpful and nice here. Quite a few people came in during my daughter's check up and the guy at the front desk (wish I knew his name) was just smiling and helping everyone. The doctor that helped us, Dr. Drnek, was very sweet. It's just nice to have good service and excellent customer service to go along. It's a small little store, by the way. They have great name brands like Coach and Tori Birch, but just not a lot to choose from. But I'll be back!

Maritza was very helpful in helping me replace my prescription sunglasses! She gave me good advice…read morein choosing the tint and frames, and was very accommodating when I explained that I am sensitive to polarized lenses. My husband has always gone there for his prescription work glasses and has always been very happy with quality and customer service. Maritza worked with our insurance and coupons to make our purchases affordable. They have a large selection of frames. While waiting, it was reassuring to hear the friendly and professional interactions with other customers. Very highly recommended.

This review is LONG overdue! When my baseball-trauma-induced cataract got bad enough to require…read moresurgery, my optometrist (and close personal friend) recommended Dr. Wolin as the opthalmologist he would have perform the surgery on himself or a family member. When I pressed him further, he said that there are other good doctors for the task, but Dr. Wolin has the uncanny ability to get the lens prescription right the first time. That sealed the deal for me, Dr. Wolin it would be. I had my surgery on February 4th, 2013. My vision in my left eye was perfect the day after the surgery, and has remained so ever since. I may not think about it every day, but there is not a week that goes by when I don't think of, and silently thank, Dr. Wolin for giving me the gift of nearly perfect 20/20 far vision in my left eye. He is the BEST at what he does, in my experience. And I echo the experience of one of the other review posters - there was absolutely NO pain associated with this procedure! My wife and I took a limousine from Dr. Wolin's office to the operating suite, and then back again. This was a very calming and classy way to travel back and forth to the procedure, and I would recommend it if at all possible for you. Now on to the office...his partner, Dr. Dominguez, is who I saw mostly for my follow-up. He is thoroughly knowledgeable and professional, and also VERY easy and pleasant to talk with. And as for the nurses and technicians and administrative members of the team, I always found them very professional, friendly, and helpful. As far as the wait is concerned, I never found it unduly taxing, and it is the price one pays when one has as one's physician one of the very best at what he does! Seeing a waiting room filled with patients is the first clue you get, that you are in the right place. So Dr. Wolin, thank you again for the amazing impact you have had on such an important aspect of my life - Gray Smith

Excellent care received here. The only issue I had was with the staff and the types of insurance…read morethey accept. Over the phone, they said one thing, and in-person, they said another. Had to pay out of pocket, which was frustrating.