The front desk people and assistants are knowledgeable and very helpfuk. Dr. Hahn is great to work…read morewith. She possesses a rare combination of skills--she is smart, intuitive, friendly, has a keen memory, and is a straight shooter. Today J met District Manager Michele who demonstrates top notch, refreshing leadership skills.

Dr. Anita Han was really great. She is super friendly, personable and explained what each part of…read morethe exam was for. I'm really glad that I found this place on Yelp and I recommended others come here too. The other staff are also great and communicated with me when there was an earlier appointment available that day.

Last year I spent about 7 months visiting various optometrists, just checking out their shops and…read moregetting a feeling for the vibe of the place. I like a very particular style of frame and I was struggling to find it anywhere. I also was struggling to find a place that was welcoming. I live in the city but my parents still live in the suburbs so after exhausting every option within a 4 mile radius of my apartment, I decided to venture out into the suburbs. I walked in and I was immediately helped. I told them I was looking for frames and I only wanted an appointment if I could find the frames. They said okay and they helped me try dozens of frames. The lady went through her entire inventory and pulled out everything that was in the style I like (a thin, rectangular frame with a wire rim that goes around the entire lens). While this was a frustrating experience, the lady knew her inventory and knew there was something for me. What I liked about the inventory is that they had a mix of designer and non designer frames with a point to have a range of styles. We found my frames after about 30 minutes of trying then on my face (at this point, in my 7 month hunt for new glasses I had tried approximately 100 frames). So I bought the frames and scheduled an appointment. The doctor was great (Dr. Heimlich). He was a very thorough doctor who spent more time with me than other doctors have in the past. When he found out my preferred brand of contacts was being discontinued, he listened to me and what brands I had tried before and helped me find a new brand to try out. My father noticed how wonderful they treated all their patients and he ended up shopping for lenses and setting up an appointment for himself. The rest of my family is also setting up their own appointments based on our experience. This isn't one of those big box stores where they don't take notice of you. This is the kind of place where everyone in the office works to help you out. I don't think I can ever go back to one of the chains again. The equality of care and service here is amazing.

Buffalo Grove Eye Care Center is an outstanding eye care center let by Dr. Heimlich. He is…read morethorough, professional and personable. My wife and I have been patients of Dr. Heimlich for many years and have always found him and his staff to be supportive and knowledgeable.

Yes, there are plenty of Pearle Visions near me, I choose this location because of Dr. Kulbak…read more(formally Windy City in Bucktown Square, Chicago). There is plenty of parking since it is located in the Woodland Commons Shopping Mall. Her staff greeted me as soon as I walked in. The check-in process was swift and simple. She was thorough with my eye exam and took the time to answer my questions. They carry a variety of brands of frames and the staff was helpful in assisting me in finding the exact frame I want. I was very happy with the service and experience. I am truly appalled by some of the low rating reviews. Eye exams and eyewear can be costly especially with add-ons and features. I don't think it's fair to give a one-star review or complain about the experience because of the cost.

I walked in over the holiday weekend with a pair of glasses that I had accidentally broke. I did…read morenot purchase them from Pearle but they were the closest eyeglass store to my house so I figured I would try to get them fixed there. The manager, Sultan, helped me right away and repaired my glasses within 30 minutes. He was super helpful and friendly and I would definitely go back as a customer in the future.

Not sure why everyone is moaning about the office staff here. I had no issues. Came in on time, a…read morelittle ahead of my time actually and they seated me after taking my info. There were no rude monster ladies at the desk, they were actually pleasant fast and efficient. The office is very busy today. Maybe don't expect small talk for days at the counter? The counter is all business do it fast and move forward. From there I waited for a surprisingly short time. Was called back to the examinations area, they did the eye retina measurement then took me to a private exam room, now there's some light cosmetic damage on furniture and surfaces but nothing significant or functional damaged. The entire diagnostic suite is in working order and all equipment works as expected. Sometimes changing equipment that I trust being put into my eye is things I'd rather just left alone if they are in working order. Don't change what just works. The clinicians are all pleasant and are relatively conversational but again, this is a busy high volume clinic, you came to get your eyes examined for a prescription. You came for a procedure. If you're grading the place on how much they talk then go somewhere smaller where they can accommodate more consultation time. Here you're going to need to be fast and efficient or they will feel awkwardly fast and hurried to you. There are no clinical concerns against their care. They clean equipment prior to each use, they check comfort levels and adjust lighting and comfort items as needed. Requests are typically honored (I requested before my visit that I do not do dilation in a common room so they let me keep private exam suite for the entire visit). I've been going to this and their Barrington office since before COVID-19 and I have no plans to change my vision service provider any time soon. Now, the gritty. But this is an EYE CLINIC AND SURGERY CENTER. It's not an eyeglass shop, the eyeglass shop is horribly overpriced. But who cares! They print your prescription anyway! Just fill it at an outside optical shop. Great eye clinic, optical shop is just there for theatre and if people got big wads of money to burn or Lamborghini insurance. Other than that I fully recommend this office. And this is coming from an autistic needlephobic who screams at the sight of needles.

So far so good with my cataract surgery by Dr. Kiernan. Surgery is never fun but now I can…read moreactually see without glasses. He was my "second opinion" doctor and I'm so glad I always do that. The office seems to run like a well oiled machine. Everything was explained very well (which was the reason I chose this surgeon).

Finding a doctor/professional service is hard whether it is a dentist, eye doctor, regular doctor,…read moreetc. It is very personal when it is in regards to your health. After moving to Arlington Heights a few years ago, it was time find a new eye doctor. Based on some reviews and the fact they took my vision insurance, I decided to try Alan Optical. I called to make an appoint and the staff is very friendly. They send you a text message the day before to remind you of your appointment. I have had both Erica and Keith and both have been excellent. I have been going there for the past three years and they are always on time. I hate when doctor's offices run behind schedule by a long time. This is not the case here. I order contacts through them and they provide rebate information and will also send you a text message to pick them up. They are also willing to ship them to you if you would rather go that route. Overall, the staff is very friendly and make everything easy to understand. As long as I live in the area and they continue to take my vision insurance, I will continue to use them for my eye doctors.

I wish I never went to this place. I went to Alan Optical because they are in network with my…read morevision insurance, which I pay a lot for. I went to Alan Optical on 11/10/25 and although I only went over my frame allowance by $25 I was charged and paid (stupidly) $807. I thought...well maybe there will be an adjustment when I get the EOB. The EOB dated 11/25/25 says I owe $375 so I call Alan Optical and they say, oh, this was billed wrong. We just dont know how much we owe you. We will work on it. They apparently rebill because on 3/9/26 I get a NEW EOB saying I owe $80. I call Alan Optical and they say the EOB is wrong and tbe insurance company (who THEY contracted with) is notoriously difficult to deal with. I explain my frustration and I'm told basically to go pound sand. She literally told me "you're acting like this is my fault." I have emailed both EOBs and made calls and I have to deal with the fact that I got ripped off. Beware.

Dr. Cohan is the nicest doctor I have ever met in my life. So friendly, welcoming, and thorough. He…read morecame highly recommended and I see why.

Dr. Pott is simply amazing! Never before have I had such a thorough exam and consult. She and her…read moreteam were gracious and really took time to discuss my needs. This practice is an absolute gem and a rare find...definitely going back and recommending her to everyone I know. Not enough superlatives for Dr. Pott and her staff. Five stars all the way!

My husband was referred to Dr Margolis for post concussion symptoms including excess convergence,…read moreheadaches and extreme dizziness. After living with these symptoms for over 3years, we decided to pursue vision therapy. Miracles do happen! After use of prisms in his eye glasses and several weeks of vision and vestibular therapy at Dr Margolis' office with Christine, his life has changed for the better! These therapies really do work! Dr Margolis should be commended for his thoroughness and expertise! HIGHLY recommend this practice!

Update: My son graduated from vision therapy Spring of 2019. Following a head injury that left him…read moreunable to read, I'm thrilled to report that he is not only reading but has returned to excellent grades in school. Vision therapy is challenging but there is no better team than Dr Margolis and staff. Everyone in that office is dedicated to helping people and we will miss seeing them!

i came to this place for first time and was very impressed with the service provided by Alena. She…read morewent above and beyond helping me picking and trying numerous frames and patiently explaining how to choose the best frames and lenses personally for me. That kind of attention to the customer is so rare these days. Thank you, Alena!

Very precise w exams! Excellent customer service! Def will b my primary eye doctor now.read more

Amazing new practice! Love that we have a member of our community own a beautiful, modern eye are…read moresmall business! Dr. Veronica is absolutely great! She is amazing with kids and very patient with adults. The staff is well trained, and the practice offers all the latest diagnoses and therapies. Absolutely recommended!

Another great local gem! I have been here several times and every time I'm blown away with the…read morelittle things this practice does to treat my family right! The space is bright, clean and inviting.