Had my first exam with them a few weeks ago. Very impressed with the thoroughness of the exam and the doctor's explanation of astigmatism. Office staff is consistently friendly and professional. Haley immediately emailed me the invoice when I realized I hadn't used my HSA card. When I picked up my glasses the next week, Mikolai was very helpful fitting them. read more

Never had a problem. Although they got email of displaying cheaper frames. You have to ask and they bring out a trunk with cheaper frames

I wish I never went to this place. I went to Alan Optical because they are in network with my vision insurance, which I pay a lot for. I went to Alan Optical on 11/10/25 and although I only went over my frame allowance by $25 I was charged and paid (stupidly) $807. I thought...well maybe there will be an adjustment when I get the EOB. The EOB dated 11/25/25 says I owe $375 so I call Alan Optical and they say, oh, this was billed wrong. We just dont know how much we owe you. We will work on it. They apparently rebill because on 3/9/26 I get a NEW EOB saying I owe $80. I call Alan Optical and they say the EOB is wrong and tbe insurance company (who THEY contracted with) is notoriously difficult to deal with. I explain my frustration and I'm told basically to go pound sand. She literally told me "you're acting like this is my fault." I have emailed both EOBs and made calls and I have to deal with the fact that I got ripped off. Beware. read more

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In this day and age it is a very rare occasion when you can actually expect and receive service at a Drs. Office at your appointment time. That is what I like about Alan Optical, and that is just a plus since I have been going there at a minimum of once a year for over 20 years. I cant imagine going and seeing anyone else other than Dr. Keith Mihaly or his associates. Dr. Mihaly is very personable, takes the time to understand and help resolve any issues and is very perceptive to anything he might find and to provide a solution! I value his perspective and opinions. I also really like the office staff who have always been very helpful and assisted me with selecting new glasses . I highly recommend Alan Optical to anyone looking for quality service and not a cookie cutter franchise store! read more

The doctors here are very nice but the process of buying and trying on glasses can get annoying. I usually have a certain look and price in mind but the workers often encourage you to try out different styles and vary your budget. I tend to prefer a quicker visit, so that can get frustrating if you want to have a more efficient experience. They do clean your glasses during visits and give you a once-over to see how they fit. Oddly, the worker told me that the glasses looked a little crooked. I handed them back to her to adjust and she said it's a "little better." Definitely not a promising note to leave the office with. Hopefully the workers in that area work to boost confidence and make adjustments that actually fix a problem. Nonetheless, the actual time with the doctor is worthwhile. read more

Alan Optical - Optometrists Near Me - Buffalo Grove, Illinois

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I'm very surprised at the negative reviews. My husband, mother and I have all been patients of Dr. Mihaly for many years and have always been 110% satisfied with eye exam, frames, lenses and follow up. I urge those naysayers to try again and speak to the doctor(s) about your past experiences. I'm sure they would be surprised to hear about them. read more

I had been a patient of Dr. Mihaly for over two decades. Over the past several years, I developed cataracts and needed surgery. Dr. Mihaly recommended one, whom by now I'm pretty sure he has a "deal" with.... Based on my own research and recommendations from friends, I chose a different surgeon. Not long after the surgery, I had an eye situation that I needed help with. When I called Dr. Mihaly, he told me to call my new doctor! It has been made clear to me by Dr. Mihaly and his office staff that I'm no longer welcome as a patient. Today, I went there with broken frames that I had purchased at Alan Optical, they made zero attempt to help me. I had planned on continuing my eye care here... but, after today... nope!! Gonna take my business elsewhere!!! Find an eye professional that truly cares about his patients!! read more

I had a good experience with my eye exam but the office upsold me on +$800 contacts as a first time contacts wearer. I was making the purchase over the phone and am a little disgusted how I felt taken advantage of by this. I didn't know contacts regularly go for much cheaper online and they were not forthcoming on giving me my contacts prescription. Not pleased. read more

I bought prescription Ray Ban sunglasses at Alan Optical. Sean helped with the purchase and was super helpful. When I came in to pick up the glasses, we had a hard time getting them to sit right on my face. Sean was incredibly patient and had great attention to detail. He worked on them with me for 20 minutes straight until they were finally perfect. Sean is the best! read more

I went here for years and thoroughly enjoyed going there. I probably would have gone blind if it weren't for Dr. Sheade! Within this past year, I severely damaged my eye health from colored contacts and the receptionist there did not let me live it down and mocked me in front of other patients after every check up I had. She also was suggesting for me to buy eye drops my optometrist specifically told me NOT to get. When my eyes mostly healed and I was able to finally wear regular contacts again she asked me "do your eyes feel better after your dumb mistake?"..... contemplating never going back. read more

Finding a doctor/professional service is hard whether it is a dentist, eye doctor, regular doctor, etc. It is very personal when it is in regards to your health. After moving to Arlington Heights a few years ago, it was time find a new eye doctor. Based on some reviews and the fact they took my vision insurance, I decided to try Alan Optical. I called to make an appoint and the staff is very friendly. They send you a text message the day before to remind you of your appointment. I have had both Erica and Keith and both have been excellent. I have been going there for the past three years and they are always on time. I hate when doctor's offices run behind schedule by a long time. This is not the case here. I order contacts through them and they provide rebate information and will also send you a text message to pick them up. They are also willing to ship them to you if you would rather go that route. Overall, the staff is very friendly and make everything easy to understand. As long as I live in the area and they continue to take my vision insurance, I will continue to use them for my eye doctors. read more

Dr Mihaly is professional, knowledgeable and friendly. I look forward to my annual eye exam. The office staff is helpful and efficient.

I am very pleased with the quality of eye care from Dr. Mihaly. The exam is the most thorough I have received The staff is amazing in getting an appointment for me that works with my schedule. I most definitely have recommended highly this practice. You will not be disappointed. read more

We love Alan Optical. We feel like family there from everyone who works there, including the doctors! The exams are so thorough, using the latest technology, they are so helpful when it comes to choosing glasses, and listen when you speak of your needs. Just a great place! read more

Great service, quality care. Very through exam, all questions were answered, they even took the time to help me pick out frames.

We LOVE Alan Optical!!!! My husband has been coming to them for 15 years!!! I have been going to them for about 5 years. Their staff is friendly and professional and the optomotrists are wonderful! I usually like to see the female doctor, very friendly and personable. The front staff is great, and very friendly! They have a great selection of eyeware and work with you to find what looks great on you! We love Alan Optical and will continue to give them our business! read more

My wife and daughter went there and said it was great, so I had to try it out. Great exam by Erica that was thorough and she answered all my questions. Front desk is efficient and helpful. Melanie in billing is the best. I hate dealing with all insurances, and ours isn't easy, but she handles it well. She takes care of things and keeps me informed. Visit and you won't be disappointed. read more

Dr. Mihaly is the best. As a new patient, he found a serious eye issue and made an immediate (same day) referral to a retinal specialist . He and his team followed up about my treatment and continue to be involved in the coordination of my care. I could not ask for a more caring or professional eye doctor. He is wonderful and I highly recommend this office for routine eye care. read more

Doctor is booked 3 weeks out. Granted, every one wants to use their benefits in December. I got eye exam elsewhere. However, I went to Alan to get glasses. I was greeted by Nana. With her help I was able to find a great pair of Glasses. I have a large head, thus, only Dragon worked. I am happy so far. Now patiently waiting for new glasses to come in. read more

My husband and I have been coming here for 2 years and with each visit we have experienced the utmost professionalism and highest level of customer service. Weather it be for an exam or glasses adjustment, they are always friendly and do an excellent job. We are extremely pleased with our experience each and every time. read more

I have been seeing Dr. Mihaly for a few years and he is the best! He is super knowledgeable and very open and honest with you. He will work with you with your pre-existing conditions and the staff is great to work with when it comes to insurance and finding you affordable glassware!. read more

Alan Optical is the best. Hi tech equipment for the best exam you can get. Saw Dr. Erica Kosiba and she was great and very patient with all of my questions. The ladies in the office are the best. Always there to help out with any issues you may have. They are the best staff you will ever meet. read more

I have been a Patient of Dr. Mihaly for over 20 years Dr. Mihaly is by far the best Optometrist I have ever gone to. He is Very knowledgeable and extremely smart. He is very kind and patient and takes all the time that is necessary to review my examination and how to address any problems or questions. His staff on the Optical side is fantastic and know how to assist patients in selecting the proper eye glass's and Contact Lens. Dr. Mihaly is the best Optometrist and his staff is great. read more

Dr. Mihaly is more than just an eye doctor. After having seen, literally, hundreds of doctors over a five year span for debilitating symptoms no one could diagnose, Dr. Mihaly's patience and knowledge revealed that severe dry eyes was a primary reason for those symptoms. His diagnosis and treatment plan gave me my quality of life back. If I could give him more stars I would. read more

I have been coming to Alan Optical for more than 20 years and the level of service has never dipped below superior. No matter which doctor I see I get professional, competent care that is never rushed and they are wonderful with my kids as well. Honestly though, the ladies at the front desk are one of the biggest reasons I give them 5 stars and go back year after year. They are always friendly, willing to figure out my insurance and explain coverage to me. They take time with my kids to choose glasses and assess the fit and offer reassurance. They can answer any question I have thrown at them and they were willing to order frames for me in a color that did not have in stock. They are also patient and never make me feel like I am taking up too much of their time. This office makes going to the eye doctor a pleasant experience rather than just another chore. read more

As a first time client, I was made to wait 30 minutes before walking out. No one was at the front desk and no one spoke with me during that time to offer an explanation. Needless to say, I'm taking my business elsewhere. read more

You can always count on Alan Optical for great customer service, quality, in style glasses, and a knowledgeable staff. I've been going there over 20 years and I've never been disappointed. I highly recommend them for glasses and contact's. read more

I have been seeing Dr. Mihaly for almost 20 years! I got my first pair of glasses from him as an awkward pre-teen. For all these years, the staff is consistently excellent and Dr. Mihaly is patient and does a great job of educating his patients. I would highly recommend Alan Optical to anyone! read more

The staff is very friendly and helpful. They have just expanded to a larger location just down the street from the old location. Dr. Mihaly is great. read more

Love this practice! Everyone here, from front desk, back office to Dr Mihaly is courteous and professional! Have been coming here for years and highly recommend!! read more

Dr. Kowar takes the time to make sure each patient is given a thorough exam. The staff are extremely helpful and very friendly. I would recommend to family and friends in a heartbeat. read more

I came here for the first time today to purchase new frames. Jeanette helped me out and was very friendly. She broke the price of the frames down in a way that was clear and gave great suggestions. I went across the street to BG Eyecare afterwards just to see what they had, but found that Alan Optical had superior selection and service. I will definitely be back! read more

My husband and I were just there for our annual visit. The staff is knowledgeable, friendly, and a lot of fun! We've been going to Alan Optical for years, and will definitely continue to do so. read more

I love Dr. Mihaly and the office staff. As a child, my father always insisted that I see an opthalmologist (instead of an optometrist.) For years, during my eye exam, I said I saw two of everything - one more prominent than the other, but the second one overlapping the first. I was told "look at the dark one". When I said the same thing to Dr. Mihaly many years ago (almost 30 years?!), he started switching lenses, and the images came closer and closer until I only saw one! It was then that I learned that I needed prism added to my lenses. Hallelujah! I can read street signs a lot sooner now! All four of us see Dr. Mihaly. He has also been very responsive when we have had eye emergencies. I highly recommend him and his staff at Alan Optical! read more

I cannot say enough wonderful things about Alan Optical. I have been a patient for over 20 years. There is nowhere else I would trust to get quality care for me and my family's vision. Dr. Mihaly is an expert in his field. He is knowledgable, thorough, dedicated, and personable. The entire staff is always a pleasure to interact with. read more

Excellent optometric care, knowledgeable and helpful support stuff and great selection of frames! My family and I have been seeing the professionals at Alan Optical for years and are very satisfied, both from a medical perspective and a customer service perspective. read more

My daughter and I needed eye exams and I wanted someone who would work with VSP. I had good recommendations from friends about Alan Optical so I decided to give them a try, My daughter and I were both very happy with the care we received and the friendliness of the staff. We both saw Dr. Kosiba who was friendly and helpful. The staff did a great job helping my daughter pick frames. We will be back. read more

We travel a pretty far distance to see Dr. Mihaly. He has a great personality and is very thorough with his exam and his explanations. His staff is knowledgeable as well as extremely pleasant to work with. They have only high quality products and are very accommodating. Fun is not a word I usually associate with any type of doctor visit, but it is actually a pleasure to go for this doctor visit. read more

Great doctor, awesome team! Very friendly and helpful staff, Dr. Kosiba cares about her patients and was the first one to actually help my husband have 20/20 vision with his prescription glasses. She is very patient, listens and answers questions. I'm also bringing my son. Thank you for the great experience! Highly recommend! read more

Dr. Mihaly is wonderful! He is very professional and knowledgeable. His staff is great. I always feel my questions are being answered honestly. It is a pleasure to go and I have had many compliments over the years on the frames selected. Keep up the good work! read more