I already reviewed this Walgreens Optical Team, but I just went there again the other day to pick up my contacts and I just had to leave another review...because they are so AMAZING!!!! I only have left reviews for places/people/businesses that are horrifying or that are outstanding. This Buffalo Grove Walgreens Optical Team is outstanding and deserve recognition for their excellent service. First, I had an appointment with Dr. Snezhana Sabo (my childhood through my twenties I saw an optometrist Dr. Tabak in Barrington, IL, however he was too expensive for my budget. So, I went to Pearle Vision for a while- I honestly only went there for convenience. I did not particularly like or remember any of the optimists I saw there).
I love Walgreens and when I saw they had a new Optical Team available at a Walgreens near my home; I decided to try it out. Let's just say, I will NEVER have to find another eye doctor again! Dr. Sabo was unbelievable! She was kind, friendly and made me feel comfortable the entire appointment. She was very well-educated and she had very useful knowledge on different brands of contacts (which was the main reason for my appointment)- that was extremely helpful! The appointment was very thorough, but not time-consuming. I'm very excited about finding a new eye doctor, Dr. Sabo! I have not found an eye doctor that I wanted to go back to (besides my childhood optometrist)...however; I enjoyed, trusted and liked Dr. Sabo so much that I will not being seeing another eye doctor from now on.
Another compliment that I really need emphasize is on the Optical Manager, Julie Simmons! I think she is the #1 reason why this Optical Team is so amazing! It is SO hard to find good customer service, and especially good managers these days. It's extremely frustrating! Well, when you meet Julie...it will bring hope back that there still are sincerely friendly, caring, kind and helpful managers out there! Along with the hope that there are still good people in this world. I mean, I can't say enough good things about this wonderful woman! When I first came in, she was so friendly and nice that I couldn't help but feel comfortable around her immediately. I'm a shy person, but she made it so easy to talk to her- I didn't even feel shy at all. I loved it! I had the best conversations with her that I have in a long time. Oh, it was so refreshing! It felt so good to know people like Julie still exist in this world- because she is a rarity. I hope your Optical Team holds on to her because you can't replace people like her. She made me feel like I had known her for years. It was a such a good feeling. Plus, it was very unexpected; which was such a pleasant surprise. Since, my first visit I have been back there twice to pick up contacts-- and I both times I felt like I was seeing old friends or family I hadn't seen in a while. It was so awesome! I can't even explain it because I've never experienced such excellent service like this before- and it's hard to describe how great it feltl. And, believe me I have experienced excellent service before, but NOTHING like this! For real, I can't even compare it to anything- it was really that good! Especially, Julie Simmons! She is so fun, nice and easy to talk to that I seriously want to go back- just to hang out and talk to Julie!:-) I love her! I love her personality so much- she is a good soul and an invaluable employee. Ok, I better stop myself now because I literally could go on and on writing about this ONE-OF-A-KIND Optical Team!
Thank you so much Julie Simmons and Dr. Sabo! You are the kind of people that make this world a better place.:-) read more