I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

Superior Optical is the GO TO place for glasses. Phillip has helped our family with glasses for…read moreyears. He knows our style, picks out the perfect frames every time and fixes them whenever we have a problem. Phillip went out of his way to coordinate getting the glasses to the store when my visually impaired son could not drive there when we were out of town. Will never shop for glasses anywhere else. Win win win!!

It was a pleasure doing business with them. The salesman was knowledgeable and professional. The…read moreglasses arrived promptly.

I've been wearing glasses for many years and, until recently, I haven't felt compelled to return to…read moreany of the eye-wear stores I've been to. In other words, I haven't been a very loyal "repeat customer" simply because I usually felt I was being rushed or treated very impersonally . Whenever it was time for a new exam and glasses, I would stop into any eye-wear store that was close to wherever I happened to be at the time. When we learned that my 10 year old son might need glasses so I decided to stop at this Rosin's simply because it was close to my younger daughter's "Little Gym" class. I was "WOW'd" with the level of service I received from the optometrist and the sales staff. I found them extremely pleasant, knowledgeable and very patience with my questions. I also felt they were genuinely sensitive to my son's questions. They also helped make sure my 5 year old daughter was entertained with their kid's DVD selections during our visits. Unfortunately, boys being boys, my son has had to replace his glasses more than once. I'm happy to say that my repeat visits have all exceeded my expectations. More recently, my daughter also needed an eye exam and glasses, so I took her to Rosin's. I was very happy with the exam and the help we received in selecting the right frames for her! Although I believe there was a change in staff from my first last year, the service and attention has continued to be great! In addition to purchasing my daughter's new glasses earlier this year, I recently returned to replace my son's damaged frames. Both kids really enjoy stopping at Rosin's and they've gotten to know Daisy fairy well, (I believe she's the manager). I find her to be very professional and she's made it "fun" for them and always has a big smile when they walk in. Thankfully, she's been very patient with each of the children and made sure they selected frames they really liked and were within my budget. I will definitely buy my next pair of glasses at Rosin's in Glenview!

Roz and eye care needs to improve their customer service. I arrive six minutes late. They did not…read moretalk to me for 10 minutes and then refused to serve me. The parking lot is a mess and it takes time to park. I should've been earlier but all the same there was not one person in the store and they refused to take me. I had driven across town and I left. I will never do business with them again.

Corner Optical is a wonderful boutique. Great staff, nice frame selection including custom options…read morebecause the owner Kevin Count is actually a frame designer as well as an optician. If you are interested in the art/craft/science of making frames, this is where you need to be. Kevin offers a 2.5-day intensive that will leave you impressed and inspired especially for those who truly want the nuts and bolts of it all. If you are an enthusiast interested only in learning more about the process of framemaking, you can enjoy this class too. Basically, concerning eyewear, Corner Optical has something for everyone. ​

I went to this location to get my prescription filled. I chose a fun pair of frames. Upon receiving…read morethem, I noticed the fit wasn't quite right. I went back and showed Phyllis the area that wasn't right. She went ahead and ordered different sized frames. I went in today and after trying on additional frames, I decided to ask for a refund. I apologized for being so difficult with a fitting but we know what we want. Phyllis was very kind and refunded without hesitation. This is an excellent business run by professionals.

This LensCrafters store is a TEN: Northbrook, Illinois on Willow Road (Willow Festival shopping…read morecenter). My husband was very pleased with his eye exam with Dr. Crist (pronounced "Christ.") Adrienne went above and beyond helping us find the right frame design. We were very picky, and he was committed to helping us find the right one. His associate was very attentive in fitting the frame. The manager also participated in the fitting and she worked with her team with so much respect and professionalism. I was at another LensCrafters a few years ago and had to walk out, so each store is unique. This one is a Ten!!!!!

Arrived early for my appointment. Waited past the appointment time and then asked and was told Dr…read moreLee was behind and there was still another person ahead of me. It's a shame as I liked when I went to her before. Will go elsewhere now. Would have been nice if they informed me they were behind. My concern, which I do not know for certain, is they add walk-ins to the schedule which pushes those with appointments out.

Wow! I feel like I'm getting a concierge level of care from Dr. Faye and Shwin. Had my first visit…read morewith them and it was the most thorough exam I've ever received. They're so friendly, personable and Winnie the dog just adds to the experience. They've got a unique, curated selection of eye wear and I was able to find new frames. I appreciate their attention to detail and the teaching provided. I learned a lot and also that my prescription was off before. They provide ample time with you and I didn't feel rushed, unlike at other offices. I've frequented several other optometry offices in the North Shore and this is the best by far! The office is also beautifully designed, feels warm and inviting. They're passionate about caring for patients and also do a lot of volunteer work. I want to find reasons to go back and chat with Dr. Faye and Shwin again.

I had another amazing experience at Wanderlust Eyecare today. The combination of cutting-edge…read moretechnology and exceptional service from Dr. Faye and Shwin is so impressive. Highly recommend visiting them, especially before year-end to make use of your vision insurance benefits. Booking an appointment on their website is really easy. https://www.wanderlusteyecare.com/

great service!!! Shay is very helpful! She is very friendly and knowledgeable…read more Shop has a big variety of frames to choose from.

Wow!!! Huge shout out to Dairay for getting my sunglasses with updated prescription lenses back to…read moreme a week before my vacation! So grateful for her help. Time to take these babies out in the sun!

The doctor is so nice. He did a great job. My little daughter liked him a lot. It was her first…read moreexperience with an eye doctor and she was very happy afterwards. Thank you so much Dr. Kamran! The office is really nice too. Definitely going back!

This store has a wonderful array of glasses.I had Samantha helping me find and order glasses. I…read morehave not worn glasses in decades and she made it easy and informative for me.I highly recommend coming here. The staff here is accommodating and efficient.

Dr. Kohn is the best!! He's very friendly, kind, and easy to talk to, but he's also very thorough…read more You can tell he actually cares about your health and he will patiently answer all your questions and make sure you understand everything. After trying my new contact prescription, something felt a little off. I called the office and he was extremely helpful and understanding. He offered for me to come back and recheck my prescription. He made sure everything was perfect and comfortable. I've gone to so many eye doctors in the past 25 years and Dr. Kohn is by far the best one I've ever had. He's just a doctor who cares- which I feel is rare these days. I won't hesitate to bring my kids and husband when they need their eye exam. Everyone in the office is extremely nice, friendly, and helpful. Sometimes unkind office staff kind of ruin your experience, but that will not happen here. There's just an overall culture of being kind and taking good care of patients throughout the office. I'm so glad I took the chance to try Wilmette eye care, because I'm so happy here!

What can I say about Dr Kohn, he is simply THE BEST!!. What Doctor goes out of his way on a…read moreweekend no less than to see how you are doing post cataract surgery. Dr Kohn continually gives the best no BS explanation on your eyesight. He is so personable, and friendly. He goes over the health of your eye in great detail and lets you know how things are. I cannot say enough about him, he is the best.

My last exam and order was at a national chain, so I figured I'd support local businesses and…read moresplurge to get a pair I really liked. Got an exam and ordered a pair 02/21. Was told it would be a few days and they may arrive by the end of the week. Didn't hear back the next week, didn't hear back the following week. After calling, I was told my order would be ready 03/07. Picked up my glasses and as soon as I got them home and cleaned, I realized there was a pinpoint dot in the coating on one lens. Came back to drop them off to be repaired on 03/09. Was told they'd be repaired in a few days. Called 03/16 and was told they'd call me back. Called 03/17 after not hearing from them and was told that "maybe they'd be ready by the end of the week". I did everything right. I went to a local business, I spent almost $500, I called every step of the way to remind them. I got FAR better service at a chain and it was free. Last time I ordered glasses I spent nothing out of pocket and they arrived in a week and a half. It's been almost a month, I paid $500, and I still don't have my glasses. And no one who works here returns phonecalls. Don't patronize this shop. The service is worse than a chain and in the four times I've had to visit the store, no one has been in it. Small wonder.

This is the worst practice I've been to and I've had glasses or contacts for 25 years and many…read moreoptometrists. The first thing the optometrist says to me, even before asking my name, looking at my file, or doing an exam is if I want to try daily contacts. This is not based on anything medical. He says they're much better and they only cost 30% more than monthly which I currently use. Well he can't do simple math because I found out later that they are actually 300% more- even with rebates and insurance. The lenses on the equipment are dirty and cloudy which makes the eye exam harder to do. They ask me if I want to try daily's. I said sure why not I'll try them. And they will not give me a prescription until I try them. Well it's nice but not enough for me to pay over $800 a year for contacts. I request a written prescription so I can buy my regular contacts online where it is half the price. They send over a prescription for a specific brand of daily contacts. I say no I want monthly. They say they can't give me a prescription for monthlies unless I try them. What?! They never told me this when giving me the sample. I didn't know I was committing to getting daily contacts when they handed me 5 days worth of lenses. They insist and say other optometrists don't care as much about their customers which is BULLSHIT. So I have to go in AGAIN and get the sample. After a few weeks, I request a prescription for monthlies. They send me the daily prescription again!! So I ask them again- please send me a monthly prescription. They do send one but it is again BRAND SPECIFIC to B&L. I didn't realize that until I tried to order myself new contacts online and it was denied. Because I tried to buy a different brand of monthly contacts that I prefer and know very well after using contacts for over 20 years. So how many calls and visits does it take to get the single prescription I need? With all of my previous optometrists- it was one simple email after my eye exam. None of them have tried to sell me super expensive, brand specific daily contacts. BEWARE OF THIS UNETHICAL AND INCOMPETENT PRACTICE.