updated review My entire family still sees Dr. Frohm and…read morewouldn't trust our eye care anywhere else. Shala has also been so helpful when we've had emergencies with frames and getting us in for regular appointments. We are so lucky to have found them!

Both Dr. Frohm and Shala were great. Second time visitor. No problem booking an appointment online…read more Nice offices, convenient to me. Dr. Frohm gave me a thorough exam using sophisticated (I think) equipment, and clearly explained what the exam said, and what my options were. Then, Shala took me through all the frames. I trust them, and would recommend them to my friends.

This LensCrafters store is a TEN: Northbrook, Illinois on Willow Road (Willow Festival shopping…read morecenter). My husband was very pleased with his eye exam with Dr. Crist (pronounced "Christ.") Adrienne went above and beyond helping us find the right frame design. We were very picky, and he was committed to helping us find the right one. His associate was very attentive in fitting the frame. The manager also participated in the fitting and she worked with her team with so much respect and professionalism. I was at another LensCrafters a few years ago and had to walk out, so each store is unique. This one is a Ten!!!!!

Arrived early for my appointment. Waited past the appointment time and then asked and was told Dr…read moreLee was behind and there was still another person ahead of me. It's a shame as I liked when I went to her before. Will go elsewhere now. Would have been nice if they informed me they were behind. My concern, which I do not know for certain, is they add walk-ins to the schedule which pushes those with appointments out.

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

The exam was straight forward power check and pressure test. Odd thing the bussiness is in his…read moreapartment. The guy is nice tho with over 60+ years of exp. I have a feeling hes retired and does this to keep him self busy. My insurance came with glasses chose to hold on geting it i can see whats out there.

The best eye doctor ever... The doctor and staff are always so friendly and helpful. Service is…read moregreat.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

Simply the best Optometrist office I've ever been to!!! Experienced doctors and staff in a BRAND…read moreNEW facility located in downtown Northbrook. Everything is super new and clean, with the new facility offering twice as many frames and items as the old place. They even fixed the ramps in the parking lot for easier accessibility!!!!

My last exam and order was at a national chain, so I figured I'd support local businesses and…read moresplurge to get a pair I really liked. Got an exam and ordered a pair 02/21. Was told it would be a few days and they may arrive by the end of the week. Didn't hear back the next week, didn't hear back the following week. After calling, I was told my order would be ready 03/07. Picked up my glasses and as soon as I got them home and cleaned, I realized there was a pinpoint dot in the coating on one lens. Came back to drop them off to be repaired on 03/09. Was told they'd be repaired in a few days. Called 03/16 and was told they'd call me back. Called 03/17 after not hearing from them and was told that "maybe they'd be ready by the end of the week". I did everything right. I went to a local business, I spent almost $500, I called every step of the way to remind them. I got FAR better service at a chain and it was free. Last time I ordered glasses I spent nothing out of pocket and they arrived in a week and a half. It's been almost a month, I paid $500, and I still don't have my glasses. And no one who works here returns phonecalls. Don't patronize this shop. The service is worse than a chain and in the four times I've had to visit the store, no one has been in it. Small wonder.

This is the worst practice I've been to and I've had glasses or contacts for 25 years and many…read moreoptometrists. The first thing the optometrist says to me, even before asking my name, looking at my file, or doing an exam is if I want to try daily contacts. This is not based on anything medical. He says they're much better and they only cost 30% more than monthly which I currently use. Well he can't do simple math because I found out later that they are actually 300% more- even with rebates and insurance. The lenses on the equipment are dirty and cloudy which makes the eye exam harder to do. They ask me if I want to try daily's. I said sure why not I'll try them. And they will not give me a prescription until I try them. Well it's nice but not enough for me to pay over $800 a year for contacts. I request a written prescription so I can buy my regular contacts online where it is half the price. They send over a prescription for a specific brand of daily contacts. I say no I want monthly. They say they can't give me a prescription for monthlies unless I try them. What?! They never told me this when giving me the sample. I didn't know I was committing to getting daily contacts when they handed me 5 days worth of lenses. They insist and say other optometrists don't care as much about their customers which is BULLSHIT. So I have to go in AGAIN and get the sample. After a few weeks, I request a prescription for monthlies. They send me the daily prescription again!! So I ask them again- please send me a monthly prescription. They do send one but it is again BRAND SPECIFIC to B&L. I didn't realize that until I tried to order myself new contacts online and it was denied. Because I tried to buy a different brand of monthly contacts that I prefer and know very well after using contacts for over 20 years. So how many calls and visits does it take to get the single prescription I need? With all of my previous optometrists- it was one simple email after my eye exam. None of them have tried to sell me super expensive, brand specific daily contacts. BEWARE OF THIS UNETHICAL AND INCOMPETENT PRACTICE.

My cataract surgery is not satisfactory. I have issues that Dr Wyse said she never heard a patient…read moremention. ALSO...beware of their Lincolnwood surgical center prices. I was quoted one cost, then they billed my BCBS insurance for over $14,000. GET PRICING in writing BEFORE YOUR PROCEDURE!!!!!

Zero stars - Lack of or no communication. No call backs or late callbacks and it's too late to do…read moreanything. Wrong information sent to insurance. Blame patient or other departments. No sense of urgency after office delay. Was prescribed a prescription on 12/24/2025 that has been an ordeal w/ lack of communication from the doctor's office and wrong information being sent to the insurance company causing the prescription to be pending/delayed for a few days/week which I was trying to get it before the new year and ASAP because my eyes were hurting. After my appointment, found out that the prescription is not covered by my insurance plan. Called the doctor's office to ask if there is another prescription. Did not get a call back but saw they changed it. The new prescription was still not being filled. Called the pharmacy and was told that it requires prior authorization. Called my insurance plan to know if a prior authorization was received and they didn't have one. Called my doctor's office again to request a prior authorization and for it to be sent as urgent as instructed by the pharmacy and insurance company. Called my doctor's office again a couple of days later at least twice as well as calling the pharmacy and insurance company. My doctor's office did not return any phone calls after one voicemail to call them back which I did several times. In the morning on 12/31/2025, the insurance company has not received a prior authorization. The pharmacy is still waiting for approval from the insurance company. Finally on the last day of the year someone from my doctor's office calls me and says they sent a prior authorization as urgent and that they only received two voicemail messages. I said I called multiple times a day and left messages as well as left messages w/ the front desk. She kept saying I didn't. She said she would send the prior authorization as urgent. I called the insurance plan and they received it as standard and not urgent. The likelihood of it being filled today, the last day of the year is slim to none because it was marked at standard. The pharmacy is closed early today and is closed tomorrow. This is insane! A patient should not have to get this involved w/ prescriptions and not be blamed for not receiving all the voicemail that were left. If two were received, that should be enough. If a request for a phone call and status are requested, call back. I do not recommend this office bc of the faulty staff. I don't know about the doctor bc I only had one appointment. Was not able to get the prescription today bc the person at my doctor's office did not send it as urgent and marked it as standard even though she said it was sent as urgent. I was also informed that they have to request an exception. This could have all been started last week when I first called the office regarding this. For me to pay out of pocket, it will cost over $1000.00. This could have been avoided if someone called me back after all the messages I left and sent the prior authorization last week and/or as urgent today.

Corner Optical is a wonderful boutique. Great staff, nice frame selection including custom options…read morebecause the owner Kevin Count is actually a frame designer as well as an optician. If you are interested in the art/craft/science of making frames, this is where you need to be. Kevin offers a 2.5-day intensive that will leave you impressed and inspired especially for those who truly want the nuts and bolts of it all. If you are an enthusiast interested only in learning more about the process of framemaking, you can enjoy this class too. Basically, concerning eyewear, Corner Optical has something for everyone. ​

I went to this location to get my prescription filled. I chose a fun pair of frames. Upon receiving…read morethem, I noticed the fit wasn't quite right. I went back and showed Phyllis the area that wasn't right. She went ahead and ordered different sized frames. I went in today and after trying on additional frames, I decided to ask for a refund. I apologized for being so difficult with a fitting but we know what we want. Phyllis was very kind and refunded without hesitation. This is an excellent business run by professionals.

The care and attention from all staff members are outstanding very knowledgeable and friendly,…read moreI've seeing Dr. J. Harthan since 2019, I suffer from Sjögren's Syndrome and required transplant of the cornea on both eyes and prevented me from seeing, she recommended the use of scleral lenses took her time to explain my problem and condition of my vision and the way the scleral lens would benefit my vision, I was depending on my family members to guide me places but after Dr. Harthan provided the scleral lens I can move on my own and go places without the help of any oner by my side. I am very thankful for her care and her knowledge and would encourage anyone needing an Optometrist the Glenview Vision Center is your place. I definitely recommend this place. You will SEE the difference

Another top notch exam and great service by Doc, interns and Marylin who are all friendly,…read moreassertive and know their stuff. Had a huge misunderstanding and took it up with BCBS and will be cancelling that shitty insurance as they're contracting as well as with a few other insurance companies that look good on the surface. Not naming names. Doc is the best, he had a sidekick intern as well as office staff there just after COVID. Everyone was super friendly and the new office staff girl was super laid back - the intern explained everything then Doc came in and did his thing. Think of a sporting event - he's there and on the spot. He comes in, does his thing - explains it all and lets the intern go from there. Due to the discrepancy with BCBS I footed the bill myself. He'd also take your old favorite lenses and replace them but remember if the frames are too old (just send pics in and go from there) then you're outta luck. He said about two (2) weeks as they're super busy, sending orders out to labs then other places to get the tints, etc.. Got a call today, end of the day before the holiday. Came in, popped the frames on and everything was perfect. Not sure why people are complaining on here. Doc is one of the top 5 if not top 3 eye docs on the North Shore; and he educates and teaches as well as covers sporting events and all sorts of interesting avenues. Talk about experience, there ya go. In the end I called BCBS today and laid into them. When I'd call to complain initially, they took the insurance complaint against the Doc when it was against BCBS. Called them today and told them to clean up their act, stop the lies and bullshit and drop this so-called claim and listen to the call as everything was documented wrong. BCBS IS horrible.