I just had probably my 6th straight annual visit with Dr. Frohm at Northfield Vision Center and I…read morecan't speak highly enough of him and this practice. Its very easy to make appointments and communicate with the office and the staff is great. Dr. Frohm uses all of the modern technology to make sure you are getting a great exam - not just checking your vision but really the health of your eyes. But the best thing is that he has incredible 'bedside manner'. He explains everything he is testing and why its important and ultimately he treats decisions around your vision correction as a partnership. He advises me on how to balance my distance and reading options and walks through how different lenses might affect me. He's also never looking to 'sell' anything - he listens to the patient and simply makes recommendations. Plus, he's just a really nice person who has ties back to the area/community.

updated review My entire family still sees Dr. Frohm and…read morewouldn't trust our eye care anywhere else. Shala has also been so helpful when we've had emergencies with frames and getting us in for regular appointments. We are so lucky to have found them!

The whole staff is incredibly kind and helpful…read more Dr Warciak is amazing: knowledgeable & informative, plus genuinely patient and kind -- everything you could possibly hope for in any kind of dr visit. Definitely recommending to friends & fam.

Best optometry experience I've ever had! Every single person exuded a great blend of friendly +…read morerelaxed + competent. The "what's better, A or B?" test which has been stressful at other places was easy here. I got more useful info about my eyes than anywhere else. Highly professional, informative and enjoyable!

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

Dr Faye and Shwin were wonderful! Fantastic personal…read morecustomer service customizing everything to you! They both created a comforting atmosphere. Dr Faye took her time to explain to us the health of our eyes and gave us wonderful recommendations. She educated us mainly about the condition of our eyes and why they are this way and how we can improve our vision. She was very knowledgeable about the conditions we had. She doesn't push us to buy unless we're ready. They both provide top notch customer service and feel like we're family. Both owners do it all from the beginning to the end process to give us the most personalized best quality service! All of their eye glass selection come from small business, not big corporate brands that charge more for less quality. These eye glass selection are designer and exceptional quality at great prices! I selected a titanium eye glasses handmade in Japan from a small business. It is better quality than my old name brand Oakley glasses for a better price. I had a way better personal customer experience here than at Lens Crafters which I spent more money at. Lens Crafters I was just a number and did not get the personal attention. I highly recommend if you're looking for an optometrist! I am recommending all my family and friends for the best personal customer experience here! This is the place that both owners care about their clients and will spend the extra time to have you satisfied when you leave. They remember your name and will get to know you personally. This is why the eye exam is an hour long to get to know you personally to cater the correct diagnosis and solution for your eyes! They will guarantee your satisfaction for your glasses and contacts or they will replace them until you are satisfied! Plenty of parking with lot and street parking. Stop by the taco restaurant next door if you're hungry.

Wow! I feel like I'm getting a concierge level of care from Dr. Faye and Shwin. Had my first visit…read morewith them and it was the most thorough exam I've ever received. They're so friendly, personable and Winnie the dog just adds to the experience. They've got a unique, curated selection of eye wear and I was able to find new frames. I appreciate their attention to detail and the teaching provided. I learned a lot and also that my prescription was off before. They provide ample time with you and I didn't feel rushed, unlike at other offices. I've frequented several other optometry offices in the North Shore and this is the best by far! The office is also beautifully designed, feels warm and inviting. They're passionate about caring for patients and also do a lot of volunteer work. I want to find reasons to go back and chat with Dr. Faye and Shwin again.

Very helpful and efficient. Well organized office, super competent optometrist (my new glasses…read moreare great) and Dr Goldstick is both kind and competent. Highly recommended for care and ease of booking.

This is a review of the office management and not Dr. Goldsrick. Dr. Goldstick completed 2 cataract…read moreremoval surgeries as expected and is a successful surgeon. Goldstick's office manager contacted us 3 times to tell us to write a check or pay cash for procedures BCBS had paid for- months ago paid for. The office manager's demand was so suspect that me and my husband double checked to see if this was a scam, and it was the sketch office manager demanding 10k for procedures that were paid for by BCBS and what ever small co-pay we paid. A shame a good surgeon has an office like this.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

Simply the best Optometrist office I've ever been to!!! Experienced doctors and staff in a BRAND…read moreNEW facility located in downtown Northbrook. Everything is super new and clean, with the new facility offering twice as many frames and items as the old place. They even fixed the ramps in the parking lot for easier accessibility!!!!

5 Stars! I can't say enough great things about Ideal Family…read moreEye Care and Dr. Sylwia Szewczyk! I've received so many compliments on my eyeglasses--they're not only stylish but also perfectly fitted for my vision needs. What truly sets this place apart is Dr. Szewczyk's holistic approach and genuine engagement with her patients. You can feel her care and passion from the moment you walk in. She takes the time to listen and personalize each experience, which makes all the difference. I'm so grateful to have found this gem in Chicago. Highly recommend to anyone looking for high-quality, thoughtful eye care!

Worst customer service - please do not stop by if you don't want to waste your time…read more If you are looking for a good ophthalmologist this is not a place for you.

Three of my children needed eye exams for school. They were super easy to set appointments and…read moreaccommodating to our schedule. The doctor was knowledgeable friendly and thorough. Best of all exam was very affordable comparable to other places.

BUILDING OWNER IS A SCAMMER. Owns CD One Price Cleaners and Eye On Devon center (across the…read morestreet). If you park at Eye on Devon and LEAVE THE CENTER FOR ANY REASON (ex: shop at Smoke Shop then pick up Dry Cleaning), you GET A BOOT FROM A PRIVATE COMPANY. Joel (Security) was rude and predatory. He demanded $185 cash to remove the boot. When I told him I didn't have cash, he told me go to the ATM. When I saw a sign that said I could pay by credit card, he told me it would take an hour or longer. Joel, you should be disgusted with your approach to intimidate people and blatantly lie to pocket cash. I flagged down a Lincolnwood Police Officer, who told him to accept the credit card payment. Which didn't take an hour. THIS IS A SCAM BY THE BUILDING OWNER TO MAKE MORE MONEY. THIS IS NOT THE LINCOLNWOOD ORDINANCE. DO NOT PATRONIZE ANY OF THESE ESTABLISHMENTS.