The whole staff is incredibly kind and helpful…read more Dr Warciak is amazing: knowledgeable & informative, plus genuinely patient and kind -- everything you could possibly hope for in any kind of dr visit. Definitely recommending to friends & fam.

Best optometry experience I've ever had! Every single person exuded a great blend of friendly +…read morerelaxed + competent. The "what's better, A or B?" test which has been stressful at other places was easy here. I got more useful info about my eyes than anywhere else. Highly professional, informative and enjoyable!

Dr.Ron Henderson is awesome! He is a rare Master of optometry with years of experience and the…read morewillingness to search for just the right fit for his patient's prescription. I was referred by my internist, Dr. Michael Caughron. The referral was a response to my question,"Do you know a good Optometrist?" Dr. Henderson and his staff have exceeded my expectations for a professional, caring and safe facility. His thoughtful implementation of Covid protections should allow anyone to feel as safe as possible during this time of Covid 19. Every person is interviewed before entering the office. Everyone has their temperature taken. It is mandatory to wear a face mask. Every chair is wiped clean before a person sits in it. Patients leave the building via a separate exit. His staff is wonderful. I was trying in my new contacts and somehow the lens dropped on the table and bounced onto the floor. The first Assistent tried to find the lens and recruited two more office staff to find the lens. The lens was clear which makes the hard contact lens almost impossible to find. I had given up , but they were successful!!! I have a difficult prescription and a previous experience of the optometrist giving up on me. Dr. Henderson is patient and exacting and has answered all my many questions. I can now sit enjoying my cappuccino and see clearly three blocks away.

They won't tell you when your contacts get delivered. You just gotta wait! The least they could do…read moreis give a date! Update: They said it was in transit and would be delivered this past Saturday, they were not. Now they say they are going to be SHIPPED tomorrow. How do you go from telling me they shipped to telling me they didn't? Who runs the communication over there? I would just like an honest up front answer instead of this delay delay delay until it comes in. This is my second straight issue with this contact. Last time it took 3 months to get and apparantely your company forgot to even order them initially! So many delays and poor communication. Would it kill ya to at least send a text or email saying you've received my order? Never got that either even though you said I'd have it.

Very thorough, modern practice that utilizes state of the art technology, very professional.read more

I just had probably my 6th straight annual visit with Dr. Frohm at Northfield Vision Center and I…read morecan't speak highly enough of him and this practice. Its very easy to make appointments and communicate with the office and the staff is great. Dr. Frohm uses all of the modern technology to make sure you are getting a great exam - not just checking your vision but really the health of your eyes. But the best thing is that he has incredible 'bedside manner'. He explains everything he is testing and why its important and ultimately he treats decisions around your vision correction as a partnership. He advises me on how to balance my distance and reading options and walks through how different lenses might affect me. He's also never looking to 'sell' anything - he listens to the patient and simply makes recommendations. Plus, he's just a really nice person who has ties back to the area/community.

Dr Faye and Shwin were wonderful! Fantastic personal…read morecustomer service customizing everything to you! They both created a comforting atmosphere. Dr Faye took her time to explain to us the health of our eyes and gave us wonderful recommendations. She educated us mainly about the condition of our eyes and why they are this way and how we can improve our vision. She was very knowledgeable about the conditions we had. She doesn't push us to buy unless we're ready. They both provide top notch customer service and feel like we're family. Both owners do it all from the beginning to the end process to give us the most personalized best quality service! All of their eye glass selection come from small business, not big corporate brands that charge more for less quality. These eye glass selection are designer and exceptional quality at great prices! I selected a titanium eye glasses handmade in Japan from a small business. It is better quality than my old name brand Oakley glasses for a better price. I had a way better personal customer experience here than at Lens Crafters which I spent more money at. Lens Crafters I was just a number and did not get the personal attention. I highly recommend if you're looking for an optometrist! I am recommending all my family and friends for the best personal customer experience here! This is the place that both owners care about their clients and will spend the extra time to have you satisfied when you leave. They remember your name and will get to know you personally. This is why the eye exam is an hour long to get to know you personally to cater the correct diagnosis and solution for your eyes! They will guarantee your satisfaction for your glasses and contacts or they will replace them until you are satisfied! Plenty of parking with lot and street parking. Stop by the taco restaurant next door if you're hungry.

Wow! I feel like I'm getting a concierge level of care from Dr. Faye and Shwin. Had my first visit…read morewith them and it was the most thorough exam I've ever received. They're so friendly, personable and Winnie the dog just adds to the experience. They've got a unique, curated selection of eye wear and I was able to find new frames. I appreciate their attention to detail and the teaching provided. I learned a lot and also that my prescription was off before. They provide ample time with you and I didn't feel rushed, unlike at other offices. I've frequented several other optometry offices in the North Shore and this is the best by far! The office is also beautifully designed, feels warm and inviting. They're passionate about caring for patients and also do a lot of volunteer work. I want to find reasons to go back and chat with Dr. Faye and Shwin again.

I hate going to any type of doctor's office and to be honest, going to get my eyes checked is no…read moreexception. While I hate going to the doctor's, I admit, this facility has top notch doctors. I have now seen both Dr. Neukirch and Dr. DalPorto and I can say they are both fantastic. Dr. DalPorto is my regular optometrist but I had to see Dr. Neukirch when she was completely booked and Dr. Neukirch literally had one appointment available the next day. It was pure luck because they were both completely booked for the next 2 months. When seeing Dr. Neukirch, I could tell he was very knowledgable. He knew exactly who I was, understood my file, etc., in literal minutes of just glancing the notes from my past visits. I could tell he was totally brilliant. Dr. DalPorto is amazing too. She helped me narrow down my issues with my diplopia and she is incredibly nice. I always feel so comfortable when she is helping me and I don't ever feel frustrated like I have with other optometrists. You can seriously just feel how kind and wonderful of a person she is. I truly recommend this office to anyone looking for a great optometrist. I also want to add that there was like a tech or a helper that came and talked to be before I was seen by the doctor, and she was FANTASTIC. It was so weird, because I know she was taking notes to help the doctor in preparing and understanding my needs, but she made me feel prepared too. I don't know how to explain it. And while I think Carillon Vision Care is great, I do have some notes. I get emails calling me by another patients name telling me my prescription is 5 years out of date and that I need to schedule an appointment. I get these emails about once a week and sometimes have gotten them multiple times a day. I have complained to the office about it 3x and told them unsubscribing doesn't help but they have not fixed the issue. It's also a concern because sharing another patients information is not really safe. Luckily, I just know this other patients name and when the last time she visited was, so nothing super personal was shared. Also, some of the front desk ladies could be nicer. They not totally mean but they're just not nice either. If you're looking for a good doctor, I cannot recommend this place enough. Maybe just don't share your email address. If they fix the email problem, this place is totally 5 stars. _____ They fixed the email problem. 5 Stars!

Dr Brennan is very professional but the receptionist was coughing non stop with no mask on very…read moredisturbing

Costa, the owner is always very cordial and welcoming. They're always willing to assist you.read more

I live in Skokie and used to go down the street but the owner changed and I had a horrible…read moreexperience with progressive lenses and they never got them right and the eye doctor was rude to me about it. So when this place was recommended to me, I was skeptical. Fancy pants Kenilworth? Would they be short with me too? Would I actually be able to see things with my glasses on?!?! This place and everyone there is a gem! They took me early, were thorough, helpful and experts. And guess what? They got the glasses right on the first try!!! It is a miracle!!!

i was first referred by friends who had had cataract surgery with dr. wyse. i found her…read moreintroduction and information 100% out of 100%. she shared nuance and variation that other others did not care to include. the entire team was communicative available and pleasant. dr. wyse was exemplary. i had heard that dr. wyse was good and she is. the thing that stands out for me is that she is impeccably thorough. she was willing to have me come back when review of the testing prior to surgery was not to her level of comfort. this led to changes that have improved the outcome of the surgery. the level of communication to me by all levels of her team were exceptional. electronic medical systems further improved the communications. i will gladly refer anyone seeking my advice as to where to have their cataract surgery performed.

Had cataract surgery on both eyes. Was well informed and process went smoothly. Excellent…read moreconsultation and personalized service. Aside from an old phone number, which was corrupted immediately in their system, all went well. Highly recommended!

I love the glasses I got here, and both the front desk staff and the optometrist made me feel at…read moreease when I had to go in during the pandemic. They are always helpful when you're struggling to pick out frames. And they have never once bugged me about my not wanting contacts (I was warned off them after experiencing chronic eye irritation in the past). They also send you cheerful reminders when it's time to schedule an appointment and they text you on your birthday. It's little details like that that make for a great experience.

My last exam and order was at a national chain, so I figured I'd support local businesses and…read moresplurge to get a pair I really liked. Got an exam and ordered a pair 02/21. Was told it would be a few days and they may arrive by the end of the week. Didn't hear back the next week, didn't hear back the following week. After calling, I was told my order would be ready 03/07. Picked up my glasses and as soon as I got them home and cleaned, I realized there was a pinpoint dot in the coating on one lens. Came back to drop them off to be repaired on 03/09. Was told they'd be repaired in a few days. Called 03/16 and was told they'd call me back. Called 03/17 after not hearing from them and was told that "maybe they'd be ready by the end of the week". I did everything right. I went to a local business, I spent almost $500, I called every step of the way to remind them. I got FAR better service at a chain and it was free. Last time I ordered glasses I spent nothing out of pocket and they arrived in a week and a half. It's been almost a month, I paid $500, and I still don't have my glasses. And no one who works here returns phonecalls. Don't patronize this shop. The service is worse than a chain and in the four times I've had to visit the store, no one has been in it. Small wonder.

The care and attention from all staff members are outstanding very knowledgeable and friendly,…read moreI've seeing Dr. J. Harthan since 2019, I suffer from Sjögren's Syndrome and required transplant of the cornea on both eyes and prevented me from seeing, she recommended the use of scleral lenses took her time to explain my problem and condition of my vision and the way the scleral lens would benefit my vision, I was depending on my family members to guide me places but after Dr. Harthan provided the scleral lens I can move on my own and go places without the help of any oner by my side. I am very thankful for her care and her knowledge and would encourage anyone needing an Optometrist the Glenview Vision Center is your place. I definitely recommend this place. You will SEE the difference

Another top notch exam and great service by Doc, interns and Marylin who are all friendly,…read moreassertive and know their stuff. Had a huge misunderstanding and took it up with BCBS and will be cancelling that shitty insurance as they're contracting as well as with a few other insurance companies that look good on the surface. Not naming names. Doc is the best, he had a sidekick intern as well as office staff there just after COVID. Everyone was super friendly and the new office staff girl was super laid back - the intern explained everything then Doc came in and did his thing. Think of a sporting event - he's there and on the spot. He comes in, does his thing - explains it all and lets the intern go from there. Due to the discrepancy with BCBS I footed the bill myself. He'd also take your old favorite lenses and replace them but remember if the frames are too old (just send pics in and go from there) then you're outta luck. He said about two (2) weeks as they're super busy, sending orders out to labs then other places to get the tints, etc.. Got a call today, end of the day before the holiday. Came in, popped the frames on and everything was perfect. Not sure why people are complaining on here. Doc is one of the top 5 if not top 3 eye docs on the North Shore; and he educates and teaches as well as covers sporting events and all sorts of interesting avenues. Talk about experience, there ya go. In the end I called BCBS today and laid into them. When I'd call to complain initially, they took the insurance complaint against the Doc when it was against BCBS. Called them today and told them to clean up their act, stop the lies and bullshit and drop this so-called claim and listen to the call as everything was documented wrong. BCBS IS horrible.

Highest recommendation! Helpful picking out frames. I still get compliments on my glasses. No…read moreproblem to take of small repairs.

I can't recommend Pat and Tammy here. They are kind, experienced, and caring. You'll receive…read moreexcellent service from people that really know what they're doing. A very good local gem of an eye clinic that I highly recommend you check out.